Duane Norman | Page 2

Amazing experiences Rob was amazing !!!! Was looking for cars that i had in mind even before i came to the dealership. Found one, came down , test drive and bought Rob was amazing !!!! Was looking for cars that i had in mind even before i came to the dealership. Found one, came down , test drive and bought I had been to other dealerships that want to give you the run around , not here. Easiest buying process this far! More

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New 2018 Ford Raptor Sale The sad part of this cash transaction. I paid this dealer nearly 80k in cash. In the effort to complete a 2nd cash sale at this dealership the mgr w The sad part of this cash transaction. I paid this dealer nearly 80k in cash. In the effort to complete a 2nd cash sale at this dealership the mgr was unwilling to adjust the sale price or a lack of upgrading the tires to help make the vehicle safe for my wife to drive. The mgr did not have any options available. His own people printed options for me to negotiate. The offer was full price plus $1200 upgrade to tires . I was turned down. The effect this type of service has is detrimental to the future vehicle sales and or serviceability of existing kissleback vehicles. We all know that parts and service keep a dealer in the black after a sale. I bought a vehicle from a competitor that was willing to work with us. Now, I'd like to give you some good feedback. Dave in Finance is stellar and has a great personality for customer interaction. Dominica in Insurance is also a great asset to the dealership. Finally, my saleswoman Zoie Decker is the main reason I purchased this vehicle from your dealership. In talking to other business owners with similar transactions from Kissleback, I have been told that Zoie is 100% responsible for their sale as well. She is willing to go above and beyond for the customer and she is the most personable in sales. I would reccomend her to others for future sales. Unfortunately, I wont be buying additional and future vehicles or bringing in Ford vehicles to Parts and Service from Kissleback due to the leadership 's inability to work with returning customers. More

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Tribute to David Q Yupper phatboy here aka Eric Rothchild ...This is my fourth car bought from David Q... He is trustworthy ,dependable, up-front and made it easy for me Yupper phatboy here aka Eric Rothchild ...This is my fourth car bought from David Q... He is trustworthy ,dependable, up-front and made it easy for me to buy my second Mustang... He knows the product, no doubt about it and he changed me from a Camaro guy to a mustang guy... rag top of course,,, peace out and thanks again David Q. More

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Awesome sales team Went in unsure of what vehicle I wanted. Rob and Duane helped me narrow down my options and find the perfect match for me and my kids. They were fast Went in unsure of what vehicle I wanted. Rob and Duane helped me narrow down my options and find the perfect match for me and my kids. They were fast and efficient and kept me in the loop as I waited to sign my paperwork. Tammy walked me through the signing process and made me feel confident with my loan options. Even got a personal thank you from Mr Kisselback. Highly recommend them for anyone looking for a new car. More

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I drove 1200 miles to get my car from Kisselback I can't thank everyone at Kisselback enough for their help in leasing my new Fusion. This is my 4th car from this dealer and the past 2 times I came I can't thank everyone at Kisselback enough for their help in leasing my new Fusion. This is my 4th car from this dealer and the past 2 times I came all the way from Chicago to buy from them. They treat their customers like family and go above and beyond to provide a positive experience. More

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It was painless 😊 I had no intention of buying a vehicle until January. However they found me the vehicle that I wanted in a timely manner and delivered on time. I love I had no intention of buying a vehicle until January. However they found me the vehicle that I wanted in a timely manner and delivered on time. I love my new vehicle and I had a nice warm and friendly experience at Kisselback Ford More

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Perfect experience This was a painless experience. I needed another vehicle and I test drove, went painlessly through the finance process and signed the paperwork in an This was a painless experience. I needed another vehicle and I test drove, went painlessly through the finance process and signed the paperwork in an evening. I would like to thank the entire staff who stayed past closing time to make this an easy, painless experience. Much thanks to Jack, Duane, and Tammy. More

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Hassle free car buying experience! I found my Certified Preowned Ford Explorer online and contacted Zoie about it. Zoie was helpful and made me feel welcome and excited about the possib I found my Certified Preowned Ford Explorer online and contacted Zoie about it. Zoie was helpful and made me feel welcome and excited about the possibility of purchasing my Explorer. I drove over an hour to deal with Kisselback and I am so happy I did! The advertised price was the best deal I found and I never felt pressured, overall I couldn’t ask for a better experience and I will definitely be back for future purchases! More

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Best car buying experience! Kisselback ford staff was super friendly and easy to talk to. I worked with Zoie to purchase my truck, and she was professional in every way. She ad Kisselback ford staff was super friendly and easy to talk to. I worked with Zoie to purchase my truck, and she was professional in every way. She addressed all of my needs and communicated with me on a daily basis, and I found the perfect truck! My experience was a grand slam! More

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Great Service Great dealership, Everyone had smiling faces. Kisselback has a very laid back feel. The sales team is amazing. The service team is great as well Great dealership, Everyone had smiling faces. Kisselback has a very laid back feel. The sales team is amazing. The service team is great as well More

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