He was very pleasant and polite and he communicated with
me with the time frame of my car
me with the time frame of my car
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by GWANDREAALLEN
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Town Center Nissan responded
Thank you for the kind words about your experience at Town Center Nissan! We’re glad to hear Eddie Davis provided pleasant, polite service and kept you informed throughout your visit. Communication and customer care are very important to our team, and we appreciate you taking the time to recognize Eddie’s efforts. We look forward to assisting you again in the future!
I've been coming to Nissan for years and I'm very pleased
with your service. You're the only dealer who works on my car.
with your service. You're the only dealer who works on my car.
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by ILOVELIFE7300
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Town Center Nissan responded
Thank you for your loyalty to Town Center Nissan over the years! We truly appreciate your trust and are honored to be the only dealership you choose to service your vehicle. Hearing that you’ve been consistently pleased with our service means a lot to our team. We look forward to continuing to take great care of you and your vehicle for many more years to come!
I recently experienced an unfortunate event of damage to
my car after an appointment at Discount Tire.
When asked by the claims adjuster where I wanted my car diagnosed, I chose Town Center Nissan.
Edd
my car after an appointment at Discount Tire.
When asked by the claims adjuster where I wanted my car diagnosed, I chose Town Center Nissan.
Eddie Davis greeted me in person, listened to the issue, and dedicated an extreme amount of time patiently and professionally taking care of every detail. He arranged to have my car towed. He took my many phone calls, and nervous in-person visits. He answered the insurance adjusters phone calls and organized all of the documentation needed for the claim. He reassured me and helped me when I needed answers about how things were progressing.
With Eddie’s patient and professional support, Discount Tire took full responsibility for damaging my car. It gives me great peace of mind knowing I have a place I can bring my car where I feel safe and supported at all times.
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by KTPARKER2
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Town Center Nissan responded
Thank you so much for taking the time to share your experience with Town Center Nissan. We’re truly sorry you had to go through such a stressful situation, but we’re very glad Eddie Davis was there to support you every step of the way.
Providing compassionate, professional care during challenging circumstances is exactly the type of experience we strive to deliver. We’re proud to hear Eddie took the time to assist with the towing arrangements, communication, documentation, and insurance process while keeping you informed and reassured throughout everything. Your kind words about feeling safe and supported mean a great deal to our team.
We sincerely appreciate your trust in Town Center Nissan and look forward to continuing to be there for you whenever you need us.
I have only had good experiences with the service
department. They get me and my car in and out quickly, and they do not try to push unnecessary services upon me.
department. They get me and my car in and out quickly, and they do not try to push unnecessary services upon me.
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by GENNIER513
Verified Customer
Verified Customer
Service Price Transparency
May 27, 2026 -
Town Center Nissan responded
Thank you for your continued trust in the service team at Town Center Nissan! We’re happy to hear you’ve consistently had positive experiences with our department. Providing efficient service while being honest and transparent about your vehicle’s needs is very important to us. We truly appreciate your feedback and look forward to taking care of you and your car for many more visits to come!
Friendly staff everything's clean.
visit was for oil change and recall. I wasn't notified that the machine used for recall wasn't working. I did get the oil change but now I have to d
visit was for oil change and recall. I wasn't notified that the machine used for recall wasn't working. I did get the oil change but now I have to drive back there for recall.
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by theron1945
Verified Customer
Verified Customer
May 20, 2026 -
Town Center Nissan responded
Thank you for sharing your experience with Town Center Nissan. We’re glad to hear you found our staff friendly and the dealership clean during your visit. We also appreciate your feedback regarding the recall service. We understand how frustrating it is to make an additional trip when expectations were not clearly communicated ahead of time. Your comments help us improve our communication and service process moving forward. Thank you again for your patience, and we look forward to getting everything completed for you on your next visit.
Long time customer at this location.
Eddie is always cordial and communicates with the status of services.
Eddie is always cordial and communicates with the status of services.
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by meblack50
Verified Customer
Verified Customer
Service Price Transparency
May 20, 2026 -
Town Center Nissan responded
Thank you for being a loyal customer of Town Center Nissan! We truly appreciate your continued trust in our team. It’s great to hear Eddie consistently provides cordial service and keeps you updated throughout your visit. We’ll be sure to pass along your kind words to him. Thank you again for your support, and we look forward to seeing you next time!
