Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 13

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.6
208 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 2 mos

Industry Experience

45 yrs, 9 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.6

208 Reviews

Write a Review

208 Reviews of Duane Hill

August 03, 2022

Dealership Rating
Employee Rating

Great service. Friendly professional staff. Always take care of my needs. Would highly recommend to others More

by ATELUGZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso

Aug 12, 2022

Martin Chevrolet responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. - Martin Chevrolet

July 21, 2022

Dealership Rating
Employee Rating

I appreciated everyone’s drive to figure out the problem and very professional! Thank you More

by Daniellenctmb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Hill, AJ in sales

Jul 21, 2022

Martin Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know! -Martin Chevrolet

July 14, 2022

Dealership Rating
Employee Rating

I had my car detailed new tires put on and they told may be ready in an hour and a half so I went there in an hour and a half in my car still wasn’t done and then when I did get it I had to send it back bec More

by Bettyrock1952
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Aug 02, 2022

Martin Chevrolet responded

We appreciate your feedback and have spoken with Ralph to help ensure that with future visits, this communication breakdown doesn’t reoccur. Thank you for your business. - Martin Chevrolet

July 13, 2022

Dealership Rating
Employee Rating

Wast first time visiting this dealer for service on my car. Team was polite very engaged. Facility was comfortable, bathrooms were super clean actually the entire place was spotless! Was very happy with m More

by Cchaput13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jul 21, 2022

Martin Chevrolet responded

Thank you for the great review and rating! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. -Martin Chevrolet

July 08, 2022

Dealership Rating
Employee Rating

If a part need fixing or replacing they tell you. If it doesn’t they don’t say it does. My service writer is Ralph and he is rock solid More

by kcv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Jul 21, 2022

Martin Chevrolet responded

Thank you for taking the time to let us know about your experience. We will be sure to pass along the kind words about Ralph! - Martin Chevrolet

July 02, 2022

Dealership Rating
Employee Rating

Their service department is always professional and courteous. Never had an issue with any of my vehicles. More

by rob@cgrtech.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jul 20, 2022

Martin Chevrolet responded

Rob, Thank you for letting us know how our service team did! We always appreciate the feedback and the team will be thrilled to hear yours! - Martin Chevrolet

June 30, 2022

Dealership Rating
Employee Rating

I have purchased several vehicles at Martin . Always friendly and helpful. The dealership is a class act as well! More

by hdbyyker97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Martin Chevrolet responded

Thanks for the wonderful review and for calling us "a class act!" We couldn't have asked for a better compliment! Take care. -Martin Chevrolet

June 28, 2022

Dealership Rating
Employee Rating

Very helpful and supportive service writers, Brad and Ralph, and service manager, Duane. Most importantly, excellent Corvette mechanic, Paul. More

by sak007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Brad Nichols

Jul 01, 2022

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

June 27, 2022

Dealership Rating
Employee Rating

Very friendly & professional. The only dealer for us. Ralph in service is very helpful. Wouldn’t go anywhere else. More

by Cathyruther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Martin Chevrolet responded

Cathy, We are happy to pass along your kind words to Ralph. I am sure he will be pleased to know how highly you think of his service. If there is ever anything else that comes up, please give us a call or stop by! - Martin Chevrolet

June 24, 2022

Dealership Rating
Employee Rating

All my cars are serviced by Martin Chevy! They do great work. I recommend them highly! More

by szostek1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jul 01, 2022

Martin Chevrolet responded

Thank you for bringing all of your cars to us! Its great to hear that you trust our service team to take care of your whole fleet. We thank you for the great review and hope to see you again next time. - Martin Chevrolet

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