Eddie Williams | Page 2

Rene Conaway was friendly, knowledgeable and made the process easy. They didn’t have the color of vehicle we wanted so he made the extra effort to find it and did so in a very efficient manner. He also process easy. They didn’t have the color of vehicle we wanted so he made the extra effort to find it and did so in a very efficient manner. He also kept the appropriate communication throughout the process. More

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My family has bought at least 8 different vehicles from Eddie Williams and several different salesman. We have always been well taken care of when we decide to go trade in or buy a new vehicle. I would tot Eddie Williams and several different salesman. We have always been well taken care of when we decide to go trade in or buy a new vehicle. I would totally recommend going to see them when you need a good deal on a vehicle. Ask for Sylvester to be your salesman, he will take great care of you. God bless More

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I had a great experience with Mr. David. He literally took the wheel and then handed it off and my wife was able to drive her new car home. Thanks Mr. David and everyone that had a part in making those d took the wheel and then handed it off and my wife was able to drive her new car home. Thanks Mr. David and everyone that had a part in making those decisions. Great Team! More

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Rene conaway was really cool and was great at all that matters. Never had a new car until ACE CAME THOUGH TO HAVE ME TO BELIEVE IN MYSELF. First time buying a new one at that. He’s very patient with peopl matters. Never had a new car until ACE CAME THOUGH TO HAVE ME TO BELIEVE IN MYSELF. First time buying a new one at that. He’s very patient with people and he’s really good at explaining everything that u need to know. Yo if u looking for a good great person to help u to get on your next level Rene ace hood is the one too Really talk to. If u looking to buy. I was nervous the whole time but rene helped me to understand everything and it worked out really well. rena conaway thank u for being the great person that u is today. The car is great and u was great as well. When I need another car I know who to go too. Thanks again 🙏🏾🙏🏾🙏🏾 More

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We were very pleased with the customer service while purchasing our new Murano SL. All those involved were professional and to the point on what we both wanted and were able to do. Probably the quicke purchasing our new Murano SL. All those involved were professional and to the point on what we both wanted and were able to do. Probably the quickest time for purchasing a car I have ever been involved with. Highly recommend Lander Mclarty Nissan in Huntsville for all you automobile needs. More

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Thanks for a super experience in my purchase of a new Frontier. My second buy from Landers McLarty of Huntsville. My first auto was an Altima in 2011 which was great but this time Lance bent over backwa Frontier. My second buy from Landers McLarty of Huntsville. My first auto was an Altima in 2011 which was great but this time Lance bent over backwards helping a senior citizen of 88 years purchase a new vehicle. I was thoroughly impressed and will recommend him and Landers McLarty anytime. Jack Towry More

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From start to finish everything was amazing. They were able to help my family and I get into a brand new SUV after ours had broken down. Our sales rep was Lance and I would buy from him again and this dea able to help my family and I get into a brand new SUV after ours had broken down. Our sales rep was Lance and I would buy from him again and this dealership without hesitation. He was straightforward and honest the entire time and kept us up to date. Definitely see him if you need a new car. More

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Do not I repeat do not buy from this place!!! I have had to contact a attorney to get this matter handled. I bought a 2018 from them!! 3 weeks of having it found a big rust spot on top. Didn’t notice at the to contact a attorney to get this matter handled. I bought a 2018 from them!! 3 weeks of having it found a big rust spot on top. Didn’t notice at the time of purchase because it’s a suv until we started to wash it on top took a pic and called them took them a month to contact be back left message and everything finally got a call back. Was told we won’t fix because they said they don’t know if I did it or it was there when I bought it. You could tell it was there when I bought it. Rust come on had it only 3 weeks. So finally month in a half later arguing back-and forth. She calls and says we will fix it but you have to get your own rental to drive. So this past Thursday I head out to Texas husband is in hospital the car starts going crazy on interstate almost got hit by semi with my kids in car. I get off the exit thank God a Chevrolet dealership right there so the mechanic said the wiring is bad they should have never sold this car to you he said so I called the dealership they told me to come in and they would put me in another car I get there this past Saturday ok I went to test drive a white Dodge Journey Dodge journey take notice right before this they told me they didn’t put cars on the lot to sell that hasn’t be certified check e. So I get in the Dodge Journey push the button to start it. Came on and I asked the sells Associate associate you hear that he said get out it’s knocking ok so I found something I liked they said after about and hour they couldn’t get me in it ok so they went in didn’t see them for a while said ok well we tried another deal it fell through they said I said what deal he tried to put me in a brand new car that he didn’t even asked me if I liked it. Well I left went home called all week this week note my husband is in hospital can’t get to him because they won’t help me get into a car so they told me they could get me in a rouge they knew I didn’t like them until I found rouge I liked well finally 7 last night I get a call saying they couldn’t get me in one but when I told them I didn’t like it they could get me in it then because they thought I didn’t like it that’s why they said they could .they wanted another dose payment I just gave them one for this death trap they put me in !!! They just wanted to make another Commission thats what I feel. Well today I text the lady Margaret I have been dealing with and let them know I have got attorney and I would be protesting in front of there dealership. The general manager called me The general manager called me today and said bring the car back I will buy it back from you he said and you can go down the road the exact words from him I was recording the whole time and I asked him to repeat his self he said just come and see me he said he knew I was recording him after he realized that he ask me to come in and talk to him note I have been dealing with this place for 4 months since I bought the car never once the General manager called me to help me I even met him out in the parking lot Saturday when I went to look for a new car and when he heard my name he just drove off in his golf cart. General managers name is Eddie people please be aware of this dealership and if anyone would like to stand up with me in court or protest please contact me there are already a few that will be with us in court and protest outside the dealership!! I gave them all chances to help me and all they wanted to do was make more money off me and don’t let these people fix your car it’s scary !! More

