Dealership Experience
14 yrs, 1 mo
Industry Experience
29 yrs, 10 mos
495 Reviews
Write a Review495 Reviews of Ed Chen
January 03, 2016
Bought my new Subaru from Chad Esposito We had a fantastic experience buying a certified pre-owned 2015 Outback at Quality Subaru. Customer service, sales, and financing were professional, c We had a fantastic experience buying a certified pre-owned 2015 Outback at Quality Subaru. Customer service, sales, and financing were professional, courteous, and knowledgeable. The price and trade in value were fair and hassle-free. The best part is we now have a safe and economical family car that is great in all types of weather. More
Other Employees Tagged: Chad Esposito
January 03, 2016
Staff was awesome! The staff went out of there way to make the purchase convenient for us and to locate a car with all of the amenities in which we were interested. In a The staff went out of there way to make the purchase convenient for us and to locate a car with all of the amenities in which we were interested. In addition, everyone was so easy to work with. More
Other Employees Tagged: Mike Ward , Mark Soll
December 22, 2015
Buying a car at Quality Subaru was an awesome experience I was looking for a gently used Subaru for my daughter and found a great car at Quality Subaru. There were other dealers that I contacted closer to I was looking for a gently used Subaru for my daughter and found a great car at Quality Subaru. There were other dealers that I contacted closer to my home but I found them to be unresponsive in finding me a car that suited our needs. That's when I contacted Ralph at who had a car that was perfect for my daughter. It was in great shape plus it had a consistent serviced record through Quality. Even though it was a used car, the service department did a complete update on EVERYTHING. Ralph was great from start to finish. He was trustworthy and responsive to our needs. He even introduced me to Paul the Service Manager who went through what was done to the vehicle. All paperwork when smoothly with Ed Chen who was also great to work with and very accommodating. Overall, from start to finish it was an awesome experience at Quality! Great Dealership! More
Other Employees Tagged: Ralph Aquino, Paul Honious
December 20, 2015
Forester purchase We choose this dealer because we've had some pretty bad customer service. Upon walking in the door we knew we were going to be treated better. Ralph g We choose this dealer because we've had some pretty bad customer service. Upon walking in the door we knew we were going to be treated better. Ralph greeted us as soon as we walked in and was awesome and patient as we looked at and tested several cars. But we can't stop there, ultimately it was everyone in the dealership; all were friendly, it just felt like a family atmosphere, talking and joking.... We took the car home that night! Thanks to everyone! Anyone looking at this review, should know you will not be disappointed using this dealer. More
Other Employees Tagged: Mike Ward , Ralph Aquino, Chad Esposito
December 05, 2015
Great Dealership I appreciated that Mark did the best he could for me and my budget. First time at this particular dealership and I will be back. Lovely people, exce I appreciated that Mark did the best he could for me and my budget. First time at this particular dealership and I will be back. Lovely people, exceptional service! More
Other Employees Tagged: Mark Soll
December 05, 2015
ALWAYS A PLEASURE THIS IS MY THIRD SUBARU FROM QUALITY. MY SECOND WORKING WITH RALPH AND ED. I WOULD WORK WITH THEM AGAIN, I SPECIFICALLY ASKED FOR RALPH WHEN RETURNING THIS IS MY THIRD SUBARU FROM QUALITY. MY SECOND WORKING WITH RALPH AND ED. I WOULD WORK WITH THEM AGAIN, I SPECIFICALLY ASKED FOR RALPH WHEN RETURNING, HE'S A GREAT GUY AND SALESPERSON. ED WAS AWESOME WITH THE FINANCIAL PART BOTH TIMES I WORKED WITH HIM. I HAVE ALWAYS BROUGHT MY CAR BACK THERE FOR SERVICE AND THE SERVICE CENTER HAS BEEN GREAT AS WELL, IT'S ALWAYS A PLEASURE DEALING WITH KAREN. I HAVE ALWAYS HAD A GREAT EXPERIENCE DEALING WITH QUALITY SUBARU. More
Other Employees Tagged: Peter Zagorski , Ralph Aquino
December 01, 2015
Great Dealership We bought our first Subaru Outback from Quality Subaru in 2000, And over the years have purchased 4 more Subarus from them, (3 Outbacks and 1 Foester) We bought our first Subaru Outback from Quality Subaru in 2000, And over the years have purchased 4 more Subarus from them, (3 Outbacks and 1 Foester). From our first purchase to our most recent one, the quality of customer service has been excellent from the Sales Team to the Service Department. All the service needs of our cars has been perfromed by Quality Subaru's Service Department. Its a great feeling when you bring in your car for service and the Service Department Manager and Service Department Consultants know youby your first name. More
Other Employees Tagged: Chad Esposito, Paul Honious, Karen Prisco, Jonathan Dillon
November 23, 2015
Terrific Dealership I went shopping around to other dealers and I found they are no match to Quality Subaru. Quality Subaru is an honest dealership. The sales people an I went shopping around to other dealers and I found they are no match to Quality Subaru. Quality Subaru is an honest dealership. The sales people and the finance person are very kind and considerate to the customer. In addition, I was treated with respect as all customers should be treated. I highly recommend Quality Subaru to anyone looking for a vehicle. You can't go wrong with Quality Subaru. I got the car I wanted at a very reasonable price. More
Other Employees Tagged: Mike Ward , Chad Esposito, Mark Soll
November 19, 2015
Best Service Received the best service ever. No question went unanswered. Very detailed from start to finish. I was looking for a car and Chris Carey did an awes Received the best service ever. No question went unanswered. Very detailed from start to finish. I was looking for a car and Chris Carey did an awesome job finding it for me. He kept me up to date on where it was and when it would be at the dealership. Ed Chen was awesome in getting me the best price and payments. Ill never go anywhere else. More
Other Employees Tagged: Chris Carey
November 10, 2015
respected our wants and needs My wife and I found Chad a most respectful, knowledgeable, and kind person. We had no problem expressing our concerns, needs and worries. He graceful My wife and I found Chad a most respectful, knowledgeable, and kind person. We had no problem expressing our concerns, needs and worries. He gracefully guided us through the process and all our expectations were met. We knew what to expect and what not to.. Very pleasant person and dealership to do business with. Anthony and Kathleen Mauro More
Other Employees Tagged: Mike Ward , Chad Esposito

