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Eddie Cox
Eddie Cox at Norman Frede Chevrolet Co.

Eddie Cox

Fixed Ops Director

Norman Frede Chevrolet Co.

16801 Feather Craft Ln
Houston, TX 77058

5.0
54 Reviews
5.0

54 Reviews

Write a Review

54 Reviews of Eddie Cox

March 17, 2024

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Employee Rating

I had an excellent experience! My salesperson was very knowledgeable and answered any questions I had. I look forward to telling others about my great buying experience! More

by wbriones95
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chance Merritt, Lenny Gordon, Kyle Scheck, Chaise Merritt, Tonia Allen

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Mar 20, 2024

Norman Frede Chevrolet Co. responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

February 24, 2024

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Your diesel tech is best in the area . Never have any issues. Also is super sexy. More

by Autumndenny
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie

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Feb 27, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Norman Frede Chevrolet Team

February 20, 2024

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The service department always takes time to listen to my issue w my vehicle and does their best to resolve it. They are always professional and reasonably priced. More

by chentamu95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Trever Craigie

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Feb 22, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Norman Frede Chevrolet Team

February 19, 2024

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Very quick service and Jacob was very professional and kept me informed of what was going on and what was needed. Great job by all. More

by Fireman.ricky63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Hudson

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Feb 22, 2024

Norman Frede Chevrolet Co. responded

Thanks for the kudos, Ricky. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Norman Frede Chevrolet Team

February 16, 2024

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Great job. The service was amazing and customer service personnel was get great. Will use them again. More

by Jerryanddebbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Charlton Cotton, Trever Craigie, Noey Aleman, Kyle Booth, Paula Godail, Alejandro Ayala

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Feb 16, 2024

Norman Frede Chevrolet Co. responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Norman Frede Chevrolet Team

February 14, 2024

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Very nice people in the body shop office. Workmanship is excellent. Very pleased with the whole experience. More

by DGRAYBILL
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Phil Rivera, Noey Aleman, Katherine Garcia

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Feb 16, 2024

Norman Frede Chevrolet Co. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Norman Frede Chevrolet Team

January 30, 2024

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Trever and Eddie did a great job as usual. The service was excellent and fast turnaround. More

by gblackledge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Trever Craigie

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Feb 01, 2024

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Trever and Eddie were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Norman Frede Chevrolet Team

January 12, 2024

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I really appreciate your help! ! Your team is the best ever thank you so much More

by LoR3na68!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Trever Craigie, Chaise Merritt, Jacob Hudson, Paula Godail, Alejandro Ayala , Kevin Martinez

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Jan 15, 2024

Norman Frede Chevrolet Co. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

December 29, 2023

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Wonderful people in every department working to make sure your needs are taken care of More

by Stormy7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Reinartz, Trever Craigie

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Dec 30, 2023

Norman Frede Chevrolet Co. responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

December 26, 2023

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Very good Eddie always takes good care of me and I trust my car or truck with them More

by Paveit1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2023

Norman Frede Chevrolet Co. responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, The Norman Frede Chevrolet Team

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