Eddie Cox | Page 6

Beware of buying used cars from these guys. Purchased a used suburban and the transmission failed within two months of purchase. Understanding there was no warranty, I only expected them to at least repair used suburban and the transmission failed within two months of purchase. Understanding there was no warranty, I only expected them to at least repair th the vehicle at a competitive price. They quoted the replacement at almost $5000 and then pretended to “work the price down” to $4200 which is sill $1200 more than most other transmission shops. I’m already out about $450 having it towed from the town in which it left us stranded. It seems they are glad to make the sell but not good at customer support once they have your money. More

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Best service, customer service & overall dealership ever! No issues with anything the employees, everything went as smooth as possible as it always does at Norman Frede Chevy! No issues with anything the employees, everything went as smooth as possible as it always does at Norman Frede Chevy! More

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Life Long Customer Gregg McAlpine and Eddie Cox are the best. Eddie and I have know each other for several years now and Gregg makes you feel like you've know him foreve Gregg McAlpine and Eddie Cox are the best. Eddie and I have know each other for several years now and Gregg makes you feel like you've know him forever. Not once did I ever get the feeling of being high pressured into making a decision. Everyone at the dealership always goes above and beyond to help you in anyway they can and a great customer experience is what’s it’s all about. It’s the difference between a one time sale and a life long customer. A big part of our decision to come back to Norman Freede Chevrolet is their outstanding service department. The service department can make it or break it if there's no service after the sale. More

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Amazing customer service This place has the most amazing customer service! They go above and beyond for all prospects and customers! I got a great deal on my car and did my re This place has the most amazing customer service! They go above and beyond for all prospects and customers! I got a great deal on my car and did my research on my phone while I was there to make sure of it lol. The people that I dealt with were all very nice and helpful! Everyone I know & everyone they know has gotten their cars from here. Everyone who buys their cars here become loyal & faithful customers! More

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