Dwayne Thompson
Dwayne Thompson at Chapman Nissan

Dwayne Thompson

Service Advisor

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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5.0
66 Reviews
5.0

66 Reviews

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66 Reviews of Dwayne Thompson

March 30, 2026

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Employee Rating

This dealership is very wonderful. They have very kind and knowledgeable service staff who help answer every question I ask them. I always end up talking to most of the team because th More

by marlayne.bondarchuk
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jahaira Roman, AJ Milone , Chris

Apr 01, 2026

Chapman Nissan responded

Thank you so much for your kind words! We’re thrilled to hear that you had such a positive experience with our team. Providing friendly, knowledgeable service and making sure all your questions are answered is what we strive for every day. We’re especially glad to hear that Dwayne Thompson and Jahaira Roman made such a great impression. We truly appreciate your support and look forward to welcoming you back again soon!

March 26, 2026

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This was my first time using this dealer. Dwayne Thompson was SO nice and supportive in making the visit easy and uncomplicated. He went so far as to make tea for me when I couldn't figure More

by MARIANNEMOLINARO
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Recommend Dealer
Yes
Mar 30, 2026

Chapman Nissan responded

Thank you so much for your thoughtful review, Marianne! We’re thrilled to hear that your first visit with us was such a positive experience. Dwayne will be especially happy to know he made your visit easy and that his extra touch—even helping with the tea—made you feel truly valued. That’s exactly the level of care we strive to provide every customer. We truly appreciate you choosing Chapman Nissan, and we look forward to welcoming you back again! 🚗

March 26, 2026

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First time visiting the service center, came in for three recalls. Great service, fast and staff were very helpful. Will be back again. More

by marnise8
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Recommend Dealer
Yes
Mar 30, 2026

Chapman Nissan responded

Thank you for your great review and for choosing us for your first service visit! We’re glad to hear your recall work was completed quickly and that our team was helpful throughout the process. We’ll be sure to share your kind words with Marc and Daniel. We truly appreciate your trust in Chapman Nissan and look forward to seeing you again! 🚗

March 25, 2026

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The service Dept. was great to deal with and all of the service team it was great. More

by jjbergen
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Recommend Dealer
Yes
Mar 30, 2026

Chapman Nissan responded

Thank you for your kind review! We’re glad to hear you had a great experience working with our service department and the entire team. We’ll be sure to share your feedback with Marc, Daniel, and the rest of the staff. We truly appreciate you choosing Chapman Nissan and look forward to assisting you again! 🚗

March 24, 2026

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As always they are reliable and knowledgeable when it comes to service done right every time More

by onedab
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Recommend Dealer
Yes
Mar 24, 2026

Chapman Nissan responded

Thank you for your continued trust and kind words! We’re glad to hear you find our team reliable and knowledgeable every time you visit. Providing consistent, high-quality service is what we strive for. We’ll be sure to share your feedback with Dwayne. We truly appreciate your support and look forward to seeing you again at Chapman Nissan! 🚗

March 23, 2026

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They always take care of me. Hopefully Nissan will make some hybrid vehicles in the near future! More

by CHRISTOPHERWARE30
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Recommend Dealer
Yes
Mar 24, 2026

Chapman Nissan responded

Thank you for your continued support, Christopher! We’re glad to hear our team always takes great care of you—that means a lot to us. We appreciate your feedback on hybrid vehicles as well, and we’re excited to see what Nissan brings in the future. We’ll be sure to share your kind words with Daniel, Dwayne, and the rest of the team. We look forward to seeing you again at Chapman Nissan! 🚗

March 19, 2026

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I have found this dealership works for me. Dwayne has always been helpful with my needs with getting the best prices More

by Juanita2842
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Recommend Dealer
Yes
Mar 21, 2026

Chapman Nissan responded

Thank you for your kind review! We’re so glad to hear that Dwayne has consistently been helpful and able to assist you in finding the best value for your needs. Our team at Chapman Nissan is committed to providing great service and fair pricing every time. We truly appreciate your continued trust and look forward to seeing you again! 🚗

March 17, 2026

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Professional, Friendly and Prompt. His smile as a greeting was appreciated in today’s world. More

by carichards0
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Recommend Dealer
Yes
Mar 18, 2026

Chapman Nissan responded

Thank you for your kind feedback! We're delighted to hear that Dwayne provided professional, friendly, and prompt service. A warm greeting can make all the difference, and we’re glad his smile helped create a positive experience. We truly appreciate your support and look forward to serving you again!

March 17, 2026

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Dwayne was great and the service was awesome. It's only my second time there, but both times were great. More

by mmartin33
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Recommend Dealer
Yes

Other Employees Tagged: Chris

Mar 17, 2026

Chapman Nissan responded

Thank you for your great review! We’re glad to hear that Dwayne provided awesome service and that both of your visits have been great experiences. Our team at Chapman Nissan works hard to make every visit a positive one. We’ll be sure to share your kind words with Dwayne and Chris. We appreciate you choosing Chapman Nissan and look forward to seeing you again! 🚗

March 16, 2026

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Dwayne was very polite and friendly. He appear to know what I needed. I’ very satisfied. More

by clarissa.leftwich
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Recommend Dealer
Yes

Other Employees Tagged: Jahaira Roman, Yvette YAlston

Mar 17, 2026

Chapman Nissan responded

Thank you for your kind review, Clarissa! We’re happy to hear that Dwayne was polite, friendly, and able to take care of what you needed. Providing knowledgeable and attentive service is what we strive for at Chapman Nissan. We’ll be sure to share your feedback with Dwayne and Jahaira. We truly appreciate your business and look forward to assisting you again! 🚗

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