Eddy Crespo

Excellent customer service. Would definitely recommend dealer. Service department greeted me accordingly, and communication was great. Would definitely recommend dealer. Service department greeted me accordingly, and communication was great. More

by ejcrespo29 Verified Customer Verified Customer

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I brought my 2023 Jeep in for 3 Recall Repairs. Apt was at 9:15. I told Eddy that I need my car for tomorrow and to let me know if that would be an issue. I Was told I would be called by 11 with Apt was at 9:15. I told Eddy that I need my car for tomorrow and to let me know if that would be an issue. I Was told I would be called by 11 with an update. I received call at 2:30 telling me that they are still working in vehicle. I was told i would be updated. I called dealership at 4:45 to be told they could not complete recall repairs. Very disappointed i having my time and gas wasted on a nothing trip. More

by steve.bliefernich Verified Customer Verified Customer

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Was promptly and professionally seen and treated. Kept informed of vehicle progress. I would recommend. Kept informed of vehicle progress. I would recommend. More

by dalyjames Verified Customer Verified Customer

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Todo muy bien gracias a Edi por su ayuda lo único malo era que no tenian carros disposables para darlme y yo pago una Garantia estendida y no tenian disposable asi que tengo que regresar nuevamente era que no tenian carros disposables para darlme y yo pago una Garantia estendida y no tenian disposable asi que tengo que regresar nuevamente More

by HGENIEL Verified Customer Verified Customer

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Going to take a lot of restraint to not use profanity. They sold me a worthless bumper-to-bumper platinum warranty for $1800 last year that was supposed to cover me for three years. I noticed that the lea They sold me a worthless bumper-to-bumper platinum warranty for $1800 last year that was supposed to cover me for three years. I noticed that the leather overlay on my dashboard was starting to pop up a little bit. This is a $70,000 truck and I wanted to look right. So I took it in to have it fixed under warranty. The worthless third-party warranty company denied the claim. Chrysler tries to look like the good guy and says they’ll split the charges with me 50-50. They pay $1100 and I pay the other $1100. Yes, you read that right. When I needed it, the warranty that they sold me didn’t cover a simple fix. And then they try to act like the hero and save the day by charging me $1100 to fix it. I told them to not touch it and walked out. Funny enough my dad was considering getting a grand Wagoneer and was going to go to the dealership soon. He’s decided against it. That’s called karma. More

by DCLASSETTI2 Verified Customer Verified Customer

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This was my 1st time using this facility. Waited in the reception area longer than expected; however, Eddie saved the day. Waited in the reception area longer than expected; however, Eddie saved the day. More

by f.llenza Verified Customer Verified Customer

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Eddy was great took care of every need for my vehicle owns up to his words owns up to his words More

by grancrew49 Verified Customer Verified Customer

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I'm at the service manager it was quite the incredible experience thank you George experience thank you George More

by georgeakoustas Verified Customer Verified Customer

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El joven que me atendió fue de mucha ayuda. Agradezco su profesionalismo y preocupación por sus cliente Agradezco su profesionalismo y preocupación por sus cliente More

by Alicia Verified Customer Verified Customer

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