Dealership Experience
22 yrs
Industry Experience
22 yrs
Languages Spoken
Spanish
676 Reviews
Write a Review676 Reviews of Eddie Garcia
October 16, 2019
Great service and professionalism as always As a precaution I brought my car in for a quick check up after texting the service advisor. I was taken care of in a very friendly and professional wa As a precaution I brought my car in for a quick check up after texting the service advisor. I was taken care of in a very friendly and professional way. Very happy with this dealership. More
October 14, 2019
Great Service! Ed Garcia and the service team always take good care of our family and cars (3 that we bring in for service)! We appreciate the quality loaners so we Ed Garcia and the service team always take good care of our family and cars (3 that we bring in for service)! We appreciate the quality loaners so we can continue on our day while our cars are being serviced. We wouldn't go anywhere else! More
Other Employees Tagged: Cindi Link
October 10, 2019
Ed Garcia in service is a pleasure to deal with. Ed Garcia and the entire service team are a pleasure to deal with. They the main reason we continue to purchase our cars from Autohaus. Ed Garcia and the entire service team are a pleasure to deal with. They the main reason we continue to purchase our cars from Autohaus. More
Other Employees Tagged: Ricky Pena
October 07, 2019
Great service department I always appreciate the service that I receive when I visit AutoHaus. My only complaint is that I've commented that my brakes squeak. I know that th I always appreciate the service that I receive when I visit AutoHaus. My only complaint is that I've commented that my brakes squeak. I know that they've looked at them, but haven't found the problem. Half-way home from my last service, they were squeaking again. More
October 04, 2019
Wonderful Dealership! This is the 5th Mercedes we have purchased at this dealership. Everyone is Excellent. Phillip our sales associate was professional, knowledgeable, k This is the 5th Mercedes we have purchased at this dealership. Everyone is Excellent. Phillip our sales associate was professional, knowledgeable, kind and worked very hard to find the perfect auto for our needs. The service department is wonderful. Eddie takes care of us and he is always respectful, friendly and makes sure we are taken care of. More
Other Employees Tagged: Philip Gagerman, Mark Hoegler
October 04, 2019
Excellent! Eddie Garcia has always been an exceptional service rep for the customer as well as the dealership. It is because of him that I drive from the city to Eddie Garcia has always been an exceptional service rep for the customer as well as the dealership. It is because of him that I drive from the city to the suburbs to service my car. More
October 04, 2019
Not happy The problems with my car were absurd. I don’t know that anything was done with some of it. Some was corrected. Repairs were extremely expensive and sh The problems with my car were absurd. I don’t know that anything was done with some of it. Some was corrected. Repairs were extremely expensive and shouldn’t have broken. More
September 17, 2019
Ok-not as good as last time Everyone was polite and loaner was fine. Service took all day--8am-5:30pm which was not expected. Also, I have to come back as parts were not availabl Everyone was polite and loaner was fine. Service took all day--8am-5:30pm which was not expected. Also, I have to come back as parts were not available--that is disappointing. eddie was friendly but I should have been warned this was a whole day event--it was just routine maintenance More
September 17, 2019
Tires disappointed in response to tire issue. I have 45,000 miles on my Mercedes and I just had tire number 12 put on. Tires are faulty and service gave disappointed in response to tire issue. I have 45,000 miles on my Mercedes and I just had tire number 12 put on. Tires are faulty and service gave no help in verbalizing frustration. More
September 17, 2019
Great Always great It is pricey but very reliable Eddie Garcia was terrific Everyone very friendly and helpful The rental/ loaner was very nice Always great It is pricey but very reliable Eddie Garcia was terrific Everyone very friendly and helpful The rental/ loaner was very nice clean and perfect condition More
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