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Duncan Howard
Duncan Howard at Subaru of Little Rock

Duncan Howard

Service Advisor

Subaru of Little Rock

12121 Colonel Glenn Road
Little Rock , AR 72210

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4.9
65 Reviews
4.9

65 Reviews

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65 Reviews of Duncan Howard

October 03, 2025

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Employee Rating

Duncan was very helpful and thoroughly explained how he would communicate throughout my service appointment. He is very skilled at customer service. As always, my Subaru of Little Rock dealership experienc More

by deborah.l.keene
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Service Time
Service Communication
Recommend Dealer
Yes
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Oct 03, 2025

Subaru of Little Rock responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 30, 2025

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Employee Rating

Had a very good experience, tech kept me informed. Quick, curtious service. A pleasant experience. More

by Donaldgedens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 30, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 29, 2025

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Employee Rating

The service dept, is second to none. OUTSTANDING in every way. The dealership is the worst in the nation. More

by ROBIN.D.FLANERY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jackson Prater, John Caddy, Jesse Mosley, Tay Gossett, Billy Ashlock , Finance dept is dishonest, completely dishonest!

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Sep 30, 2025

Subaru of Little Rock responded

Hi Robin: I am sorry to hear that your experience did not meet your expectations or our standards, please reach out to me so I can understand what happened. Negative Reviews: Landon Montgomery General Manager 501-503-5454 lmontgomery@winrockautomotive.com

September 24, 2025

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This service visit to Subaru of little rock was smooth and the communication was great More

by KYNISHA.LEATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

Subaru of Little Rock responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Subaru of Little Rock. We look forward to having you as one of our valued customers for many more years to come! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 24, 2025

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Employee Rating

This visit to Subaru of little rock was smooth and the communication was top tier. More

by KYNISHA.LEATON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 20, 2025

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Little Rock Subaru did an excellent job on serving and repairing my 2018 Outback. Duncan and the staff were friendly and very knowledgeable. More

by JERRYANDKATHY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 18, 2025

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Employee Rating

Great service! ! Wonderful dealership and amazing people. Thank you for all that y'all do!!! More

by annafloyd14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Maddie Smith, Gage Scott, Burt Prickett, Melissa Pearson, Jessie Havniear, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

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Sep 18, 2025

Subaru of Little Rock responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Subaru of Little Rock! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 15, 2025

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Employee Rating

Impressive facilities. Quick professional services and well explained. Duncan Howard was efficient and dad me out in less than one hour. More

by JIM.HYDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2025

Subaru of Little Rock responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 11, 2025

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Employee Rating

Good, good, good, good, good,good, good, good, good, good, good, good, good, good,good ! More

by NKEEPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Catt, Burt Prickett, Melissa Pearson, Kipperlie Davis, Jessie Havniear, Kari Bratton, Jaime Bolanos, Alex Perez, Clayvius Baker

Report | Print
Sep 11, 2025

Subaru of Little Rock responded

Thanks for sharing your thoughts about your experience with Subaru of Little Rock. We appreciate your business and hope to see you again soon! Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

September 08, 2025

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Employee Rating

Great teamwork and excellent customer service and support! Seamless from start to finish. Really appreciate that! Thank you! More

by MELANIE.LEWELLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 08, 2025

Subaru of Little Rock responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Service Reviews: Gage Scott Service Manager 501-503-5454 gscott@winrockautomotive.com

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