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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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4.9
247 Reviews
4.9

247 Reviews

Write a Review

247 Reviews of Edison DaCosta

July 18, 2025

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Employee Rating

I would like to thank Jeff Chandler and the Colonial West team for their excellent service and professionalism in their service….. More

by Vinny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jul 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Vinny! I appreciate your kind words about Jeff and the Colonial West Chevrolet of Fitchburg team. It’s wonderful to hear that you experienced excellent service and professionalism. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 17, 2025

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Employee Rating

Service was great as usual. Scheduling was easy, work was performed on time and price was reasonable. More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Pamela Bussiere

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Jul 18, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your impressive review! We're overjoyed to hear that you had a great experience at Colonial West Chevrolet of Fitchburg. It's fantastic that you found scheduling easy and appreciated our reasonable pricing. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 17, 2025

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Employee Rating

Brought my Chevy in for an oil change-- Pamela was very polite always with a smile. The service was done in a timely manner and Edison kept me informed. More

by shelly225us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Jul 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Shelly! I am happy to hear you had a positive experience at Colonial West Chevrolet of Fitchburg. It's great to know that Pamela's friendly demeanor and Edison's communication made your visit enjoyable. We appreciate your feedback and look forward to serving you again. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

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Employee Rating

This is the only place that I bring my truck to. Customer service is great! More

by aphillips234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Jul 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I appreciate your loyalty to Colonial West Chevrolet of Fitchburg and am thrilled to hear that you love our customer service. We look forward to continuing to take great care of your truck. Please visit us again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 16, 2025

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Employee Rating

Everyone is always kind and make the processes go smoothly! It makes having services to my vehicle not a hassle More

by Amandalnichols2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Carlos Silvera, Jacqueline Quinlan, Coby Smart, Pamela Bussiere

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Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your review, Amanda! I'm glad to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Amanda! I'm thrilled to hear that you find our team at Colonial West Chevrolet of Fitchburg to be kind and that we make the service process smooth for you. Your satisfaction is our priority, and we look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 15, 2025

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Employee Rating

Great service and a job done right! Never have to bring it back s second time. More

by moose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Jul 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! We truly appreciate your feedback and are delighted to hear that you received great service at Colonial West Chevrolet of Fitchburg. It's wonderful to know that the job was done right the first time! We look forward to seeing you again for any future needs. Thank you for choosing us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 05, 2025

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Employee Rating

I bought a car at a different dealership, but they still treated me as though I'd bought the car there. I'll bring my car back there for service everytime More

by turbofx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Misner, Jacqueline Quinlan, Pamela Bussiere

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Jul 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with Colonial West Chevrolet of Fitchburg! I'm delighted to hear that you felt valued, even as a customer from a different dealership. We look forward to servicing your vehicle and hope to see you again for all your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

July 02, 2025

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Employee Rating

I have been very satisfied with my whole experience with Colonial from the beginning. Coby, my salesman was great. The service department has been equally has helpful as well. More

by RPEZZEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart, Pamela Bussiere

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Jul 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your kind words! I'm thrilled to hear that you had a satisfying experience with us at Colonial West Chevrolet of Fitchburg. It's fantastic to know that Coby and our service department were able to assist you effectively. We appreciate your support and look forward to welcoming you back for your future needs! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 30, 2025

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Employee Rating

I usually have to wait about an hour for my oil change which is a little longer than I would think but whatever this time I had to wait an hour and a half it was going to be 2 hours until I complained Tha More

by MEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Pamela Bussiere

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Jul 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the wait time for your oil change at Colonial West Chevrolet of Fitchburg. I understand that longer wait times can be frustrating, and we strive to improve our efficiency. If you have further concerns, please feel free to reach out to me directly. We hope to provide you with a quicker experience on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

June 30, 2025

Dealership Rating
Employee Rating

Excellent Service! Quick, comfy, and super professional! I strongly recommend! Thank you Colonial West Chevy! More

by GenoTheCarGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Jeff Chandler, Pamela Bussiere

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Jul 01, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced excellent service at Colonial West Chevrolet of Fitchburg. Your recommendation means a lot to us! We look forward to serving you again in the future. Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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