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Eddie Gomez
Eddie Gomez at All American Chrysler Jeep Dodge Ram FIAT of San Angelo
Refer Me

Eddie Gomez | Page 13

Service Advisor

All American Chrysler Jeep Dodge Ram FIAT of San Angelo

4310 Sherwood Way
San Angelo, TX 76904

Contact Me
4.5
495 Reviews

Dealership Experience

8 yrs

Industry Experience

22 yrs, 5 mos

Languages Spoken

Spanish Spanish

4.5

495 Reviews

Write a Review

495 Reviews of Eddie Gomez

April 07, 2023

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Employee Rating

Took one hour and 15 minutes for oil change and inspection. Then they put the wrong vin and I couldn’t get the tags I had to go back and get them to reinspect i order get it right More

by GYPSY22004
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 12, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at All American Chrysler Dodge Jeep RAM of San Angelo does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Dwayne Hiser - General Manager

April 05, 2023

Dealership Rating
Employee Rating

My salesman was great. Ashley in service is great. Good people that are committed. Thanks More

by Goat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexi Carter , David in sales. Ashley in service

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Apr 10, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Dwayne Hiser - General Manager

April 05, 2023

Dealership Rating
Employee Rating

The staff was professional and friendly. Would recommend this establishment looking to get service on their vehicles. More

by TRACIFASEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexi Carter

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Apr 10, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Dwayne Hiser - General Manager

April 04, 2023

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Employee Rating

Easy to deal with on repairs and give good close estimates on work to be done . Always very courteous More

by BRJAMES66
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Apr 07, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Dwayne Hiser - General Manager

April 04, 2023

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Employee Rating

I went in to take care of a couple of items on my vehicle and the service department helped resolve my issues. More

by DJ
Recommend Dealer
Yes
Helpful
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Apr 07, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

DJ, thank you for sharing this great feedback with us. I feel our service department is what makes our dealership special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Dwayne Hiser - General Manager

April 01, 2023

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Employee Rating

Got recalls done. Dropped off without a problem. Picked up with no waiting at all. More

by LOREN3484
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexi Carter , Alex Castaneda

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Apr 05, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Dwayne Hiser - General Manager

April 01, 2023

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Employee Rating

Eddie, as usual did I’d a fantastic job getting my 22 Jeep Rubicon back in excellent running order. I love my Jeep 4XE! More

by rpfeil
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Workmanship
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Recommend Dealer
Yes
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Apr 05, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Dwayne Hiser - General Manager

March 31, 2023

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Employee Rating

After calling beforehand - 'Of course we are able to fix Fiat Ducato vans, we're a Fiat dealer! '- we had our van trucked a 100 miles to this garage. After a few minutes, we were told that they could not ev More

by Poorshow
Workmanship
Service Communication
Recommend Dealer
No
Helpful
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Apr 05, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Dwayne Hiser - General Manager

March 31, 2023

Dealership Rating
Employee Rating

Great people. . Always friendly and courteous. Great service and fair prices. I’ve been trading here for many years. More

by KG5ZSH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lexi Carter , Alex Castaneda

Helpful
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Apr 05, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

Thank you! I can't tell you how much I appreciate your customer loyalty! Dwayne Hiser - General Manager

March 31, 2023

Dealership Rating
Employee Rating

My truck sat in the parking lot for two days with no repairs. Had to get a rental car. I asked for my truck because I wasn't paying for a rental car while they decided who was going to be assigned the More

by NOEMAIL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Helpful
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Apr 05, 2023

All American Chrysler Jeep Dodge Ram FIAT of San Angelo responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting us at your earliest convenience, we would like to further discuss what happened and do our best to address these issues. We look forward to speaking with you and regaining your trust in our business. Dwayne Hiser - General Manager

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