Duane Norman | Page 4

Awesome Experience and Friendly Staff! I have been to every Ford dealership in Central Florida and Kisselback Ford is by far the best! Everyone is so nice and friendly from the moment you w I have been to every Ford dealership in Central Florida and Kisselback Ford is by far the best! Everyone is so nice and friendly from the moment you walk in. They honestly just want to help you and never pushed a sale. I had to special order my 2018 F-150 becuase I wanted a 6.5 foot bed with a supercrew. Duane was amazing. Throughout the whole process he answered all my questions and kept me update with every step in the ordering process. Duane even sent me a picture of my truck as soon as it was delivered! Additional accessories (floor mats, bed mat, window tint, leveling kit) were all reasonably priced and ordered in advance to my trucks delivery date. Because of that, I was able to drive my new truck the day after my vehicle was delivered to Kisselback. I 100% recommend Kissleback Ford to anyone and will be back to update the lease for our other vehicle in a couple of months. More

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New car purchase I have made several purchases at Kisselback Ford in the last year and a half and the entire crew has been excellent with customer service issues… Rob I have made several purchases at Kisselback Ford in the last year and a half and the entire crew has been excellent with customer service issues… Rob Ramnarine my salesman was very knowledgeable and intent on ensuring I got what I desired in a vehicle and in researching any pertinent information with me… Duane Norman, the Sales Manager is quick to respond and very flexible in meeting the customers needs. Tammy Walters, the Financial Representative has assisted me with tremendous knowledge in answering any of my questions concerning my purchases… She is very thorough and accurate with the necessary paperwork. PJ, Joe, Brad, and Diana have been extremely helpful in the Service Dept. going that extra mile to ensure my concerns are taken care of. These people are a great asset to this dealership. I have dealt with other dealerships recently and Kisselback Ford is clearly "head and shoulders" above the rest. I would not hesitate for a moment to purchase from this dealership again… More

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One of the Best car buying experiences ever My sales rep was Rob and I can't say enough good about him and Duane the Sales Manager. It was a great experience and he made it go very smoothly. Mik My sales rep was Rob and I can't say enough good about him and Duane the Sales Manager. It was a great experience and he made it go very smoothly. Mike Lesch was excellent on explaining all the paper work I had to sign. Overall it was a very pleasant experience and I would highly recommend this dealership to anyone that is in the market for a car or truck. More

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Trade in and new purchase of a 2017 Ford F-250 I have purchased several vehicles from Kisselback Ford this year with Rob Ramnarine being the primary salesman... All personnel that I met with were v I have purchased several vehicles from Kisselback Ford this year with Rob Ramnarine being the primary salesman... All personnel that I met with were very knowledgeable and "family" oriented! Strongly recommend this dealership! More

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Greatest Experience Ever!! I highly recommend Kisselback Ford and am proud to support a local business. I just purchased an amazing 2015 F150. I have to say it was the greates I highly recommend Kisselback Ford and am proud to support a local business. I just purchased an amazing 2015 F150. I have to say it was the greatest experience ever!!! I did not feel pressured to purchase a vehicle at any time. Everyone in the dealership is extremely friendly and seemed genuinely happy. My sales guys, Rob and Duane, were extremely knowledgeable, respectful, and patient while I looked at everything on the lot before picking the "just right" one! I cannot thank them enough, especially Rob, for making this stressful time seem so easy and fun! Then there was Mike in Finance - never has signing SO many papers get done so quickly and painlessly. If you are in the market for a new vehicle, PLEASE go see Rob, Duane, and Mike at Kisselback - you won't regret it!! More

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no matter what Living in the same area for forty plus years, a large family and huge social circle, we've had the opportunity to have knowledge of most dealerships. Living in the same area for forty plus years, a large family and huge social circle, we've had the opportunity to have knowledge of most dealerships. We are part of the Kisselback family, Bobby Kisselback, Duane Norman, David Quertermous and Randy Service Manager, have made sure, that no matter what, customers are always the most important part of this dealership, and continue excel far past the other in customer service More

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Best car buying experience EVER! I cannot speak highly enough of the staff I met at Kisselback, My salesperson was Debbie Delgado and Sales Manager was Duane Norman. I also met Tammy I cannot speak highly enough of the staff I met at Kisselback, My salesperson was Debbie Delgado and Sales Manager was Duane Norman. I also met Tammy in the Finance office and another gentleman whose name I didn't catch. All were absolutely charming -nothing seemed too much trouble to them and Duane went above and beyond - even arranging a hitch to be installed for me next week. I would recommend them ALL in a heartbeat! Thank you for making buying a car such a pleasant experience! More

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Great Experience @ Kisselback Ford My expereince at Kisselback Ford was outstanding. From the initial test drive to the final paperwork, I was treated like a a valued customer. Duane My expereince at Kisselback Ford was outstanding. From the initial test drive to the final paperwork, I was treated like a a valued customer. Duane Norman made the proces very easy. He was very knowledgeable about the vehicles we were looking at and got me the best financing. I would reccomend this dealership to anyone looking for a new vehicle. The deals they have right now cannot be beat. And the staff is very friendly and helpful. I will be going back to Kisselback when I need another car. More

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Daniel and Duane were extremely helpful in finding the right vehicle. They explained all the features and differences between several vehicles I was looking at. They were easy to work with to create and right vehicle. They explained all the features and differences between several vehicles I was looking at. They were easy to work with to create and finalize my deal. They had my new Explorer detailed and ready for me to drive, even setting up my gps and phone. Excellent experience. I would definitely go back to Kisselback for another vehicle. More

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Everyone at the dealership was very helpful and I was able to buy a lot nicer car than I expected. I would recommend this dealership to anyone. able to buy a lot nicer car than I expected. I would recommend this dealership to anyone. More

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