Dylan Begin | Page 67
Service Advisor
Colonial Volkswagen of Westborough
89 Turnpike Road, Rt. 9
Westborough, MA 01581
688 Reviews
Write a Review688 Reviews of Dylan Begin
February 24, 2020
Correcting an oversight - Colonial does it right Bill and the staff at Colonial were great. I had recently purchased a CPO Beetle from the dealer and inadvertently there was not a second key or owne Bill and the staff at Colonial were great. I had recently purchased a CPO Beetle from the dealer and inadvertently there was not a second key or owners manual with the vehicle when I drove off the lot. The service department were quick to remedy the situation - providing the second key and the manual. Fahrvergnügen: It's what makes a car a Volkswagen :) More
Other Employees Tagged: Bill Mcgrath
February 22, 2020
Excellent service, above and beyond customer care, and a pleasure to deal with. My first VW; if all dealerships are like this, I’m sure it won’t be my last. pleasure to deal with. My first VW; if all dealerships are like this, I’m sure it won’t be my last. More
Other Employees Tagged: Bill Mcgrath, Jon Lacey
February 14, 2020
The people in the service dept are always so nice and friendly. Always so helpful and quick on time to have your car maintained. I never have any complaints with this dealership friendly. Always so helpful and quick on time to have your car maintained. I never have any complaints with this dealership More
Other Employees Tagged: Jon Lacey
February 13, 2020
Service A great job! Parts were available in a timely manner. Service time was expedited. I continue to come back to Colonial given years of great experiences A great job! Parts were available in a timely manner. Service time was expedited. I continue to come back to Colonial given years of great experiences with the service department. More
Other Employees Tagged: Bill Mcgrath, Bill Fallon, Jon Lacey
February 07, 2020
Warranty repair The sales experience was excellent. Needed to return for a warranty issue which involved extensive service. While it was frustrating to have a new The sales experience was excellent. Needed to return for a warranty issue which involved extensive service. While it was frustrating to have a new car with quality related issues, the quality repair work and high quality customer responsiveness made the entire experience positive overall. More
Other Employees Tagged: Bill Mcgrath , Michael Ledowsky
February 05, 2020
Great service They did what they said that they would when they said that they would and charged a fair price.car was washed,inspected and serviced while I waited. They did what they said that they would when they said that they would and charged a fair price.car was washed,inspected and serviced while I waited. More
Other Employees Tagged: Bill Mcgrath
February 04, 2020
I went there for abs module failure diagnostic.Good to I went there for abs module failure diagnostic. Good to work with professional guys that carry a smile ... Thanks for taking care of my vw eos... I went there for abs module failure diagnostic. Good to work with professional guys that carry a smile ... Thanks for taking care of my vw eos... More
Other Employees Tagged: Jon Lacey
February 03, 2020
VW Alltrack Service The staff took me in right away and the work was successfully done in reasonable amount of time. Staff was efficient and informative and the work was The staff took me in right away and the work was successfully done in reasonable amount of time. Staff was efficient and informative and the work was completed to my satisfaction, which is really what matters! More
Other Employees Tagged: Bill Fallon
February 02, 2020
Timely and efficient Process to reserve an appointment was seamless on the VW portal. Appreciate the wash. over $300 for labor to conduct this minor servicing seems stee Process to reserve an appointment was seamless on the VW portal. Appreciate the wash. over $300 for labor to conduct this minor servicing seems steep. What is your hourly rate? More
January 31, 2020
Good but displeased. I bring my vehicles always to this dealership and this is the first time my car was not cleaned from the inside. I am disappointed. I bring my vehicles always to this dealership and this is the first time my car was not cleaned from the inside. I am disappointed. More
Other Employees Tagged: Bill Mcgrath, Pierre Saliba
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