Earnest Jenkins
Earnest Jenkins at Mercedes-Benz of Columbus

Earnest Jenkins | Page 4

Sales and Leasing Advisor

Mercedes-Benz of Columbus

7470 Veterans Parkway
Columbus, GA 31909

5.0
78 Reviews

I'm a retired Navy Senior Chief Petty Officer, Navy Counselor Recruiter (E-8), with 22 years active service, where 15.5 years I serve as a Human Resources Manager. My goal in life is to continue to be a Public Servant and Productive Citizen. I will always be "Driven To Delight" to assist the people in my community, state, and country.

5.0

78 Reviews

Write a Review

Dealership Experience

5 yrs, 10 mos

Industry Experience

5 yrs, 10 mos

78 Reviews of Earnest Jenkins

October 02, 2023

Dealership Rating
Employee Rating

All I can say is WOW! No down payment, great financing rates, and the service was EXCEPTIONAL!! 5 out of 5 stars!! VERY IMPRESSED. Definitely high end service. Earnest roc More

by Katconley27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 02, 2023

Mercedes-Benz of Columbus responded

Katconley27, congratulations on your car! Thank you for taking the time to provide such great feedback about Earnest. We are delighted to hear about your experience and that you received the customer service we are known for. We wish you many happy miles, and please don't hesitate to reach out to us anytime we can be of assistance!

May 30, 2023

Dealership Rating
Employee Rating

Great Service! Very conscientious of the customer’s needs and works together with the customer to meet or exceed that need. More

by mattmklkjn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 30, 2023

Mercedes-Benz of Columbus responded

Thanks marrmklkjn, for the wonderful review! We appreciate you taking time to leave your feedback about your sales experience and we look forward to seeing you again soon. Wishing you many happy miles!

April 02, 2023

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Employee Rating

We just purchased a vehicle from Mercedes-Benz of Columbus and we could not be more pleased! Earnest Jenkins & Kennedy McDonald went above and beyond to make this the best car buying experience. We w More

by McIntosh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kennedy McDonald

Apr 03, 2023

Mercedes-Benz of Columbus responded

McIntosh, thank you so much for your kind feedback! We are thrilled to hear about your experience with both Earnest and Kennedy, and we appreciate you taking the time to share! We look forward to continue serving your Mercedes-Benz needs and please let us know if there is anything we can do for you :)

March 20, 2023

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Employee Rating

Awesome, Awesome, Awesome. Can’t say enough about Ernest. Professional, patient, courteous, honest, informative. He made this transaction the best of all my car purchases. H More

by dbless1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2023

Mercedes-Benz of Columbus responded

Mr. & Mrs. Hicks, thank you so much for sharing your feedback about your sales experience with Earnest! He is a true asset to our team and we are delighted to hear that he made your Mercedes-Benz experience awesome! We will be sure to share your feedback with Earnest and look forward to assisting you again, in the future. Please don't hesitate to reach out anytime we can be of assistance. Wishing you many happy miles!

December 21, 2022

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Employee Rating

They were excellent with their service. They made it an easy process for me to by car. More

by flemmingr71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Malcolm Waller

Dec 23, 2022

Mercedes-Benz of Columbus responded

Thank you so much flemmingr71, for your feedback about Earnest. We are truly delighted to hear about your experience and look forward to working with you again in the future. Please don't hesitate to let us know if there is anything else we can do for you! Wishing you a wonderful holiday!

December 19, 2022

Dealership Rating
Employee Rating

It was a very professional environment. The entire staff was friendly and accommodating with my needs. More

by marksanders82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2022

Mercedes-Benz of Columbus responded

Thank you, marksanders82, for your feedback!

September 16, 2022

Dealership Rating
Employee Rating

At Mercedes Benz of Columbus, great customer service extends long after the sale! Earnest is an outstanding salesman who made my experience positive and stress free; I love my GLE 450! The service depar More

by Lynne J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lauren Farthing

Sep 19, 2022

Mercedes-Benz of Columbus responded

Lynne J., we are so excited to hear your feedback! We pride ourselves on delivering the "Best or nothing" experience and are delighted to hear it shows. We did notice that the star rating you gave Earnest and Lauren, doesn't seem to align with your written feedback. If this is a mistake, we kindly ask for an updated rating. But if the rating you gave them is intentional, please don't hesitate to let us know how we can be of better assistance. We look forward to continue serving your Mercedes-Benz needs.

September 12, 2022

Dealership Rating
Employee Rating

Seemed slow. Last visit had an issue with the oil. This time they forgot all my valve stem caps. They are friendly but there is always an issue preventing me fr More

by James McCann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Rachelle Pennington

Sep 13, 2022

Mercedes-Benz of Columbus responded

Dear Mr. McCann, we appreciate your feedback as it shows us areas that we can improve upon. We would like to speak with you in more detail so that we can better understand your situation and how to better accommodate our customers. Please give our Service Manager, Nadie Martin, a call at (706) 256-6100, at your earliest convenience. We look forward to speaking with you soon!

August 24, 2022

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Employee Rating

No pressure, no hassles. Everything went smooth. Earnest was very professional. And they delivered my vehicle More

by DHSVC
Customer Service
Friendliness
Price
Recommend Dealer
Yes

July 26, 2022

Dealership Rating
Employee Rating

Whole purchase process went well. I was very easy. Mr. Earnest Jenkins was very helpful throughout. More

by bombay.trans
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Mercedes-Benz of Columbus responded

Bombay.trans, we appreciate your feedback and will pass on your kind review to Earnest. Please don't hesitate to reach out to us if there is anything else we can do for you. Wishing you many happy miles!

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