Dealership Experience
22 yrs
Industry Experience
22 yrs
Languages Spoken
Spanish
676 Reviews
Write a Review676 Reviews of Eddie Garcia
December 30, 2019
Object in my tire I received great service from Ryan Mulhern. He is a professional and very effective and efficient. On my way back from a work event my back tire was I received great service from Ryan Mulhern. He is a professional and very effective and efficient. On my way back from a work event my back tire was low stopped in so they can fill the tire with air when we discovered there was a huge nail - looked like a huge nail from construction site that was in my tire. Ryan knew i was on a time constraint and quickly helped by getting me a loaner so that i could come back and pick up car later. He verified with the system and informed me i had coverage for my tires. He was quite helpful and i did appreciate his quick turnaround time for the services. I was able to pick up my vehicle right after work all on the same day. The service department is always polite and professional which i do appreciate. More
Other Employees Tagged: Cindi Link, Ryan Mulhern , Prem Parikh
December 28, 2019
More great service. Eddie Garcia has been my service manager for years and continues to be super in all respects. Eddie is extremely knowledgeable, personable and attenti Eddie Garcia has been my service manager for years and continues to be super in all respects. Eddie is extremely knowledgeable, personable and attentive to his customers. He’s the best. More
December 20, 2019
Took great care of me! The staff was very caring and went out of the way to accommodate me - getting me a loaner, keeping me appraised of their progress, arranging for a Lyf The staff was very caring and went out of the way to accommodate me - getting me a loaner, keeping me appraised of their progress, arranging for a Lyft. More
Other Employees Tagged: Cindi Link , Prem Parikh
December 12, 2019
3B service Was a busy Monday morning in the service department. Eddie & Cindi were nothing but polite, friendly & courteous doing their best to process each cus Was a busy Monday morning in the service department. Eddie & Cindi were nothing but polite, friendly & courteous doing their best to process each customer as efficiently as possible. What else can you ask for from your service department. Know it is greatly appreciated. More
Other Employees Tagged: Cindi Link
December 11, 2019
Great I deal with Eddie Garcia & Cindy both great, best service I have ever had. Always go out of there way to help. Mitch Skolnik MBS Identification I deal with Eddie Garcia & Cindy both great, best service I have ever had. Always go out of there way to help. Mitch Skolnik MBS Identification More
Other Employees Tagged: Cindi Link
December 07, 2019
I took my car to another dealership, Loeber Motors (where I purchased the car earlier this year!) and had a very poor service experience. I told a few people and they said go to Autohaus on Edens. My gosh, f I purchased the car earlier this year!) and had a very poor service experience. I told a few people and they said go to Autohaus on Edens. My gosh, from the minute I pulled in the service was stellar! Eddie was fantastic with communication and took care of items I had concerns about... items I didn’t know I needed fixed...and he fixed the issue the other dealership told me that they couldn’t because it was an aftermarket “add on”....that they included in the original “For Sale” listing they posted! Keep up the superior service that you deliver!!! Thank you. More
Other Employees Tagged: Cindi Link
November 25, 2019
Eddie, my service guy is and was great Eddie, made sure that my appointment for a recall was painless...a loaner was available the car was ready earlier then expected and he could not have Eddie, made sure that my appointment for a recall was painless...a loaner was available the car was ready earlier then expected and he could not have been nicer!!!...frankly, if the rest of the agency was as considerate as he is, I would be a buyer of Mercedes, but my experience with the sales portion has been disappointing...since I purchased my 2012 GLK 350 from Autohaus, I have purchase five luxury cars, but known from Autohaus...Sy taxman More
November 21, 2019
Terrific service! Had issues with a dead battery. Eddie and I can't remember the name of the gentleman who came to my house to start the battery were very helpful and Had issues with a dead battery. Eddie and I can't remember the name of the gentleman who came to my house to start the battery were very helpful and courteous. It is a pleasure working with Ed Garcia. I appreciate that I can always reach him when I need him. More
Other Employees Tagged: person who came to house to start battery
November 20, 2019
Competent. Friendly. Efficient Professional Very professional...clean and friendly environment.....competent. I’ve been relying on Autohaus for years and will continue to do so. Additiona Very professional...clean and friendly environment.....competent. I’ve been relying on Autohaus for years and will continue to do so. Additionally I love your coffee machine. More

