Drew Borges

After doing business with Hennessy for over 20 years and truly enjoying every experience, I am truly disappointed to have to write a negative review. My wife and I have purchased over 18 vehicles from He truly enjoying every experience, I am truly disappointed to have to write a negative review. My wife and I have purchased over 18 vehicles from Hennessy, ranging from various Porsches to Range Rovers. I have always received what I felt was a fair deal and great service up to this point, and it's always been a top-notch experience. This week, I was looking to trade in a vehicle—which was fully optioned out, including a $7,000 wheel upgrade—on a new Porsche. This vehicle only had 2,000 miles on it and was in perfect condition. I did national research on what my car was worth with my specific options. I had a solid figure on what my car was worth based on the many options I had ordered on it. I also compared this to national sites such as KBB, etc. The person who valued my car was Drew Borges. The offer he gave me was insulting, to put it mildly, and was far less than what my car was worth (based on other valuations I received). No one else had offered me such a low amount, and it was far below what a 'base' model with many more miles was trading for. I asked for an explanation and didn't get one. I could not find one car with my options and mileage anywhere in the country for that price; only base models with several thousand more miles. What deeply concerns me is that Mr. Borges threw away 20 years of business and loyalty to squeeze me for a one-time deal. I would have happily taken a 'fair' deal, but what he did was insulting. He was willing to throw so many years of respectful and professional business out the door for a 'one and done deal'. They say loyalty doesn't exist anymore, and when I see someone like Mr. Borges treat me in this manner, it's the reason why people feel this way. Loyalty and good business aren't bought; they're earned. It takes years to establish and respect to fulfill. I watched this man ruin that in a matter of seconds, trying to rip me off for a quick buck and jeopardizing years of relationship just to do it. I feel bad for him that he doesn't 'get it'. He puts a bad name on Hennessy's excellent business and the years of hard work they have put into it. My only recommendation is that he learn a thing about respect, loyalty, and fairness. Feedback I received from other dealers was, "his offer was criminal," and "I would be embarrassed to offer someone that for your car." Drew, if you are reading this, you destroyed a 20-year relationship with your greed and lack of professionalism. As a business owner myself, nothing—and I mean nothing—is more important than a loyal and repeat customer. You should learn that. More

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Tito is the best of the best. He is knowledgeable, honest, and makes buying a Porsche an absolute pleasure. He made it an incredible experience. He is knowledgeable, honest, and makes buying a Porsche an absolute pleasure. He made it an incredible experience. More

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I just purchased a CPO Panamera from Hennessy and worked most directly with Heather Erickson as my sales representative. This is my fourth Porsche but first one bought from Hennessy. Heather is an exception most directly with Heather Erickson as my sales representative. This is my fourth Porsche but first one bought from Hennessy. Heather is an exceptional sales rep and extremely delightful to deal with. She worked diligently through the trade-in process to enable my deal to work. She was also supported in that process by Drew Borges (Pre-owned Sales Mgr.) who was kind enough to call and discuss my trade-in vehicle to facilitate our deal. I also received a kind, helpful email from Andy Nguyen (Internet Sales Dir.). The entire dealership experience was handled quite professionally. Hennessy is certainly a Porsche dealership I would do business with again! More

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After a disappointing experience at another non-Porsche dealership, working with Louis, Scott, and Drew was a breath of fresh air. Literally from the moment we walked in, they made us feel like family. dealership, working with Louis, Scott, and Drew was a breath of fresh air. Literally from the moment we walked in, they made us feel like family. There was a hiccup with the deal of the vehicle they originally offered us, but instead of brushing it off, they were upfront, sincerely apologetic and went above and beyond to make sure we were able to get a great car. Their honesty, professionalism, and care throughout the process meant everything to us. We felt valued and wouldn’t hesitate to recommend this team. Can't wait to get our next Porsche More

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They say life is about your experiences – I say, life is about your connections with people. During the process of purchasing from Hennessy Porche, we met and worked with Gene Smith. He is in an exclusive about your connections with people. During the process of purchasing from Hennessy Porche, we met and worked with Gene Smith. He is in an exclusive category of people who I can highly recommend. Gene has a gentle way about him. He was very approachable and kept us up to date on the process – which way quite complex. He was patient with us as we bought our next dream car. Thank you so much, Gene! More

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Our experience at Hennessy Porsche was great. John Dissen was nothing short of amazing. Excellent communication through out the process. Delivery experience was as expected for Porsche. They John Dissen was nothing short of amazing. Excellent communication through out the process. Delivery experience was as expected for Porsche. They make you feel special! More

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Outstanding service and attention to detail and customer care. From sales to service the team at Hennessy Porsche is top notch. care. From sales to service the team at Hennessy Porsche is top notch. More

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There are not enough positive words I can say about Hennessy Porsche. From the first phone call I made to them about a pre-owned vehicle, to the purchase pickup at the dealership, and finally the follo Hennessy Porsche. From the first phone call I made to them about a pre-owned vehicle, to the purchase pickup at the dealership, and finally the followthrough after the sale - the entire experience was top notch customer service. I wasn't even there to buy a Porsche; I purchased a pre-owned BMW at a fairly low sales price. Regardless of how little I was spending in relation to their average price point, I was treated no differently than any other paying customer. Our sales rep Tito Esquivel went above and beyond to make us comfortable and welcome in the showroom and throughout the buying process. I never felt like a bother even with my many questions. On the way home, we had an issue with the tires on the car, and Tito and the pre-owned sales manager Drew immediately jumped in to make it right. We traveled from Tampa up to Atlanta to buy this specific car, and I wish I could buy every car from them from here on out. We are previous Porsche owners, and frankly every other car dealership (especially other Porsche dealerships) could learn a lesson from Hennessy in how to treat their customers. As a former luxury retail manager with high expectations, I could not be more impressed with the level of service and care that we received. Just phenomenal. More

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Lucky to pick up my new GT4 RS today, it was a very special moment and Mike and the management team helped me make it a reality, great dealership overall special moment and Mike and the management team helped me make it a reality, great dealership overall More

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Tito has to be one of the very best sales professionals I've worked with. He ensured that I was fully comfortable with the vehicle when it came to warranty, functions and the ensure sales process. He worke I've worked with. He ensured that I was fully comfortable with the vehicle when it came to warranty, functions and the ensure sales process. He worked hard to get me the deal I wanted and was very timely in his responses. He is also a very kind and nice person. Would highly recommend him to anyone. More

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