Dwayne Callaway | Page 8

Recall work at Phil Long Ford Have worked with Dwayne Callaway on repairs to the Ford trucks we have owned. His knowledge and professionalism are excellent, focusing on the custom Have worked with Dwayne Callaway on repairs to the Ford trucks we have owned. His knowledge and professionalism are excellent, focusing on the customers needs, scheduling appointments, and following up until your vehicle is finished. Have worked with several other service reps. over the years, but now use Dwayne because of his attitude, professionalism, and his drive for customer satisfaction!! More

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Dwayne is always helpful and does the best job. Dwayne and the service department are always helpful and take care of my repairs with profesional skill and attitude. In 19 years I have always used Dwayne and the service department are always helpful and take care of my repairs with profesional skill and attitude. In 19 years I have always used Phil Long for my service and have never been unhappy. More

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Jamie handled my 60,000 mile maintenance checkup with ease! They completed all of the work in a timely manner & even had my car sparkling clean when I picked it up! This team is the best, highly recommen ease! They completed all of the work in a timely manner & even had my car sparkling clean when I picked it up! This team is the best, highly recommend them!! More

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Dwayne great to work with and is easy to work with. Explains everything so you know what's up with your vehicle in order to get it done and in as little time as possible Explains everything so you know what's up with your vehicle in order to get it done and in as little time as possible More

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Overall horrible experience and wait time for service completion. Made an appointment over two weeks in advance. For recall issue and a transmission issue. It still took almost two weeks to complete. The completion. Made an appointment over two weeks in advance. For recall issue and a transmission issue. It still took almost two weeks to complete. Then had issues with a loaner vehicle and well as the service director. Never go back again!! More

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Wonderful Service Department Dwayne Calloway is the best service advisor I have ever worked with for my Ford vehicles. He knows the vehicles and the issues that need to be addres Dwayne Calloway is the best service advisor I have ever worked with for my Ford vehicles. He knows the vehicles and the issues that need to be addressed for the best price. More

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Service Department Fast friendly service! This is where we bring our government fleet vehicles. They are always very busy but they have always had our vehicles repaired Fast friendly service! This is where we bring our government fleet vehicles. They are always very busy but they have always had our vehicles repaired in less time than they advise. We have never had a problem once our vehicles are returned and back in circulation. More

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Great work and excellent customer service Staff is always welcoming as soon as I walk in the door. Service is quick and I do not ever feel pressured to get extra work done on my vehicle. Staff is always welcoming as soon as I walk in the door. Service is quick and I do not ever feel pressured to get extra work done on my vehicle. More

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Service Staff was helpful and friendly. Promptly informed me of a problem I was having. Identified it and fix it quickly. Checked for me and found out it wa Staff was helpful and friendly. Promptly informed me of a problem I was having. Identified it and fix it quickly. Checked for me and found out it was covered so I didn’t get charged. More

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Very thourough The service department was very customer friendly. They kept me informed as to what was being done and didn't stop until the problem was identified. The service department was very customer friendly. They kept me informed as to what was being done and didn't stop until the problem was identified. More

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