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Eddie Brady
Eddie Brady at Diamond Chevrolet of San Bernardino
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Eddie Brady

Service Advisor

Diamond Chevrolet of San Bernardino

909 W 21st Street
San Bernardino, CA 92405

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3.7
14 Reviews
3.7

14 Reviews

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14 Reviews of Eddie Brady

May 18, 2024

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Employee Rating

I paid for a brake change and when I pick up my truck it keeps making noise on the brakes More

by DIAMOND5
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 16, 2024

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Gave me bad service did not fix my problem? I thought there were professionals , eventually they were not. More

by JT67TREVINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Cooke, Martin Ramos, Trish Wilson

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May 18, 2024

Diamond Chevrolet of San Bernardino responded

We are disappointed to hear about your experience at Diamond Chevrolet of San Bernardino. We take all feedback seriously and would like to learn more about your specific situation. Please reach out to me at your earliest convenience so we can discuss your concerns and work towards a resolution. Thank you for bringing this to my attention. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 12, 2024

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I would put zero stars if I could. Worst dealership ever. You go to fix one thing and then a problem happens literally right after looks like they purposely brake something to fix some More

by Daniel.Rubino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Cooke

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May 15, 2024

Diamond Chevrolet of San Bernardino responded

Daniel, we strive for excellence in our service and customer satisfaction is our top priority. We would like to understand your concerns better and address them promptly. Please reach out to me so we can work towards a resolution. Thank you for sharing your feedback with us. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 11, 2024

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Excellent communication, They do everything fast and good, my truck got ready in two days More

by Navarrotheopps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Martin Ramos, Trish Wilson

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May 14, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for choosing Diamond Chevrolet of San Bernardino! I appreciate your feedback and I am thrilled to hear that you had an excellent experience with our service team. We pride ourselves on efficient and high-quality service. I look forward to serving you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 10, 2024

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I would buy from them again. Very fast and friendly. Good selection and quick financial g More

by slvser02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Karl Bomar, Elizabeth Ornelas, Duc Nguyen, Martin Ramos, Trish Wilson

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May 13, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for your kind words and fantastic 5-star review! I'm thrilled to hear about your positive experience at Diamond Chevrolet of San Bernardino. I'm delighted that you found our team to be fast, friendly, with a good selection, and efficient financial services. I look forward to assisting you again in the future! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 06, 2024

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Eddie in the service dept took care of me and delivered on time , great job More

by MEIERTOBY
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Workmanship
Service Time
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Recommend Dealer
Yes
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May 08, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for this great review! I'm happy to hear that Eddie took care of you! He is a great asset and I appreciate all that he does. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 05, 2024

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Employee Rating

Very disorganized in the service department. Can't even keep you updated on your vehicle. More

by LUnhappyeon2kali
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 08, 2024

Diamond Chevrolet of San Bernardino responded

I appreciate your feedback and I am concerned about your recent service experience. Please reach out to me so we can discuss your experience in more detail. I look forward to hearing from you. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 02, 2024

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Employee Rating

Great atmosphere and great service courtesy people everything is ready on the time they say More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Cooke, Martin Ramos, Trish Wilson

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May 03, 2024

Diamond Chevrolet of San Bernardino responded

Thank you for the kind words, David. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Diamond Chevrolet of San Bernardino, we value our customers and we look forward to seeing you down the road. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

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Employee Rating

The oil change was ok but my wife’s after market tire diamond caps were lost and never recovered. I called the service advisor but never got a response and never got compensation. More

by pedro.payan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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May 04, 2024

Diamond Chevrolet of San Bernardino responded

I value hearing about your experience at our dealership. I take customer care very seriously at Diamond Chevrolet of San Bernardino and I assure you that I am truly dedicated to rectifying this situation. I would greatly appreciate it if you would reach out to me at your earliest convenience so that we can discuss the situation in detail. I hope to hear from you soon. Best, Bobby Ward bward@daliaauto.com (909) 883-8833

May 01, 2024

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Employee Rating

The service and sale of my 2024 truck was excellent. David in internet sales was a great help as well as his sales manager ( sorry I forgot his name Jason Maybe). I hope that the two free oil changes (a More

by neune1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Karl Bomar, David De La Mancha, Sean Henderson, Duc Nguyen

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May 03, 2024

Diamond Chevrolet of San Bernardino responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Bobby Ward bward@daliaauto.com (909) 883-8833

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