Eddie Garcia | Page 57

Eddie, my service guy is and was great Eddie, made sure that my appointment for a recall was painless...a loaner was available the car was ready earlier then expected and he could not have Eddie, made sure that my appointment for a recall was painless...a loaner was available the car was ready earlier then expected and he could not have been nicer!!!...frankly, if the rest of the agency was as considerate as he is, I would be a buyer of Mercedes, but my experience with the sales portion has been disappointing...since I purchased my 2012 GLK 350 from Autohaus, I have purchase five luxury cars, but known from Autohaus...Sy taxman More

by MRT Verified Customer Verified Customer

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Terrific service! Had issues with a dead battery. Eddie and I can't remember the name of the gentleman who came to my house to start the battery were very helpful and Had issues with a dead battery. Eddie and I can't remember the name of the gentleman who came to my house to start the battery were very helpful and courteous. It is a pleasure working with Ed Garcia. I appreciate that I can always reach him when I need him. More

by VALERIE8 Verified Customer Verified Customer

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Competent. Friendly. Efficient Professional Very professional...clean and friendly environment.....competent. I’ve been relying on Autohaus for years and will continue to do so. Additiona Very professional...clean and friendly environment.....competent. I’ve been relying on Autohaus for years and will continue to do so. Additionally I love your coffee machine. More

by kriens4 Verified Customer Verified Customer

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"Service B" more affordable My husband and I both drive Mercedes. We have primarily been using the dealership closest to our home for years for our automotive needs. My husband My husband and I both drive Mercedes. We have primarily been using the dealership closest to our home for years for our automotive needs. My husband ran across a coupon on the web for "Service B" at Autohaus. However even the base price of the service was significantly less than what we have been accustomed to paying. He took his car there a few weeks ago and was pleased with the reduced cost and overall experience. This week I took my C300 in for the same work. Autohaus also noticed a brand new recall and took care of that (steering rack issue) while my car was there. We are shocked by the price difference of several hundred dollars. Well worth the extra commute for us. Melinda B. More

by MELINDA5 Verified Customer Verified Customer

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.Eddie Garcia is the best! Outstanding response to serious situation which needed expedient service. Problem diagnosed and parts ordered expeditiously. Service completed as so Outstanding response to serious situation which needed expedient service. Problem diagnosed and parts ordered expeditiously. Service completed as soon as parts were available. I'm pleased. More

by ERVG Verified Customer Verified Customer

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Excellence is routine in the service dept at Autohaus. From the moment you pull into the service area, till you pull out, you are met with people who really care about your driving experience. Their enthus From the moment you pull into the service area, till you pull out, you are met with people who really care about your driving experience. Their enthusiasm is met with the highest levels of technical expertise. Simply put, they are the very best! More

by FRED.NOVY Verified Customer Verified Customer

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The service team is the best Love the service team! Ed Garcia is the best (and the reason we have bought 3 Mercedes from you). Everybody is super friendly, they explain everyt Love the service team! Ed Garcia is the best (and the reason we have bought 3 Mercedes from you). Everybody is super friendly, they explain everything that they are doing to the car and always do their best to get me in and out as quickly as possible. More

by JU Verified Customer Verified Customer

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got tires done and fixed flat I had problems with my tire which was flat. Eddie did a great job working with me to get it done with limited amount of time for me. I had problems with my tire which was flat. Eddie did a great job working with me to get it done with limited amount of time for me. More

by ROBERT.BIGGART Verified Customer Verified Customer

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Terrific service! The gentleman (sorry forgot name) who jump started my car battery twice was super nice and prompt. Ed Garcia who has always been there when I need h The gentleman (sorry forgot name) who jump started my car battery twice was super nice and prompt. Ed Garcia who has always been there when I need him, made sure I got in for an assessment right away to see what the problem was so I could get going again. So far all seems ok and I appreciate their prompt and friendly service. More

by VALERIE8 Verified Customer Verified Customer

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Great, efficient service My experience with the service department at Autohaus is very positive- people are always nice and service is great and the ease of making appointment My experience with the service department at Autohaus is very positive- people are always nice and service is great and the ease of making appointment and drop off is very efficient. More

by MAHONEY197 Verified Customer Verified Customer

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