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Eddie Brady
Eddie Brady at Diamond Chevrolet of San Bernardino
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Eddie Brady | Page 2

Service Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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4.1
22 Reviews
4.1

22 Reviews

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22 Reviews of Eddie Brady

May 12, 2024

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Employee Rating

I would put zero stars if I could. Worst dealership ever. You go to fix one thing and then a problem happens literally right after looks like they purposely brake something to fix some More

by Daniel.Rubino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Cooke

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May 15, 2024

Diamond Chevrolet of San Bernardino responded

Daniel, we strive for excellence in our service and customer satisfaction is our top priority. We would like to understand your concerns better and address them promptly. Please reach out to me so we can work towards a resolution. Thank you for sharing your feedback with us. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 11, 2024

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Employee Rating

Excellent communication, They do everything fast and good, my truck got ready in two days More

by Navarrotheopps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Trish Wilson , Martin Ramos

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May 14, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for choosing Diamond Chevrolet of San Bernardino! I appreciate your feedback and I am thrilled to hear that you had an excellent experience with our service team. We pride ourselves on efficient and high-quality service. I look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 10, 2024

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I would buy from them again. Very fast and friendly. Good selection and quick financial g More

by slvser02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Karl Bomar, Elizabeth Ornelas, Duc Nguyen, Trish Wilson , Martin Ramos

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May 13, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words and fantastic 5-star review! I'm thrilled to hear about your positive experience at Diamond Chevrolet of San Bernardino. I'm delighted that you found our team to be fast, friendly, with a good selection, and efficient financial services. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 06, 2024

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Eddie in the service dept took care of me and delivered on time , great job More

by MEIERTOBY
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Recommend Dealer
Yes
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May 08, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for this great review! I'm happy to hear that Eddie took care of you! He is a great asset and I appreciate all that he does. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 05, 2024

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Employee Rating

Very disorganized in the service department. Can't even keep you updated on your vehicle. More

by LUnhappyeon2kali
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 08, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate your feedback and I am concerned about your recent service experience. Please reach out to me so we can discuss your experience in more detail. I look forward to hearing from you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 02, 2024

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Employee Rating

Great atmosphere and great service courtesy people everything is ready on the time they say More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Trish Wilson , Martin Ramos

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May 03, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for the kind words, David. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Diamond Chevrolet of San Bernardino, we value our customers and we look forward to seeing you down the road. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

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The oil change was ok but my wife’s after market tire diamond caps were lost and never recovered. I called the service advisor but never got a response and never got compensation. More

by pedro.payan
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 04, 2024

Diamond Chevrolet of San Bernardino responded

I value hearing about your experience at our dealership. I take customer care very seriously at Diamond Chevrolet of San Bernardino and I assure you that I am truly dedicated to rectifying this situation. I would greatly appreciate it if you would reach out to me at your earliest convenience so that we can discuss the situation in detail. I hope to hear from you soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

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Employee Rating

The service and sale of my 2024 truck was excellent. David in internet sales was a great help as well as his sales manager ( sorry I forgot his name Jason Maybe). I hope that the two free oil changes (a More

by neune1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karl Bomar, David De La Mancha, Sean Henderson, Duc Nguyen

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May 03, 2024

Diamond Chevrolet of San Bernardino responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 29, 2024

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Always available, great service and prices. Friendly staff. Great mechanics. Thankyou very much for everything More

by 99NEVERMIND
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 02, 2024

Diamond Chevrolet of San Bernardino responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

April 28, 2024

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Employee Rating

I have been coming to this dealership since it was Crest Chevrolet. I have always received excellent customer service!! 😀 More

by TONYADRAY
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 01, 2024

Diamond Chevrolet of San Bernardino responded

I am delighted to hear that you had a positive experience with us. I strive to provide the best customer service possible and I am glad that we could meet your expectations. Thank you for your kind words! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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