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Eddie Garcia
679 Reviews
Dealership Experience
22 yrs, 1 mo
Industry Experience
22 yrs, 1 mo
Languages Spoken
Spanish
679 Reviews
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679 Reviews of Eddie Garcia
October 30, 2019
Leaks in the hatch I washed my car in another car wash and realized that the leak was even greater than the “fix” earlier, which means that no one fixed it. We lost tim I washed my car in another car wash and realized that the leak was even greater than the “fix” earlier, which means that no one fixed it. We lost time, and besides fixing my car, they damaged it even more, the leak is so strong that I can’t drive on rainy days. More
by LADYWEST
Verified CustomerOther Employees Tagged: Ken Dunaway , Prem Parikh
October 24, 2019
New tires installation Jim was my service tech and constantly updated me on progress (or delays). Due to being somewhat overbooked and a short lunch break, my service took l Jim was my service tech and constantly updated me on progress (or delays). Due to being somewhat overbooked and a short lunch break, my service took longer than expected. Jim graciously offered to reduce the total cost by crediting for the labor component. I found this most appreciated and fair. More
by Andy
Other Employees Tagged: James Riley
October 23, 2019
Service advisor Eddie García was great to work with. Got in on time, friendly and answered all questions. I’m not affiliated with dealership. Was able to get recall a Eddie García was great to work with. Got in on time, friendly and answered all questions. I’m not affiliated with dealership. Was able to get recall and service at same time. More
by Sue
October 16, 2019
Great service and professionalism as always As a precaution I brought my car in for a quick check up after texting the service advisor. I was taken care of in a very friendly and professional wa As a precaution I brought my car in for a quick check up after texting the service advisor. I was taken care of in a very friendly and professional way. Very happy with this dealership. More
by TUANTRAN0
October 14, 2019
Great Service! Ed Garcia and the service team always take good care of our family and cars (3 that we bring in for service)! We appreciate the quality loaners so we Ed Garcia and the service team always take good care of our family and cars (3 that we bring in for service)! We appreciate the quality loaners so we can continue on our day while our cars are being serviced. We wouldn't go anywhere else! More
by NDUFFYHAUS
Other Employees Tagged: Cindi Link
October 10, 2019
Ed Garcia in service is a pleasure to deal with. Ed Garcia and the entire service team are a pleasure to deal with. They the main reason we continue to purchase our cars from Autohaus. Ed Garcia and the entire service team are a pleasure to deal with. They the main reason we continue to purchase our cars from Autohaus. More
by Alerner
Other Employees Tagged: Ricky Pena
October 07, 2019
Great service department I always appreciate the service that I receive when I visit AutoHaus. My only complaint is that I've commented that my brakes squeak. I know that th I always appreciate the service that I receive when I visit AutoHaus. My only complaint is that I've commented that my brakes squeak. I know that they've looked at them, but haven't found the problem. Half-way home from my last service, they were squeaking again. More
by DKURTIS9
October 04, 2019
Wonderful Dealership! This is the 5th Mercedes we have purchased at this dealership. Everyone is Excellent. Phillip our sales associate was professional, knowledgeable, k This is the 5th Mercedes we have purchased at this dealership. Everyone is Excellent. Phillip our sales associate was professional, knowledgeable, kind and worked very hard to find the perfect auto for our needs. The service department is wonderful. Eddie takes care of us and he is always respectful, friendly and makes sure we are taken care of. More
by JSNFIT
Other Employees Tagged: Philip Gagerman, Mark Hoegler
October 04, 2019
Excellent! Eddie Garcia has always been an exceptional service rep for the customer as well as the dealership. It is because of him that I drive from the city to Eddie Garcia has always been an exceptional service rep for the customer as well as the dealership. It is because of him that I drive from the city to the suburbs to service my car. More
by CSHCHICAGO
October 04, 2019
Not happy The problems with my car were absurd. I don’t know that anything was done with some of it. Some was corrected. Repairs were extremely expensive and sh The problems with my car were absurd. I don’t know that anything was done with some of it. Some was corrected. Repairs were extremely expensive and shouldn’t have broken. More
by PJGIL
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