Sammy Williams

Jay my service advisor always goes above and beyond to address any issue or concern I bring to him. Always keeps me informed of any addition work that maybe needed as well as recommending if services aren address any issue or concern I bring to him. Always keeps me informed of any addition work that maybe needed as well as recommending if services aren’t needed making sure I’m not paying for services and items that aren’t required. I trust the Nissan service team and technicians when it comes to my 20 year old Xterra and keeping it running. 5 out of 5 stars all day from me. More

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Very professional, remembered names Very good, keep car clean, completed the job on time 10 minutes early. clean, completed the job on time 10 minutes early. More

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The dealerships did Avery timely and efficient inspection on my car. I was very pleased with what they did on my car. I was very pleased with what they did More

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Sammy Williams took care of me when I entered the service center. While others were there and I could see all were busy he spoke up to say they would be with me. To me just acknowledging I was seen went a lo center. While others were there and I could see all were busy he spoke up to say they would be with me. To me just acknowledging I was seen went a long way. He told me approximately the time he could get me out was close to what he said. More

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Always honest quality service and sales departments. Service writers and salespeople are always polite and professional. Car service is completed accurately and on-time as promised. Any issues have been Service writers and salespeople are always polite and professional. Car service is completed accurately and on-time as promised. Any issues have been resolved first-time with no rework needed. Highly recommend this dealership. More

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I have requested Sammy Williams as my advisor for several years. He is professional, listens to my concerns, friendly, and would refer him to anyone. years. He is professional, listens to my concerns, friendly, and would refer him to anyone. More

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I appreciate the quite and courteous service that was provided by service staff at the dealership. provided by service staff at the dealership. More

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Joe Patterson is the most efficient car salesman we have ever had and Landers McLarty Nissan of Huntsville continues to be the best as well. ever had and Landers McLarty Nissan of Huntsville continues to be the best as well. More

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Was having problems with electronics on my truck on Saturday and called the service dept. They were very nice but it was too late to anything that day. They set up an appointment for first thing Monday Saturday and called the service dept. They were very nice but it was too late to anything that day. They set up an appointment for first thing Monday morning. I arrived at 7:00 AM and Sammy immediately brought me in and started discussing the issues and had already gotten the information I had talked about on Saturday and already had ideas what the problem might be. He gave me an estimate of the time but said he would try to beat it and he did. Keep me informed and made sure I had approved everything before they started, they corrected the problems and did a 100% inspection on my truck and informed me with what they found and ask if I wanted them taken care of. I told them yes and they still beat the original estimates. Sammy was very nice to do business with. I would recommend this service and Sammy for future work. More

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I am understanding when it comes to wait times. Prior to my setting an appointment, I called the dealership to verify they could see my vehicle the next day. Was told over the phone '100%'. Set Prior to my setting an appointment, I called the dealership to verify they could see my vehicle the next day. Was told over the phone '100%'. Set appointment for 8:45. Arrived on time, met with my advisor. Received automated texts a little before 9. I texted the number back at 3 PM as I had not heard of any update at all. Even something saying 'Still waiting, # of cars in front of you.' Was told my vehicle was still in line and had not been looked at yet. 30 minutes later I received another text saying there is a 0% chance of the vehicle getting inspected today. If I had been told there was only a chance it could be seen today, I would be ok with that, but please don't be dishonest. I would have shopped around for service that could have seen my vehicle today. Not asking for much, just honesty. More

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