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Dwayne Champion

Overview Reviews (202) Inventory (707)

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Dwayne Champion

Dwayne Champion | Page 7

Internet Sales & Leasing Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.8

202 Reviews

Overview Reviews (202) Inventory (707)

Specialties & Trainings

EV Specialist

Certified Buick and GMC Sales Professional

4.8

202 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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202 Reviews of Dwayne Champion

July 04, 2024

Dealership Rating

Employee Rating

No pressure selling. Trade-in was fair and customer service was excellent. No run around like other dealership. Trade-in was fair and customer service was excellent. No run around like other dealership. More

by MAISHANNON

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joey Muna, Thomas James, Nick Cavalliero

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Jul 05, 2024 -

Henry Brown Buick GMC responded

Shannon, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 22, 2024

Dealership Rating

Employee Rating

Dwayne (salesperson) and Adrienne (financing) did a great job of getting me thru the process of buying a car. Both were professional, and got it done quickly. The main reason for the 4 stars is the deceptive job of getting me thru the process of buying a car. Both were professional, and got it done quickly. The main reason for the 4 stars is the deceptive pricing that most dealers seem to be doing now. They will list a car for sale at $18,000, then after you agree to buy it, they will say there are add-ons, such as window tinting or security features, that they can't remove. These usually total $1500 to $2000. If they can't be removed, then it should be reflected in the original price! If someone wants them added later, that's on the customer. I find it distasteful. I don't blame the workers, it is a company policy. More

by ROSELANISK

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrienne Cross

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Jun 23, 2024 -

Henry Brown Buick GMC responded

Rose, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Dwayne, Adrienne, and our team at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 12, 2024

Dealership Rating

Employee Rating

They treat you well and give you good service until the end of the deal. end of the deal. More

by GPERALTA80

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Eiji Pollard

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Jun 13, 2024 -

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 08, 2024

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Employee Rating

I have purchased quite a few new vehicles in my life I have seen the good, bad and ugly, Dwayne was by far the best salesman I have ever encountered, he cared was a professional and very knowledgeable, ne have seen the good, bad and ugly, Dwayne was by far the best salesman I have ever encountered, he cared was a professional and very knowledgeable, never rushed to close a deal but explained all details and cost pertaining to the vehicle I was interested in, which by the way I did purchase. I would not hesitate to recommend Dwayne to my family and friends. DWAYNE IS THE BEST SALES PERSON I HAVE EVER ENCOUNTERED More

by JMER5

Verified Customer

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe White , Tae Warnock took the time to help me and cared.

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Jun 09, 2024 -

Henry Brown Buick GMC responded

It's fantastic to hear that Dwayne, Tae, and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

June 03, 2024

Dealership Rating

Employee Rating

Friendly dealer, great communications and well run operations. They look to deal in high volume of vehicles. The Jeep purchase I made was clean and without any issues. operations. They look to deal in high volume of vehicles. The Jeep purchase I made was clean and without any issues. More

by EJBUSCHHORN

Verified Customer

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Eiji Pollard

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Jun 03, 2024 -

Henry Brown Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 01, 2024

Dealership Rating

Employee Rating

This is our 9th vehicle bought from Henry Brown. We will also come back because of there superior service and support. We will also come back because of there superior service and support. More

by WOMBAT4403

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Rob Upchurch, Joe Stenz, Brandon Warwick, Eiji Pollard

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May 02, 2024 -

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. We appreciate you being a loyal customer! If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

April 07, 2024

Dealership Rating

Employee Rating

By far, the best vehicle purchase experience I have ever had. Champ and Brandon were professional and friendly. had. Champ and Brandon were professional and friendly. More

by apsawyer65

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brandon Warwick

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Apr 07, 2024 -

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 26, 2024

Dealership Rating

Employee Rating

Made buying my new 2024 Hummer EV truck a pleasure. Delivery was a plus and sending out the EV manager Dwayne Champion icing on the cake. He could not have been more helpful and took his time to explai Delivery was a plus and sending out the EV manager Dwayne Champion icing on the cake. He could not have been more helpful and took his time to explain everything. More

by Dan Goss

Sales Price Transparency

Trade-in Experience

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Rigo Ramirez

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Mar 26, 2024 -

Henry Brown Buick GMC responded

Dan, Thank you so much for your kind words for Dwayne, and for taking the time to leave us this wonderful feedback! Congratulations on your new 2024 Hummer EV! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 25, 2024

Dealership Rating

Employee Rating

Great experience. Somehow it should not take four hours to buy a car. Every one was great but the time to do it is way to long! Somehow it should not take four hours to buy a car. Every one was great but the time to do it is way to long! More

by JAMES.JACKSON1

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Adrienne Cross

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Mar 25, 2024 -

Henry Brown Buick GMC responded

James, it's great to hear that we could get you exactly what you needed. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 25, 2024

Dealership Rating

Employee Rating

Mr. Champion was great, treated us with courtesy and kindness . He listened to us, and fulfilled our expectations kindness . He listened to us, and fulfilled our expectations More

by GANDOSANCHEZ

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 26, 2024 -

Henry Brown Buick GMC responded

Gando, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Dwayne can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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