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Chapman Nissan responded

Thank you for your wonderful review and, most importantly, your continued loyalty to Chapman Nissan! We're honored to be your go-to dealership and delighted to hear that Ms. Tawny Gates and our entire team consistently provide you with the kindness, care, and helpful service you deserve. We'll be sure to share your thoughtful words with Tawny and the team. Customers like you are the heart of our business, and we never take your trust for granted. Thank you for being such a valued member of the Chapman Nissan family! We always look forward to seeing you and taking great care of you and your vehicle!

Chapman Nissan responded

Thank you for your wonderful review! We're delighted to hear that our Chapman Nissan team provided you with exceptional service. It's especially rewarding to know that everyone was informative, caring, and attentive to your needs. We truly appreciate your kind words, your trust, and your business. We look forward to serving you again!

Chapman Nissan responded

Thank you, Linda, for your wonderful review! We’re pleased to hear that Kevin, Daniel, and our team provided fast, accurate, and timely service while treating you with courtesy and respect. We truly appreciate your business and look forward to serving you again!

Chapman Nissan responded

Please call me to discuss. Lincoln Overholtzer Owner Loyalty Manager Cell $84-467-0796 Thank you

Chapman Nissan responded

Thank you for your wonderful review! We’re delighted that Jim, Anthony, and Trey made your experience so enjoyable. We especially appreciate your recognition of Trey’s patience, professionalism, and expertise in explaining all the electronic features. Enjoy your new 2026 Nissan Rogue Dark Armor, and welcome to the Chapman Nissan family!

Chapman Nissan responded

Thank you, Javonna! We truly appreciate your continued loyalty to Chapman Nissan. Congratulations on your second new vehicle! We’re delighted that Tawny Gates once again made your purchase enjoyable and pleasurable. We look forward to serving you for many years and miles to come!

Chapman Nissan responded

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how frustrating and disappointing this situation has been. We strive to provide accurate diagnoses and transparent communication, and it's clear we did not meet your expectations. We would appreciate the opportunity to review your concerns in greater detail and better understand what occurred. Please contact our Service Manager at your earliest convenience so we can discuss your experience, review the repairs that were recommended, and see if there is anything we can do to help. Your feedback is important to us, and we value the opportunity to work toward a resolution.

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're honored that you chose Chapman Nissan again and that Warren provided you with another professional and friendly experience. Repeat customers are the greatest compliment we can receive. We're also pleased to hear that our service team continues to provide the same friendly and professional care you've come to expect. We'll be sure to share your kind words with Warren Crooks, Daniel Ricciardi, and the entire team. Thank you for your continued trust and loyalty to Chapman Nissan. We look forward to serving you for many years to come! Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan

Chapman Nissan responded

Thank you so much for your amazing 5-star review! Your kind words truly mean the world to us. We're honored that you trust us with your vehicle and that you feel like part of the Chapman Nissan family. Providing professional service while treating every customer with care and respect is exactly what we strive for. Thank you for recognizing Keane, Kevin, and the entire team. And on a personal note, thank you for your incredibly kind compliment—it is truly appreciated! Customers like you make what we do so rewarding. We sincerely appreciate your loyalty and look forward to serving you for many years to come! Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan