"My new Ford Edge Titanium "
My experience of buying a new vehicle at Heritage Ford was nothing but exceptional, thanks to the wonderful salesman Dylan Krause! His knowledge and professionalism was excellent. He was genuinely a great person and made us feel very comfortable throughout the entire process. We love our Ford Edge Titanium and would gladly recommend Dylan and Heritage Ford to others! Thanks you for all your help and for the great deal for our new vehicle!!!
"Certified Pre-Owned Happy Customer"
I just recently purchased a certified pre-owned 2018 Ford Fusion from this dealer. My salesperson, Dylan Krause was nothing but fantastic. Fortunately for me, he was able to get this car delivered to the Burlington VT location for me without any delivery fee and was able to satisfy any requests I made without any negotiation. I am really happy with the dealership and the staff they have working there. I highly recommend their dealership and will continue working with them for years to come.
I recently leased a Ford Escape from Dylan Krause at Heritage Ford in South Burlington, Vermont. My experience could not have been better! This is the second vehicle in the past year that my husband and I have leased with Dylan. I specifically wanted to deal with him last month as our experience with Dylan was so smooth the first time around. Thank you Dylan!! You deserve salesman of the year!
Nothing but love for my 2017 F-150! And the service crew has been awesome, getting everything done in a timely manner. I highly recommend them!
Dylan Krause was our sales person and did an amazing job at making sure it was the perfect car fit for our family. We went with the 2018 Ford Explorer xlt and we couldn't be happier. Thank you Dylan and Heritage ford for a great overall experience.
"Fast & Ford"
Great dealership. Good VT attitude. They have good coffee. Make sure to get some while you are there. If I wanted a raptor I would get it here.
I was in need of a new car as soon as possible. Dylan krause was able to help me out and get me into a 2018 Ford Escape . He worked with me to help get a safe and reliable car for my self and my daughter.
"Obtaining a new lease"
I had a lease for a Ford Focus hatchback which was due to end in April 2019. I talked with Larry about obtaining a less expense lease early in the fall. He said to check back in Nov. about an early turn-in program. In October, both Larry and Celeste contacted me and Celeste made an appointment for me with Dylan.
Dylan Krause met with me and worked out all the details of the lease, which car, price, etc. He worked to get my costs down into my range. Abigail did the financial paperwork, very efficiently. Dylan was a wonderful sales person to work with. He listened to my needs, helped me look at a few cars and decide on one. I would definitely recommend any of my friends to work with Dylan. He also arranged for me to get my own snow tires put on the next week.
This was a lease, but there is no place in "Reason for Visit" to check that.
The overall experience was very good.
"It was a breeze!"
- John H
Heritage Ford knows how the customer experience should be. Ours was outstanding from beginning to end. Mike Hassett, the sales manager, was helpful not intrusive. So was Larry Lussier, his boss. Our salesperson Dillon Machavern was awesome. Such a polite young man and extremely savvy when explaining the highs tech features of our vehicle. Abby Heck in the Business Office was professional and did a great job reviewing all our options without a lot of high pressure. We highly recommend the entire H Team to anyone looking for a positive trip to a dealership. John and Kartla Henning South Burlington, VT
"Buying used truck"
Bought used 2012 Tacoma was offered fair KBB trade in value. Worked with Dylan Krause, Abigail Heck and Celeste Brasseur, all 3 were very professional and meet my needs to make the buying experience fairly painless.