Edgar Sauceda | Page 3

Appropriate staff did not show up for scheduled service so tires were not rotated as scheduled. DEF was not put in truck, had to catch this prior to leaving by noticing on DEF gauge. Edgar immediately went so tires were not rotated as scheduled. DEF was not put in truck, had to catch this prior to leaving by noticing on DEF gauge. Edgar immediately went to shop and found that DEF was indeed not put in truck and poured it in himself. He also documented and assured me that he owes me a tire rotation. Although not convenient to swing by or schedule again for rotation due to living in Quincy, he said if I call him next time I am in wenatchee he can probably fit me in. I appreciate Edgar, his polite and friendly attitude and him making my experience good regardless of the poor execution of servicing my vehicle by the shop staff. More

by CADE_KIEHN Verified Customer Verified Customer

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Having to go from another city and not being able to move from there waiting room for 5or six hours kind of sucks but the work they do on my vehicle is great would love it if they had some type of suttle from there waiting room for 5or six hours kind of sucks but the work they do on my vehicle is great would love it if they had some type of suttle More

by GOMEZKITZIA55 Verified Customer Verified Customer

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Sangster's has always treated me right providing great service on my vehicles and a pleasant buying experience from start to finish service on my vehicles and a pleasant buying experience from start to finish More

by gsagdal Verified Customer Verified Customer

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So willing to handle all issues. Edgar is a very big help. I appreciate him. Edgar is a very big help. I appreciate him. More

by almaebennett Verified Customer Verified Customer

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Exceeded expectations. Timeline for repair completion was shorter than estimated and car runs great. Will return as needed. Timeline for repair completion was shorter than estimated and car runs great. Will return as needed. More

by r. springs Verified Customer Verified Customer

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Performed my service quickly and efficiently. Very friendly and easy to deal with. Great dealership. Very friendly and easy to deal with. Great dealership. More

by HENRIE Verified Customer Verified Customer

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Great dealership alway very helpful Great locally Christian family owned business that's supports the community in many ways Christian family owned business that's supports the community in many ways More

by Austinsnorthwestadventures Verified Customer Verified Customer

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They were super informative and responsive and went the extra mile to get everything covered with my warranty. extra mile to get everything covered with my warranty. More

by BTparton Verified Customer Verified Customer

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Good people, dedicated to their customers. On new truck number 4 from Sangsters. Good experiences over past 8 years. On new truck number 4 from Sangsters. Good experiences over past 8 years. More

by dorn.bob Verified Customer Verified Customer

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Great service and pleasant staff Explained well what part is needed and Easy install for home is needed and Easy install for home More

by sassy8418 Verified Customer Verified Customer

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