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Allan Reinartz
Allan Reinartz at Norman Frede Chevrolet Co.
Refer Me

Allan Reinartz

Service Consultant

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

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5.0
28 Reviews
5.0

28 Reviews

Write a Review

28 Reviews of Allan Reinartz

February 20, 2024

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Employee Rating

The service department always takes time to listen to my issue w my vehicle and does their best to resolve it. They are always professional and reasonably priced. More

by chentamu95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox, Trever Craigie

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Feb 22, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

February 14, 2024

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Employee Rating

Easy to schedule, prompt on appointment time, friendly and courteous, quality care and attention. Have done business with them for years and hopefully years to come. More

by terry.mcelroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie, Chaise Merritt, Jacob Hudson, Paula Godail

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Feb 16, 2024

Norman Frede Chevrolet Co. responded

Terry, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

January 26, 2024

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Employee Rating

Everyone at Norman Frede Chevrolet has always provided me excellent service for over 20 years. I would not go anywhere else. More

by Jasksal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jan 29, 2024

Norman Frede Chevrolet Co. responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. Sincerely, The Norman Frede Chevrolet Team

January 12, 2024

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Employee Rating

I really appreciate your help! ! Your team is the best ever thank you so much More

by LoR3na68!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox, Trever Craigie, Chaise Merritt, Jacob Hudson, Paula Godail, Alejandro Ayala , Kevin Martinez

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Jan 15, 2024

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

December 29, 2023

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Employee Rating

Wonderful people in every department working to make sure your needs are taken care of More

by Stormy7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox, Trever Craigie

Helpful
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Dec 30, 2023

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

December 22, 2023

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Employee Rating

This is a great dealership to have your vehicle services performed at. Great customer service team. More

by Charles B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox, Trever Craigie, Chaise Merritt, Jacob Hudson, Katherine Garcia, Paula Godail, Alejandro Ayala , David Lopez

Helpful
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Dec 23, 2023

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Charles. Sincerely, The Norman Frede Chevrolet Team

December 20, 2023

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Employee Rating

Thank you for the great service Trever and thank you for being Great Dealership in sales and service the whole staff was friendly and professional thank you !!!! More

by Lmgordon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox, Trever Craigie, Chaise Merritt, Kyle Booth, Jacob Hudson, Katherine Garcia, Paula Godail, Alejandro Ayala , David Lopez

Helpful
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Dec 21, 2023

Norman Frede Chevrolet Co. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Norman Frede Chevrolet Team

December 14, 2023

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Employee Rating

First time using their service dept and was beyond my expectations. Eddie Cox has put together a great service dept. More

by te001wkc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie Cox , David Lopez

Helpful
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Dec 15, 2023

Norman Frede Chevrolet Co. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, The Norman Frede Chevrolet Team

December 05, 2023

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Employee Rating

Everyone's very helpful along arriving and leaving very nice also they waited while I got my things and held the door for us More

by Mary Rivera
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Smiley Quintanilla, Trever Craigie, Melissa Retana, Jason Castillo, Alejandro Ayala , David Lopez

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Dec 06, 2023

Norman Frede Chevrolet Co. responded

Your compliments and kind words mean so much to us and our team, Mary! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

December 01, 2023

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Employee Rating

Professional, good pricing,helpful,courteous. told salesman what I was looking for, he found the vehicle that I was looking for and notified me... deal done! More

by cwpeckham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brett Barr, Joan McKinney, Amy Bowlin, Trever Craigie

Helpful
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Dec 01, 2023

Norman Frede Chevrolet Co. responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, The Norman Frede Chevrolet Team

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