Ed Sandoval

Went to kia on 4/30 and they did not have car but said one would be coming in the next week. They said more coming at end of month but I said I could not wait that long! But if one week - great! then o one would be coming in the next week. They said more coming at end of month but I said I could not wait that long! But if one week - great! then one week - said would be another week. Then another week - said another week. Then another week said not sure but maybe by end of month. I had said I could not wait till end of month. So I found same car at another dealer that next day after being told maybe not till end of month now and I even asked if they could get that one for me from other dealer - no response. I finally said I cant wait, I must be out of my house by end of month to go north as I told them in original meeting and now cant wait and I want my 1000 back (they said non refundable). Sure - if car came in and I said no then yes keep deposit BUT they never got car and I got from anther dealer so give me my money. They refuse!!!!!!! BAD!!!!! BAD!!! Dont go there, they are other good dealerships that actually will work with you but not this one. More

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This guy is as good as it gets. Anyone looking for a Card wishing to be treated respectfully and professionally this is your guy! Anyone looking for a Card wishing to be treated respectfully and professionally this is your guy! More

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Excellent customer service from sales to finance to administrative staff with a warm welcome given. Their positive look and approach to understand the requirements and work a mutual way with the custom administrative staff with a warm welcome given. Their positive look and approach to understand the requirements and work a mutual way with the customer was awesome. Excellent team from Patrick, Nelson, Ed, George, Stalin, Noah and others too involved. The entire process took me approx 3 hours max including test drive etc. highly recommended for a great team they have. Three cheers to Kia Of Wesley Chapel team !!! 👍 More

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Both Israel and Ed were professional, courteous, and respectful. They explained everything to myself and my wife that we needed to know about the car, the dealership, and most importantly the pricing of respectful. They explained everything to myself and my wife that we needed to know about the car, the dealership, and most importantly the pricing of the car we were to purchase. There were no pressure or problems during any of our conversations. The price we agreed to was more than fair. More

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Fantastic experience, excellent customer service, extremely knowledgeable, and no pressure. Highly recommend Kia of Wesley Chappel! extremely knowledgeable, and no pressure. Highly recommend Kia of Wesley Chappel! More

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I just wanted to say I had an excellent experience with this dealership and salesman Ed Sandoval. He did a great job assisting me and answering all of my questions. In the end, I drove out with an excellen this dealership and salesman Ed Sandoval. He did a great job assisting me and answering all of my questions. In the end, I drove out with an excellent new vehicle that I absolutely love. The team at Kia of Wesley Chapel is great and made the buying experience a good one. I would highly recommend them for your new purchase needs. More

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By far the most pleasant and professional experience I have had purchasing an automobile or for that matter anything in recent memory. Of course, the dealership has responsibility for setting the stage an have had purchasing an automobile or for that matter anything in recent memory. Of course, the dealership has responsibility for setting the stage and hiring the right people. I’m here to shout out that my personal professional, Eduardo Sandoval, went over the top to make every single contact I had with him enlightening and enjoyable. Being the engineer that I am; in the runup to me placing an order for my 2022 Telluride, I had analysis paralysis. Ed was exceedingly patient with my every question and every request for an updated quote. When I finally pulled the trigger and ordered the car, Ed clearly explained what I should expect and should not expect given the lead-time for this excellent machine. I would be waiting 8-12 weeks after my order. Two days after I made my deposit, I got an call from Ed that and order had been transmitted to the West Point factory. Two weeks later I was contacted by Ed to let me know that I could expect the delivery within six weeks. Another two weeks and Ed contacted me again saying I could expect delivery around April 4. A week before delivery Ed sent me a copy of the window sticker with VIN so I could get a jump on insuring my new car. All of this professionalism came from a man I had not even met in person until April 4th, the day I came to KIA of Wesley Chapel to pick up my new car. Ed greeted me and introduced me to Scott, Noah and John, the team that would help my wife and I get up to speed on this awesome MACHINE. Primarily Ed but also the team spent more than 3 hours introducing us to many of the capabilities and features associated with the car that Consumer Reports gave its highest Overall Score, “97”. The next highest Overall Score is around “90”. Look it up! We have had the car a month now. Still in awe and still learning more each day about the car’s capabilities. The electronics are incredible and as a “geek” I recognize as some of the most intuitive I have had the pleasure of working with. Yes, even after the sale I continued to hear from my personal professional, Eduardo, to make certain we continue to be happy with our new baby and to answer all our questions. It took me a little while to put together that it is not a mistake that an excellent sales person, an excellent dealer and an excellent car all found themselves in Wesley Chapel Florida. More

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Amazing dealer and awesome workers. The dealer has an amazing and welcoming environment, and Nelson was really courteous and professional. Ed helped us out setting up the UVO link and explaining a couple amazing and welcoming environment, and Nelson was really courteous and professional. Ed helped us out setting up the UVO link and explaining a couple other thing about the car, too. It was a true pleasure, and I couldn’t have asked for more from Kia of Wesley Chapel or Nelson because they went above and beyond to make sure I had the best experience buying my first car. More

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Ed Sandoval was awesome! He has great customer service skills and very knowledgeable. He made sure that I understood and knew how to work every feature in my 2022 Kia K-5 GT. I highly recommend him to al skills and very knowledgeable. He made sure that I understood and knew how to work every feature in my 2022 Kia K-5 GT. I highly recommend him to all my family and friends. Thank you Ed for making everything go smoothly. Also Shawn Visconte, Chris Stineman and Terry Hogan for Great Customer Service and helping me get into my new car. More

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My wife and I just purchased our second Kia in less than a year from Kia of Wesley Chapel. We had a great experience once again working with Ed our Salesperson and Shawn the GM. They made us a great offer a year from Kia of Wesley Chapel. We had a great experience once again working with Ed our Salesperson and Shawn the GM. They made us a great offer for our trade in and the purchase process was very quick. Ed goes the extra mile to make sure you are more than satisfied with everything. More

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