Drew Bailey
Drew Bailey at Herb Chambers Ford of Braintree
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Drew Bailey | Page 2

Service Advisor

Herb Chambers Ford of Braintree

75 Granite St
Braintree, MA 02184

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4.9
117 Reviews
4.9

117 Reviews

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117 Reviews of Drew Bailey

December 03, 2023

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Excellent customer service. Minimum wait time. Very skilled employees. Would recommend to my colleagues. Will go again More

by Mckeenmarine
Service Price Transparency
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Recommend Dealer
Yes
Dec 05, 2023

Herb Chambers Ford of Braintree responded

Hi Mckeen! We're glad to know that you had an excellent experience with us at Herb Chambers Ford of Braintree! We appreciate your recommendation and look forward to serving you again in the future. Safe travels until then!

October 24, 2023

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Drew was polite, respectful and communicated very clearly. He provided a quote and stayed to it !! More

by Deb
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Recommend Dealer
Yes
Oct 25, 2023

Herb Chambers Ford of Braintree responded

Thanks for sharing your experience, Deb! We're happy to hear Drew provided you with excellent service and we hope to see you again next time here at Herb Chambers Ford of Braintree!

October 23, 2023

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So far like other dealerships for service. Work done but then picking up vehicle I encountered that vehicle having starting problems More

by sullij
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Recommend Dealer
Yes
Oct 24, 2023

Herb Chambers Ford of Braintree responded

Thank you for the feedback. We're sorry to learn about the issues you encountered after your visit. Please reach out so we can look into this issue for you and ensure it gets resolved promptly. Respectfully, Scott Lewis - General Manager - slewis@herbchambers.com

October 13, 2023

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The service that we received at Herb Chambers Ford of Braintree was exceptional. We were 900 miles from home and they got us in for service the next day. Drew helped us with any questions we had and kept More

by Sleeper
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Recommend Dealer
Yes
Oct 13, 2023

Herb Chambers Ford of Braintree responded

We're so glad to know that our team at Herb Chambers Ford of Braintree could assist you during your travels. It's great to see Drew was able to keep you updated and help extend your vacation while we worked on the truck. Thanks for sharing this positive review!

October 11, 2023

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Perfectly on everything good service good costumer service and the service was great also on time More

by ornelachris
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Recommend Dealer
Yes
Oct 11, 2023

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

September 23, 2023

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Quick and courteous service. In and out in under the estimated time. Patient and hard working staff. More

by JYip
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Chamberlain , Gloria Guevara

Sep 26, 2023

Herb Chambers Ford of Braintree responded

We really appreciate you taking the time to leave Herb Chambers Ford of Braintree this awesome review, thank you!

September 18, 2023

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The people in service at Herb Chambers Ford do a fantastic job when they service my vehicle. Prompt, courteous, professional and friendly. More

by Albert
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Recommend Dealer
Yes
Sep 21, 2023

Herb Chambers Ford of Braintree responded

Hi Albert! We're glad to know our service team at Herb Chambers Ford of Braintree met your expectations with their prompt and friendly service. Thanks for the positive feedback!

August 25, 2023

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Friendly, honest and helpful all workers are Really nice and they go out of their way to make sure that things get done right More

by Joecleggett
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis

Aug 28, 2023

Herb Chambers Ford of Braintree responded

Joe, we appreciate your kind words about our team at Herb Chambers Ford of Braintree. We're glad to know that you found us friendly and helpful! Thanks for the review.

August 14, 2023

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Ford Service did a great job on 2018 ford edge major repair. Drew Bailey very professional and demonstrated top communication skills. More

by Kn
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Recommend Dealer
Yes

Other Employees Tagged: Scott Lewis

Aug 15, 2023

Herb Chambers Ford of Braintree responded

We're glad to know our service team did a great job on your 2018 Ford Edge repair. It's wonderful that Drew was able to assist you professionally and effectively! Thanks for choosing Herb Chambers Ford of Braintree.

August 08, 2023

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These people were exceptional. First time I was there since my husband died. I wasn’t treated any different than when he was there with me. More

by broderick8
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Recommend Dealer
Yes
Aug 09, 2023

Herb Chambers Ford of Braintree responded

We're so glad to know that our team at Herb Chambers Ford of Braintree was able to provide you with the same exceptional service. Thank you for your kind words and we look forward to assisting you in the future!

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