Car is not fixed.
More money must be forked out. The company continuously calls about me getting into more debt but no help on my end beside me working to fork money.
More money must be forked out. The company continuously calls about me getting into more debt but no help on my end beside me working to fork money. I will not doing anything else with Nissan. I am very aware of what they tried to fix but that much was understood in repairs through my own findings. 1200 and I still can’t drive my car!!!! I can go on and on but this is the mic drop at this point. #Fedup.
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by JESSICAMILES947
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Town Center Nissan responded
We’re very sorry to hear about your experience and understand how frustrating this situation has been for you. We know how important it is to have a reliable vehicle, and we regret that you’re still dealing with ongoing issues after your recent visit. Our goal is always to provide clear communication and effective repairs, and it’s disappointing to hear we did not meet your expectations. Please reach out to our management team directly at Town Center Nissan so we can review your concerns further and see if there is anything we can do to help. We truly appreciate your feedback and the opportunity to improve.
Great service and reasonable prices, always friendly
while keeping you informed, great free coffee and snacks in the waiting room.
while keeping you informed, great free coffee and snacks in the waiting room.
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by BRWISAACS
Verified Customer
Verified Customer
Service Price Transparency
May 12, 2026 -
Town Center Nissan responded
Thank you for the wonderful review! We’re so glad to hear you enjoyed the great service, reasonable pricing, and friendly communication from our team. Keeping our customers informed and comfortable during their visit is important to us, and we’re happy you appreciated the complimentary coffee and snacks in the waiting area as well. We truly appreciate your support and look forward to seeing you again next time!
Great service.
Eddie was courteous and knowledgeable. Car was washed as a courtesy. Thanks for great service
Eddie was courteous and knowledgeable. Car was washed as a courtesy. Thanks for great service
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by Tomiabrantley
Verified Customer
Verified Customer
May 11, 2026 -
Town Center Nissan responded
Thank you for the wonderful feedback! We’re so glad to hear you had a great service experience with us. Eddie will truly appreciate your kind words about his courteous and knowledgeable service. We’re also happy you enjoyed the complimentary car wash! Thank you again for choosing us, and we look forward to serving you again in the future.
I normally have a good experience here.
This time was the worst. I had an appt at 8:15 on Monday for my car to be looked at. I had made the appt the prior Thur due to a sound it was making
This time was the worst. I had an appt at 8:15 on Monday for my car to be looked at. I had made the appt the prior Thur due to a sound it was making when turning. At 1:15 I called because I had not heard from anyone and did not know what they found. They told me the tech was at lunch and would call me back when he returned. At 4:00 I still had not received a call. I called numerous times and no one would pick up. Finally around 5pm I got a text they could not get to my car and would need to look at in the morning. I needed my car for an appt the following morning. Thankfully I was able to borrow a neighbors car but this was unacceptable that I made an appt to have my car looked on Monday and they never got to it. Finally around noon on Tues I got a text with a quote. Never did receive a phone call. Only a text but not sure who they were coming from. I went back and forth on text to discover they had to order a part to fix my car. So it stayed another day. I was finally able to get my car on Wed night. After spending over $900 it was not even washed which typically it was. The person checking me out made me wait until she finished counting her drawer before I could be helped while 4-5 other people stood around talking. I am not sure what is going on lately but this was an awful experience and considering the amount of money I have spent it makes me consider just getting a new car elsewhere so I don't need to have this serviced here any longer.
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by LEAH.HUMMEL
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
Town Center Nissan responded
Thank you for taking the time to share your experience with us. While we truly appreciate your continued loyalty and are glad you have normally had good experiences here, we are very sorry this visit fell far short of the level of service you should expect from our team.
We sincerely apologize for the lack of communication, the delays surrounding your appointment, and the frustration caused by not receiving timely updates regarding your vehicle. We understand how inconvenient it was to be without your car longer than expected, especially after scheduling your appointment in advance and needing transportation for another commitment.
We are also disappointed to hear about your checkout experience and that your vehicle was not returned in the condition you have come to expect from us. That is not the level of attention or customer care we aim to provide.
Your feedback has been shared with our management team so we can address these concerns internally and improve both our communication and service process moving forward. We value your business and the trust you have placed in us over the years, and we would appreciate the opportunity to regain your confidence.
Please feel free to reach out to us directly so we can discuss your experience further
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