Eddie Garcia
Eddie Garcia at Autohaus on Edens

Eddie Garcia | Page 67

Service Advisor

Autohaus on Edens

1600 Frontage Rd
Northbrook, IL 60062

Contact Me
4.9
679 Reviews

Dealership Experience

22 yrs, 1 mo

Industry Experience

22 yrs, 1 mo

Languages Spoken

Spanish Spanish

4.9

679 Reviews

Write a Review

679 Reviews of Eddie Garcia

November 10, 2018

Dealership Rating
Employee Rating

Autohaus on Edens Service Center Eddy Garcia and the team provide outstanding service!! They communicate very well and the quality of work is excellent. They also handle any issues More

by Gregory J Silich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2018

Autohaus on Edens responded

Hi Gregory, Thank you very much for taking the time to review our dealer! We are happy to hear that Ed is providing the experience that you deserve. Thank you for your business!

November 09, 2018

Dealership Rating
Employee Rating

Eddie Garcia is tops Eddie knows us and has our best interest in mind. He thinks ahead and ensures our car is operating at it's best. He is proactive which we appreciate. More

by THEBTS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Nov 12, 2018

Autohaus on Edens responded

Hello! We appreciate your 5-star review! We agree with you that Eddie is a pleasure to work with. Thank you for your business and we hope to see you soon!

November 09, 2018

Dealership Rating
Employee Rating

Excellent Eddie Garcia is a great, knowledgeable and courteous service advisor. He kept me adised of the work to be done and it was done to my satisfaction More

by PJM4840
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2018

Autohaus on Edens responded

Thank you very much for the great review. We are glad to see that Ed takes great care of you. We appreciate your business and hope to see you again soon.

November 07, 2018

Dealership Rating
Employee Rating

EXCELLENT AND PROFESSIONAL SERVICE TEAM Absolutely Love the Autohaus. The repairs are always done right the FIRST TIME and they ALWAYS accommodate my schedule. Also APPRECIATE getting a nice More

by KINGSABRYNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Dunaway , Julie Michel, Cindy

Nov 12, 2018

Autohaus on Edens responded

Thank you for sharing your experience! We are glad to see that Ken, Ed, and Julie have been taking great care of you! Thank you for your patronage and we hope to see you soon!

November 06, 2018

Dealership Rating
Employee Rating

Great service, very friendly and helful stuff. I was very satisfied with the service from the beginning till the end. I was able to schedule the appointment in just few minutes. I got my courtesy c More

by wkheatingandcooling
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 07, 2018

Autohaus on Edens responded

Thank you very much for letting us know what a great job Ed Garcia did for you! Thank you for your patronage and we hope to see you soon!

November 02, 2018

Dealership Rating
Employee Rating

Great relationship and fair Eddy is a strong people person and knows his business extremely well. This is key to the overall service and our relationship with the dealer. More

by TOMBRYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 05, 2018

Autohaus on Edens responded

Thank you for taking the time to review our dealer. We couldn't agree more! We appreciate your patronage. Take care and we hope to see you soon!

November 01, 2018

Dealership Rating
Employee Rating

Customer Service is the name of the game The service folks at Autohaus always go out of their way to insure the best possible customer experience. Loaners are always available, repairs are c More

by JCGREEN.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Lood , Philip Gagerman

Nov 05, 2018

Autohaus on Edens responded

Hello - We appreciate you taking the time to review our dealer. We are happy to see that our staff is taking great care of you and meeting your expectations! Thank you for your business!

November 01, 2018

Dealership Rating
Employee Rating

Perfect. Ed Garcia is an outstanding professional Everything is done right. Can’t imagine they could do more again Ed Garcia is on top of everything. Scheduling assessing the problem pricing keeping More

by PA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Paul Prince is great

Nov 02, 2018

Autohaus on Edens responded

Thank you for your review and feedback of your experience with Ed. He is an asset to the dealer and we are happy that you feel the same. Thank you for your business!

November 01, 2018

Dealership Rating
Employee Rating

Cery bad I was over charged and still have smelly air condition. Texted eddie garcia but he did not answer me also floormate was missing . I got a floormat th More

by SHOKOUH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Nov 05, 2018

Autohaus on Edens responded

Hello, We apologize for the lack of communication and ongoing air conditioning issue. Please feel free to contact our Client Experience Manager Kevin Crokin (847-664-8145) and he will have Ed Garcia reach out to you immediately. We look forward to hearing from you!

November 01, 2018

Dealership Rating
Employee Rating

Don’t understand but make it Gabriel. Viti I’ve been by Mercedes for the last 30 years I’ve always had good service with the dealerships especially this one Dealership Always good people More

by GABRIELV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Gioulos, Nicholas Maniatis

Nov 02, 2018

Autohaus on Edens responded

Hey Gabriel, We appreciate your 5-star review! We agree with you that Nick, Ed, and Nick are a pleasure to work with. Thank you for your business and we hope to see you soon!

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