Dwain Lefebre
Dwain Lefebre at Crown Buick GMC

Dwain Lefebre

Service Advisor

Crown Buick GMC

2121 Clearview Pkwy
Metairie, LA 70001

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4.4
86 Reviews
4.4

86 Reviews

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86 Reviews of Dwain Lefebre

August 15, 2025

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Employee Rating

Good service, reasonably efficient. They were busy, so my oil change and tire rotation took over 2 hours, but that's understandable. Only complaint is my driver's seat was drenched with More

by Sean F.
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Recommend Dealer
Yes

August 14, 2025

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Best dealership In the area. Service advisors are nice and professional. I appreciate the hard work that they do. More

by danette0
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Recommend Dealer
Yes

August 11, 2025

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Dwain Lefebre was instrumental in resolving my dilemma on the 3rd floor parking lot in New Orleans, LA. My stick shift button will not engage from park to reverse. His coaching enabled me to resolve my issu More

by THORE100
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Recommend Dealer
Yes

August 01, 2025

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Great service and great work . My 2016 Yukon Denali will last me at least 10 more years! More

by SYDNBJ
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Recommend Dealer
Yes

July 24, 2025

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Service Advisors Jennifer and Dwayne always knock themselves out to get me scheduled, in, and out at competitive service pricing. More

by HHEIER
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Recommend Dealer
Yes

Other Employees Tagged: Danette Pizzolato , Jennifer Temple

Jul 25, 2025

Crown Buick GMC responded

Thank you for the kind words! We're so glad to hear that Jennifer and Dwain consistently go above and beyond to take care of you. Providing efficient service at competitive pricing is what we strive for, and we’re grateful to have team members like them representing Crown. We appreciate your continued business and look forward to seeing you next time! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 23, 2025

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Good dealership with a large selection of inventory. Knowledgeable personnel with great customer service. Will do business with again. More

by THE5SIMONS
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Recommend Dealer
Yes
Jul 25, 2025

Crown Buick GMC responded

Thank you for the great feedback! We’re glad to hear you enjoyed our selection and that our team provided knowledgeable, top-notch customer service. We truly appreciate your business and look forward to working with you again in the future! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 20, 2025

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Appointment was easy to schedule. Dropping off my vehicle was easy. Communications were good. Warranty work was completed on schedule, and my vehicle was released tome as promised. More

by FSGOODROW
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Recommend Dealer
Yes
Jul 25, 2025

Crown Buick GMC responded

Thank you for the great review! We're glad to hear the entire process — from scheduling to pickup — was smooth and efficient. It's great to know our communication and timely warranty service met your expectations. We appreciate your business and look forward to assisting you again in the future! Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 19, 2025

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Communication was slow. Took to long to get started after having an appointment. Took one week just to look at and then there was a supplement. After they started work it w More

by DPD
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Recommend Dealer
No

Other Employees Tagged: Sandy Cox, Britni Clark

Jul 25, 2025

Crown Buick GMC responded

Thank you for your honest feedback. While we’re glad to hear the work was completed to your satisfaction once it began, we apologize for the delays and slow communication leading up to that point. That’s not the level of service we strive for, and we appreciate you bringing it to our attention. We’ll use your comments to help improve our scheduling and communication processes moving forward. Best regards, Jenna Sellstrom BDC/Internet Marketing Director Crown Buick GMC

July 18, 2025

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Always receive great service when having my vehicles brought in for servicing. Sometimes it’s difficult to obtain an appointment in a timely manner. Other than this, great service More

by THE-INSPECTOR
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Recommend Dealer
Yes

July 17, 2025

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Been using Crown GMC for all my vehicles service needs. . Friendly and knowledgeable service advisors. More

by GAIENNIE56
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Recommend Dealer
Yes

Other Employees Tagged: Danette Pizzolato

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