Ed Chen | Page 41

First Subaru After life long loyalty to another Japanese brand name vehicle and with some trepidation we bought our 1st Subaru at Quality Toyota. The salesman Mar After life long loyalty to another Japanese brand name vehicle and with some trepidation we bought our 1st Subaru at Quality Toyota. The salesman Mark was very knowledgable and a pleasure to deal with. He made the whole process easy from start to finish. We appreciated the no pressure treatment. Mike Ward was also very pleasant overseeing the smooth running organization of the entire transaction. We are very excited about our 2015 Forester and are looking forward to becoming loyal Subaru owners! More

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New Car Purchase Wanted to purchase a 2015 Outback. We were told we had to order a car and it would take 8 -10 weeks to get due to manufacture back log. After working Wanted to purchase a 2015 Outback. We were told we had to order a car and it would take 8 -10 weeks to get due to manufacture back log. After working with the General Manager we were able to get a car within a week. We had to take on more options in stock car (literally off the delivery truck). They did not come off price as much as we wanted due to demand and dealer trade, but overall very happy with the purchase. More

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It's all about money It is the CT state law that mechanics must post their rates in the open for the public consumer. Asked what the hourly labor rate was. Salesman says " It is the CT state law that mechanics must post their rates in the open for the public consumer. Asked what the hourly labor rate was. Salesman says "about $90/hour"; Finance guy says "$96-$98/hour. My local mechanic charges $90/hour. Called maintenance the next day: $99/hour. Do your really not know what their own maintenance rate is or do they not want to tell the truth because you would know how expensive it was to use them. More

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Go To Quality Subaru We just bought our first Subaru, a 2015 Forester, and we were thrilled with the experience. Gary Thomsen is a first rate salesman, extremely knowledge We just bought our first Subaru, a 2015 Forester, and we were thrilled with the experience. Gary Thomsen is a first rate salesman, extremely knowledgeable and helpful. We went in thinking about the Legacy or Outback, but when he introduced the Forester we knew that was what we wanted. Gary knew the features really well and never pressured us one way or the other, the vehicle made the decision for us. When it came time for delivery they were very accommodating. Ed was a great guy with all the answers relating to warranty, etc. Visit Quality Subaru if you're looking for a car and you won't be disappointed. More

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Great Service, Not Pushy We were looking for a used sedan, not too many miles, within our price range. A GREAT Impreza came in while we were there: Just what we were looking We were looking for a used sedan, not too many miles, within our price range. A GREAT Impreza came in while we were there: Just what we were looking for, and we very much appreciated that no one tried to up-sell us. The staff kept us updated on the process after we put the deposit down and the whole sale went very smoothly. Thanks to Chad, Ralph, Ed and Peter! More

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Exceptional If I had to describe Quality Subaru with one word, it would be: exceptional. Ed was very helpful when it came to financing. Ralph was not pushy ab If I had to describe Quality Subaru with one word, it would be: exceptional. Ed was very helpful when it came to financing. Ralph was not pushy about selling a car but rather was concerned about my needs as a prospective client. I would recommend Quality Subaru to anyone who is looking to purchase a new or pre-owned vehicle. More

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First Subaru I bought a Cross Trek last week from Quality Subaru. The experience was excellent. The sales and finance staff were friendly, knowledgeable and I bought a Cross Trek last week from Quality Subaru. The experience was excellent. The sales and finance staff were friendly, knowledgeable and courteous. They respected my time, weren't pushy, and made sure that I picked the right vehicle based on my needs. I'm glad that I came here to make my car purchase. More

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New Cross Trek Purchase I just bought a new cross trek last week. This was my very first Subaru and Quality was awesome to work with. I had to order this car and everything I just bought a new cross trek last week. This was my very first Subaru and Quality was awesome to work with. I had to order this car and everything from the start was very easy and smooth. I highly recommend this dealer. More

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KTPN: Easy to buy a car here My wife and I went to just one dealership, Quality Subaru, and left after two hours having bought a 2015 Forester. Our salesman, John Blanchard, made My wife and I went to just one dealership, Quality Subaru, and left after two hours having bought a 2015 Forester. Our salesman, John Blanchard, made the entire experience very easy. I would recommend this dealership to anyone who is looking for a Subaru. More

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Fantastic experience!! We just bought my third Outback from this dealer, and we would never go anywhere else. We always bring our vehicles here for service, too. Everyone is We just bought my third Outback from this dealer, and we would never go anywhere else. We always bring our vehicles here for service, too. Everyone is great to work with. My husband deals with Paul and Karen in service and has great things to say about them. Our salesman, Gary Thomsen, was friendly, knowledgeable and thorough - a real sweetheart. And Ed Chen made the financing almost painless. I recommend this dealership to everyone who is looking for a new car. It’s the best! More

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