Eddie Garcia | Page 57

"Service B" more affordable My husband and I both drive Mercedes. We have primarily been using the dealership closest to our home for years for our automotive needs. My husband My husband and I both drive Mercedes. We have primarily been using the dealership closest to our home for years for our automotive needs. My husband ran across a coupon on the web for "Service B" at Autohaus. However even the base price of the service was significantly less than what we have been accustomed to paying. He took his car there a few weeks ago and was pleased with the reduced cost and overall experience. This week I took my C300 in for the same work. Autohaus also noticed a brand new recall and took care of that (steering rack issue) while my car was there. We are shocked by the price difference of several hundred dollars. Well worth the extra commute for us. Melinda B. More

by MELINDA5 Verified Customer Verified Customer

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.Eddie Garcia is the best! Outstanding response to serious situation which needed expedient service. Problem diagnosed and parts ordered expeditiously. Service completed as so Outstanding response to serious situation which needed expedient service. Problem diagnosed and parts ordered expeditiously. Service completed as soon as parts were available. I'm pleased. More

by ERVG Verified Customer Verified Customer

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Excellence is routine in the service dept at Autohaus. From the moment you pull into the service area, till you pull out, you are met with people who really care about your driving experience. Their enthus From the moment you pull into the service area, till you pull out, you are met with people who really care about your driving experience. Their enthusiasm is met with the highest levels of technical expertise. Simply put, they are the very best! More

by FRED.NOVY Verified Customer Verified Customer

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The service team is the best Love the service team! Ed Garcia is the best (and the reason we have bought 3 Mercedes from you). Everybody is super friendly, they explain everyt Love the service team! Ed Garcia is the best (and the reason we have bought 3 Mercedes from you). Everybody is super friendly, they explain everything that they are doing to the car and always do their best to get me in and out as quickly as possible. More

by JU Verified Customer Verified Customer

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got tires done and fixed flat I had problems with my tire which was flat. Eddie did a great job working with me to get it done with limited amount of time for me. I had problems with my tire which was flat. Eddie did a great job working with me to get it done with limited amount of time for me. More

by ROBERT.BIGGART Verified Customer Verified Customer

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Terrific service! The gentleman (sorry forgot name) who jump started my car battery twice was super nice and prompt. Ed Garcia who has always been there when I need h The gentleman (sorry forgot name) who jump started my car battery twice was super nice and prompt. Ed Garcia who has always been there when I need him, made sure I got in for an assessment right away to see what the problem was so I could get going again. So far all seems ok and I appreciate their prompt and friendly service. More

by VALERIE8 Verified Customer Verified Customer

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Great, efficient service My experience with the service department at Autohaus is very positive- people are always nice and service is great and the ease of making appointment My experience with the service department at Autohaus is very positive- people are always nice and service is great and the ease of making appointment and drop off is very efficient. More

by MAHONEY197 Verified Customer Verified Customer

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Leaks in the hatch I washed my car in another car wash and realized that the leak was even greater than the “fix” earlier, which means that no one fixed it. We lost tim I washed my car in another car wash and realized that the leak was even greater than the “fix” earlier, which means that no one fixed it. We lost time, and besides fixing my car, they damaged it even more, the leak is so strong that I can’t drive on rainy days. More

by LADYWEST Verified Customer Verified Customer

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New tires installation Jim was my service tech and constantly updated me on progress (or delays). Due to being somewhat overbooked and a short lunch break, my service took l Jim was my service tech and constantly updated me on progress (or delays). Due to being somewhat overbooked and a short lunch break, my service took longer than expected. Jim graciously offered to reduce the total cost by crediting for the labor component. I found this most appreciated and fair. More

by Andy Verified Customer Verified Customer

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Service advisor Eddie García was great to work with. Got in on time, friendly and answered all questions. I’m not affiliated with dealership. Was able to get recall a Eddie García was great to work with. Got in on time, friendly and answered all questions. I’m not affiliated with dealership. Was able to get recall and service at same time. More

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