
Honda of Staten Island
Staten Island, NY
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735 Reviews of Honda of Staten Island
My last oil change at this dealership was disappointing. My advisor, Elaine, is not there, and Mr. Torres assisted me. I arrived at 10:55 a.m., and my appointment was scheduled for 11:15 a.m. The service wa My advisor, Elaine, is not there, and Mr. Torres assisted me. I arrived at 10:55 a.m., and my appointment was scheduled for 11:15 a.m. The service was completed at 1:55 p.m., and a few recommendations were made to change my cabin and air filter. I have no problem with that, except that I changed my cabin and air filter just one month ago. This indicates that the technician who performed the check did not do so correctly. Was it an error, or was it an intentional deception of the customers? More
Was happy with the car given us when I went to look for a new car. Adam Gilani was very professional, knowledgeable and friendly. Made feel comfortable. Found me my new car in red. new car. Adam Gilani was very professional, knowledgeable and friendly. Made feel comfortable. Found me my new car in red. More
Denise Dias was professional, articulate, and well-organized. She kept me informed about the status of my vehicle without me having to ask and ensured I had everything I needed in the waiting are well-organized. She kept me informed about the status of my vehicle without me having to ask and ensured I had everything I needed in the waiting area. She’s an excellent service representative, and I wish her continued success with Honda. Andres Bermudez More
Rick was amazing! Honest and truthful with everything! Really went above and beyond! And even followed up really went above and beyond Honest and truthful with everything! Really went above and beyond! And even followed up really went above and beyond More
Elaine Bruno Service Advisor. she is the best advisor honest and professional thank you for your help and service i look forward to working with you a again. A.P. she is the best advisor honest and professional thank you for your help and service i look forward to working with you a again. A.P. More
The dealership is very good. I had a good experience. Aside from that, I am waiting about a year for my part to come in ("Recall":part). Can anybody at HONDA, give me an intell I had a good experience. Aside from that, I am waiting about a year for my part to come in ("Recall":part). Can anybody at HONDA, give me an intelligent reason why I am waiting for a year for this part, & not one person even bothers to get in touch with me, to let me know what is going on. Martin Fleischman 718-698-6614 More