Eddie Gomez | Page 12
Service Advisor
All American Chrysler Jeep Dodge Ram FIAT of San Angelo
4310 Sherwood Way
San Angelo, TX 76904
Dealership Experience
7 yrs, 11 mos
Industry Experience
22 yrs, 4 mos
Languages Spoken
Spanish
495 Reviews
Write a Review495 Reviews of Eddie Gomez
May 03, 2023
Service visits are always a failure and Dodge Ram fails at at standing behind products. at at standing behind products. More
Other Employees Tagged: Lexi Carter
May 02, 2023
Eddie has been great in helping me out through this insurance claim process. Promote him ASAP. insurance claim process. Promote him ASAP. More
Other Employees Tagged: Lexi Carter
April 29, 2023
Had a transmission fluid leaking out a vent. Service advisor called and wanted me show them the exact place it was leaking. This is a good thing and wish all dealerships would do this. Found th Service advisor called and wanted me show them the exact place it was leaking. This is a good thing and wish all dealerships would do this. Found the transmission was overfilled on the last service. They took responsibility and repaired the problem. Daniel was an excellent service advisor. Had the car for 7 days which is not great but manageable. This is a big improvement over the last time the car was here. My confidence has been raised. More
Other Employees Tagged: Lexi Carter
April 29, 2023
Scheduled service 3 weeks out. Parts out of stock and needed ordered, repair tech on another vehicle (told tech had to be specially re-assigned), repair took longer than estimated Parts out of stock and needed ordered, repair tech on another vehicle (told tech had to be specially re-assigned), repair took longer than estimated (waiting on ordered part), and the time to repair and its cost was greater than the estimate. Had to tell service manager 3 or 4 times what I wanted repaired and to ignore other findings. Manager seemed unable or unwilling to understand repair request and quoted for and attempted to schedule all repairs until the service ticket was flatly denied. Service manager seemed unsympathetic to customer’s needs (moving out of state within a few days). There wasn’t the promised loner car. More
Other Employees Tagged: Lexi Carter
April 28, 2023
Friendly people. Did an awesome job b on my yellowjacket challenger and I appreciate them Did an awesome job b on my yellowjacket challenger and I appreciate them More
Other Employees Tagged: Lexi Carter
April 27, 2023
Your service writers and sales staff are great. I just wish your mechanics would take their job as seriously and take pride in their work. I just wish your mechanics would take their job as seriously and take pride in their work. More
Other Employees Tagged: Aubrey Trufant, Coy Carney, Lexi Carter, Matt Dunnivant, Thurman Ragsdale, Billy Najera , Cody Clements and Chuck are also assets to All American Dealership!!!!
April 15, 2023
Customer service was friendly, informative, and very helpful. I let them know of the issue with my vehicle, they promptly took care of it and got me back out on the road. helpful. I let them know of the issue with my vehicle, they promptly took care of it and got me back out on the road. More
Other Employees Tagged: Lexi Carter, Robert Floyd, Matt Dunnivant, Randall Key , Amanda Ruiz