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Thank you Landers McLarty Nissan of Huntsville and Lance Cross. Our sales associate, Lance made our shopping experience extremely pleasant. He obviously made every effort to make sure that we were satisf Cross. Our sales associate, Lance made our shopping experience extremely pleasant. He obviously made every effort to make sure that we were satisfied in every way. I would recommend Lance and Landers McLarty to friends and family. Thanks again! More

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This dealership is TERRIBLE . I’d rate ZERO stars if i could. Absolutely the worst customer service i have ever received. I do not recommend anyone purchase a vehicle from this dealership. The service adv could. Absolutely the worst customer service i have ever received. I do not recommend anyone purchase a vehicle from this dealership. The service advisor tracy is Very Rude and Very Fake as well as the service manager bill. They dont care. She is so sarcastic & plays this “nice” role while speaking to you with a smirk on her face. As if something is funny! On June 6th i purchased a brand new .. yes 2020 BRAND NEW NISSAN ALTIMA SR from this dealership. 6 days after I purchased the vehicle my tie rod snapped & had wheel axel damage. $3,000 in damage on a car that doesnt even have 1,000 miles on it. I immediately had my car towed to landers & here we are almost 2 months later and my car is STILL there. Not only am i making payments on a vehicle i dont even have in my possession but they seem to just not care at all about me & take their sweet time. Why should they care? It isnt them or they’re vehicle. I contacted Nissan Corporate about this problem and they launched an Investigation they stated would take 6-12 weeks. Wow! They told me to speed the process up i should file a claim through my insurance (which i did) it was approved. Nissan corporate stated they would reimburse my insurance if it was found to be a Nissan Defect in the tie rod. My vehicle is STILL at landers un fixed. Now they state that they cannot repair my vehicle UNTIL nissan is done with the investigation. No one knows what the xxxx their talking about!! I called nissan corporate to inform them that i only followed orders from them. They told me to file a claim because it would be MUCH faster to receive my vehicle, but now although my insurance would pay.. they suddenly cant touch it? They dont care about you!! I was poorly treated!! Absolutely NOBODY is on my side! No one seems to care about me or my situation i am APALLED. i thought i was doing myself a favor by trading in my car & purchasing a BRAND NEW VEHICLE as a gift to myself ... but i was better off with my old car! Im so sad im going through this & i do not know what else to do. These people are crooks, rude, selfish, grimey, NASTY and flat out ONLE CARE ABOUT A SALE. it is now july 10th... STILL NO CAR. i call almost everyday and go to the dealership and hear the same thing (we are waiting on nissan to complete the investigation) but when i called Gary, the nissan adjuster who came out to inspect my vehicle, he states the investigation is complete & they should have been working on my car. Just a mess. Nobody knows what they are talking about and everyone gives me nasty attitude as if they dont give a xxxx. i’ve had it with these people. Lesson learned, NEVER BUY FROM LANDERS MCLARTY NISSAN!!Traci, b**** you are rude!!!And if you are going to treat people the way you do , find a new profession because one dealing with angry people just isnt for you!!! I am taking this to the BBB, and any other social platform where i am able to write a review. My story will be heard! How i was treated & how long this is taking is COMPLETELY UNACCEPTABLE. you guys know this is dead wrong! According to margaret the customer relations specialist & willie the dealership manager, they claim they will pay half of my $500 Deductible, but lets see if that is actually true IF AND WHEN i get my vehicle back. I wouldnt be suprised if it wasnt! The rental i have has to go back & here i am stuck without a car, today June 9th i went to the dealership for maybe a 3rd of 4th time since my vehicle has been there & REQUESTED TO SPEAK TO THE SERVICE MANAGER. I sat from 4:30-6 and was told BIll was to busy & couldn’t speak with me. TRACY, yes the nasty rude lady saw me sitting there for almost 2 hours and waited until the very last minute to come tell me that. So no, i left without speaking to ANYONE REGARDING MY VEHICLE! Nobody wants to talk to me... they all avoid me & give me the run around. They think its funny. I wouldn’t wish this on my worst enemy. I am 26 years old , young, and worked my xxx off for this car. i didn’t deserve to be treated this way! Regret coming here More

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