I am proud to be with Niello BMW for 12 years to provide the best customer service.
Read more31 Reviews
Write a ReviewDealership Experience
12 yrs, 5 mos
Languages Spoken
Arabic
English
31 Reviews of Ed Alnasir
February 19, 2024
This was the oddest negotiation I have ever experienced, I didn't know what I was paying for the car until the finance part started. I was waiting for the sales manager to come back with final numbers, whe I didn't know what I was paying for the car until the finance part started. I was waiting for the sales manager to come back with final numbers, when the sales man said ok this the finance person, I said, what are the final numbers, the sales manager came out saying, the monthly payment amount with an attitude, walked away. I do not negotiate by monthly payments, I want to know what I'm paying. Might go to a different BMW dealer when it's time for a new car. More
January 27, 2024
Ed is an amazing salesman He listens to you it works hard to find exactly what you’re looking for in a car. He follows up with you even after the sale to make sure you’re satisfied, and that you have al hard to find exactly what you’re looking for in a car. He follows up with you even after the sale to make sure you’re satisfied, and that you have all the tools to know how to operate your car or any question that you have we have been working with Ed from many years this is our 6th or 7th car that we bought from BMW And worked with Ed on every purchase More
January 27, 2024
Great dealership wonderful follow up and initial service. Top rated buying experience. Highly recommended and happy to reference to anyone. Top rated buying experience. Highly recommended and happy to reference to anyone. More
Other Employees Tagged: Darren Wilkerson
December 19, 2023
A great dealership and a awesome team. ...The staff at Niello BMW of Elk Grove always delivers great quality customer service and always delivers on their promises. Ed Alnasir was very pa ...The staff at Niello BMW of Elk Grove always delivers great quality customer service and always delivers on their promises. Ed Alnasir was very patient and knowledgeable to answer all our questions throughout our car buying experience. Marcos did a good job as promised. Paul Suchanek also helped us with lots of technical and finance related questions. Timothy Dooley, was also very patient and made our finance and other paper work very smooth and easy. Outstanding service all thru the process of ordering and delivering my new car. I would recommend all my friends to Niello... More
Other Employees Tagged: Paul Suchanek , marcos
October 28, 2023
I found the whole process to be seamless from the onset! I phoned the dealership late in the evening and in distress after my first ever bmw breakdown on the roadway . An associate at the service dept info I phoned the dealership late in the evening and in distress after my first ever bmw breakdown on the roadway . An associate at the service dept informed me that service was closing shortly. I had a quick assessment to make so I decided I needed to look for a new car since I was from out of town and a loaner was unavailable for several weeks. Michael waied for me to arrive and had three potential replacements waiting as I arrived with my brokedown veh in tow. Several short minutes later we had made a deal on a trade. What a blessing! My wife loves her new X3 and is getting familiar with the tech and operation of her powerful BMW X3.Thanks to everyone at Niello that made this day turn out great for us! Thanks BMW Group. More
Other Employees Tagged: Geoff Metge, Jerome Duco, Tom Mohammadi, Mike De La Pena, Mike Sulman, Tom Choonhaurai , Q Gregory, Amir Mohabbat, Michael Shannon, Service Dept Mgr Linda?
September 24, 2023
Niello BMW is the best place to buy and have your BMW serviced. The people there are what makes it great. Ed in sales, Bob, Monica, and Jaret in service, Vanessa, Mark, and Noah in parts treat you with c serviced. The people there are what makes it great. Ed in sales, Bob, Monica, and Jaret in service, Vanessa, Mark, and Noah in parts treat you with courtesy, respect, and a smile! More
Other Employees Tagged: Julian