Yvette YAlston

Chapman Nissan responded

Thank you for your wonderful review! We’re delighted that Jim, Anthony, and Trey made your experience so enjoyable. We especially appreciate your recognition of Trey’s patience, professionalism, and expertise in explaining all the electronic features. Enjoy your new 2026 Nissan Rogue Dark Armor, and welcome to the Chapman Nissan family!

Chapman Nissan responded

Thank you, Javonna! We truly appreciate your continued loyalty to Chapman Nissan. Congratulations on your second new vehicle! We’re delighted that Tawny Gates once again made your purchase enjoyable and pleasurable. We look forward to serving you for many years and miles to come!

Chapman Nissan responded

Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and understand how frustrating and disappointing this situation has been. We strive to provide accurate diagnoses and transparent communication, and it's clear we did not meet your expectations. We would appreciate the opportunity to review your concerns in greater detail and better understand what occurred. Please contact our Service Manager at your earliest convenience so we can discuss your experience, review the repairs that were recommended, and see if there is anything we can do to help. Your feedback is important to us, and we value the opportunity to work toward a resolution.

Chapman Nissan responded

Thank you for your wonderful 5-star review! We're honored that you chose Chapman Nissan again and that Warren provided you with another professional and friendly experience. Repeat customers are the greatest compliment we can receive. We're also pleased to hear that our service team continues to provide the same friendly and professional care you've come to expect. We'll be sure to share your kind words with Warren Crooks, Daniel Ricciardi, and the entire team. Thank you for your continued trust and loyalty to Chapman Nissan. We look forward to serving you for many years to come! Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan

Chapman Nissan responded

Thank you so much for your amazing 5-star review! Your kind words truly mean the world to us. We're honored that you trust us with your vehicle and that you feel like part of the Chapman Nissan family. Providing professional service while treating every customer with care and respect is exactly what we strive for. Thank you for recognizing Keane, Kevin, and the entire team. And on a personal note, thank you for your incredibly kind compliment—it is truly appreciated! Customers like you make what we do so rewarding. We sincerely appreciate your loyalty and look forward to serving you for many years to come! Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan

Chapman Nissan responded

Thank you for your fantastic 5-star review! We are honored by your kind words and grateful for your recognition of our team's honesty, professionalism, and customer care. It's wonderful to hear that you enjoyed our vehicle selection and found our sales staff friendly, knowledgeable, and easy to work with. We're also glad you appreciated the customer lunch and the welcoming atmosphere we strive to create for every guest. Thank you for choosing Chapman Nissan and for taking the time to share your experience. We truly appreciate your business and look forward to assisting you again in the future! Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan

Chapman Nissan responded

Thank you for your 5-star review! We're delighted to hear that your purchase experience was smooth, with a short wait time and clear explanations throughout the process. Most importantly, we're glad you found the vehicle you wanted. We'll be sure to share your kind words with Warren Crooks and the rest of the team. Thank you for choosing Chapman Nissan, and welcome to the Chapman family! — Lincoln Overholtzer Owner Loyalty Manager Chapman Nissan

Chapman Nissan responded

Thank you for the amazing review and for your kind words about Chapman Nissan! We’re truly honored by your feedback and thrilled to hear that you feel genuinely cared for as a customer. Providing top-notch service and building lasting relationships with our customers is always our goal. We sincerely appreciate your trust and support, and we look forward to continuing to take great care of you in the future

Chapman Nissan responded

Thank you for your incredible loyalty and kind words! We’re honored that Warren Crooks has earned your trust for the past 12 years. It’s wonderful to hear he continues to go above and beyond every few years to help you get the vehicle you want. We truly appreciate your continued support and look forward to helping you again at Chapman Nissan!