Duane Hill
Duane Hill at Martin Chevrolet

Duane Hill | Page 14

Service Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

Contact Me
4.7
212 Reviews

I've been working with General Motors as of August of 1979. Began my Career in the Janitorial and Prep side of the business at a Buick Dealership in Barrington, Illinois. I've worked my way up through the Body Shop, Quick Lube, Technician Apprenticeship, Parts Counter, Service Writer and then into Management of the Parts & Service Departments. Enjoying much success in all aspects of Dealership life. Even selling vehicles on days we had Special Events. In retrospect I've come to love what I do and the daily interactions with our Guests. Martin Chevrolet is a Dealership that has become my most prize position. We at Martin are a family, our every thought while providing "World Class Service" for our Guests is of compassion and that of solidarity for that purpose completely satisfying our them in every area of our Dealership.

Dealership Experience

13 yrs, 4 mos

Industry Experience

45 yrs, 11 mos

Specialties & Trainings

Fix Operations Management

Law Enforcement

4.7

212 Reviews

Write a Review

212 Reviews of Duane Hill

June 30, 2022

Dealership Rating
Employee Rating

I have purchased several vehicles at Martin . Always friendly and helpful. The dealership is a class act as well! More

by hdbyyker97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Martin Chevrolet responded

Thanks for the wonderful review and for calling us "a class act!" We couldn't have asked for a better compliment! Take care. -Martin Chevrolet

June 28, 2022

Dealership Rating
Employee Rating

Very helpful and supportive service writers, Brad and Ralph, and service manager, Duane. Most importantly, excellent Corvette mechanic, Paul. More

by sak007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky , Brad Nichols

Jul 01, 2022

Martin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit! - Martin Chevrolet

June 27, 2022

Dealership Rating
Employee Rating

Very friendly & professional. The only dealer for us. Ralph in service is very helpful. Wouldn’t go anywhere else. More

by Cathyruther
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 01, 2022

Martin Chevrolet responded

Cathy, We are happy to pass along your kind words to Ralph. I am sure he will be pleased to know how highly you think of his service. If there is ever anything else that comes up, please give us a call or stop by! - Martin Chevrolet

June 24, 2022

Dealership Rating
Employee Rating

All my cars are serviced by Martin Chevy! They do great work. I recommend them highly! More

by szostek1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jul 01, 2022

Martin Chevrolet responded

Thank you for bringing all of your cars to us! Its great to hear that you trust our service team to take care of your whole fleet. We thank you for the great review and hope to see you again next time. - Martin Chevrolet

June 22, 2022

Dealership Rating
Employee Rating

Very friendly employees, they work fast and are very good with their customers. They are fair in their prices. More

by SONIEGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jul 01, 2022

Martin Chevrolet responded

Sonie, Thank you for leaving us this response! We're glad to hear you found our staff was so helpful. Please come see us for any future needs! - Martin Chevrolet

May 31, 2022

Dealership Rating
Employee Rating

The car was brought in to be worked on at the time the appointment was scheduled. Also it was finished in a timely manner. More

by emu21
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

Jun 02, 2022

Martin Chevrolet responded

Thank you for letting us know how the team here at Martin Chevrolet did! We appreciate you choosing us for your vehicle needs and look forward to seeing you again next time! - Martin Chevrolet

May 20, 2022

Dealership Rating
Employee Rating

Always polite, friendly and helpful. Very flexible when I need to get in on short notice. More

by mmathews71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky, OC Cardoso , Aaron Grassel, Blake Hill, Brad Nichols

May 21, 2022

Martin Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out (even on short notice!) If you're ever in need of more help, please let us know! - Martin Chevrolet

May 13, 2022

Dealership Rating
Employee Rating

They treat us like family. Very nice and friendly environment. They got us in and out. More

by hollipetry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Canty, Ralph Stalesky, Ed Mouton, James Dunn, OC Cardoso, Jose Sanchez , Aaron Grassel, Blake Hill, Brad Nichols

May 20, 2022

Martin Chevrolet responded

We love hearing that you had a great experience and that you feel like family! We really appreciate your comments and your generous 5 star rating. Take care! - Martin Chevrolet

May 13, 2022

Dealership Rating
Employee Rating

An absolutely amazing experience with the Martin Chevy service department. Ralph answered all of my questions and helped me find the solutions to the issues my vehicle had. All star caliber treatment and More

by John Nemec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Phil Canty, Dan Hoyland, Tom Bazzoli, Ralph Stalesky, OC Cardoso, David Savodge , Aaron Grassel, Blake Hill, Brad Nichols

May 20, 2022

Martin Chevrolet responded

John, We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it’s vital for our customers to hear firsthand from other customers about their positive experience. Thank you very much for your review! - Martin Chevrolet

May 05, 2022

Dealership Rating
Employee Rating

The dealership and the service department are top notch with awesome knowledgeable staff. Everyone is so friendly and just good hearted people. They are truly there to help you out and not screw you over l More

by Lee Powers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dan Hoyland, Ralph Stalesky, James Dunn , Aaron Grassel, Blake Hill, Steve Miehle, Joel Storm

May 06, 2022

Martin Chevrolet responded

Lee, Thank you for being part of our family! We are so pleased to hear your feedback and can not wait to share it with the rest of the team! Please give us a call if there is anything further we can help you with! Take care and thanks again! - Martin Chevrolet

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