Dwayne Champion | Page 13

Couldn’t be happier with my truck that Dwayne found for us and the aftermarket tonneau cover installation was faster than anticipated. Excellent experience all around. us and the aftermarket tonneau cover installation was faster than anticipated. Excellent experience all around. More

by BRIANCATTELINO Verified Customer Verified Customer

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Pretty seamless negotiation and transaction. Made buying from out-of-state fairly easy. Overall very happy with my new-to-me GMC Yukon XL. The staff was friendly, courteous and helpful. I would give 4.5 Sta from out-of-state fairly easy. Overall very happy with my new-to-me GMC Yukon XL. The staff was friendly, courteous and helpful. I would give 4.5 Stars because I was saddled with last minute dealer ad-ons in typical fashion (that were not asked for or disclosed in the listed sales price); which, would not be removed. They would not budge on the KARR alarm (kind of useless), and the truck did not get the "AutoMate" treatment in any fashion. It was run through a cheap-o car wash and had some ArmorAll sloshed on. To finish the deal and get to the final paperwork, I accepted the final price despite the groveling. More

by ERIC.NODA Verified Customer Verified Customer

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I realize times are very tough these days when it comes to buying a new vehicle. My problem is placed an order in March only to find out it wasn't placed when I call in April to check on getting the VIN. to buying a new vehicle. My problem is placed an order in March only to find out it wasn't placed when I call in April to check on getting the VIN. I was told a new order was placed. I called in May and again the order was never placed. My nature normally would be to just go somewhere else. But I gave it another try. I was told the order was placed and in most probably I would receive a new car in April 2022. I was okay with this. Then in January I decided to purchase a different vehicle and was told everything I asked for was in this vehicle. Well that was not true. I wanted the interior to be beige, it was black and I specifically wanted 19 inch wheels and the car had 18 inch wheels. I had to come back two weeks later and wait 3 hours to have the 19 inch wheels installed. I am not likely to buy another vehicle from this dealership. More

by FSANDUCCI1 Verified Customer Verified Customer

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Very kindPlace was cleanEveryone was extremely helpful Very kind Place was clean Everyone was extremely helpful and made sure we were taken care of Very kind Place was clean Everyone was extremely helpful and made sure we were taken care of More

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Dwayne Champion made buying the Encore I found on TrueCar the lowest-stress experience ever! Dwayne was very professional, detailed, personable and flexible with my test drive situation. I’ve never had such the lowest-stress experience ever! Dwayne was very professional, detailed, personable and flexible with my test drive situation. I’ve never had such an easy time during any car buying experience. We love the vehicle and feel so blessed we were able to find what we wanted during this low-inventory time. If you go to Henry Brown Buick GMC, request Dwayne for a no-nonsense, pleasant car buying experience! More

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Dwayne =A+ customer service - He helped my teen and I get into her vehicle over a weekend while it was being serviced. She didn’t have an extra set of keys so he suggested OnStar. He was a gem and even waite into her vehicle over a weekend while it was being serviced. She didn’t have an extra set of keys so he suggested OnStar. He was a gem and even waited with us until our roadside assistance unlocked the doors. Didn’t feel like it was about selling us a car but helping us solve our problem. Dwayne exemplifies what all car sales managers should be! More

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We loved working with Dwayne Champion! He was friendly and worked hard for us! He is the best! and worked hard for us! He is the best! More

by JODYMERRILL Verified Customer Verified Customer

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Dwayne treated me with respect from the first moment. I appeared like I was there just to test drive a used vehicle. Dwayne’s patience got me into the exact car I was looking for. appeared like I was there just to test drive a used vehicle. Dwayne’s patience got me into the exact car I was looking for. More

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No surprises when I got there. Very happy with how the vehicle purchase went. I happily recommend this dealership to anyone. vehicle purchase went. I happily recommend this dealership to anyone. More

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We found friendly folks that made the entire experience easy and stress free. I would recommend this dealership to my family and friends. easy and stress free. I would recommend this dealership to my family and friends. More

by Willard family Verified Customer Verified Customer

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