Jeff Chandler
Jeff Chandler at Colonial West Chevrolet of Fitchburg

Jeff Chandler

General Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
93 Reviews
5.0

93 Reviews

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93 Reviews of Jeff Chandler

May 12, 2026

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This is the 4th truck I have bought from colonial west and every time I go there it’s always an amazing buying experience. Thank u for another great job More

by Rob
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Recommend Dealer
Yes
May 12, 2026

Colonial West Chevrolet of Fitchburg responded

What a milestone to buy your fourth Chevrolet Colorado here. Thank you for your loyalty and kind words, and we look forward to assisting you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

May 04, 2026

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Convienant, quality service delivered at a reasonable price.. Highly recommend for sales and service work. More

by Rames1651
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Recommend Dealer
Yes
May 04, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for recommending us for both sales and service. We’re pleased our convenient process, quality work on your Chevrolet Suburban, and reasonable pricing stood out. We look forward to helping you again. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 22, 2026

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I highly recommend colonial West Chevrolet. Jeff went above and beyond to help me be truly satisfied with my car.. Shelley found me the car and walked me through every step to make it easy an More

by Kelly
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Recommend Dealer
Yes
Apr 22, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for recommending us and congratulations on your used Chevrolet Tahoe. We are thrilled Jeff, Shelley and Vincent could make the process smooth and informative. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 21, 2026

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Edison is all ways very accommodating each time I come for service. Also I’m very impressed with how immaculately clean and orderly the whole dealership is. You come to the dealership and most of the empl More

by Dick Stewart
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Recommend Dealer
Yes
Apr 21, 2026

Colonial West Chevrolet of Fitchburg responded

It’s fantastic to hear Edison provides accommodating service at every visit and that our facility’s cleanliness impresses you. Knowing our team greets you by name and asks about your Chevrolet enriches our connection, and we look forward to welcoming you back soon. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

April 11, 2026

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Between Jeff and Rob at colonial I couldn’t be where I am vehicle wise with out them thanks for the great experience and excellent team More

by 508outdoors1417
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Recommend Dealer
Yes

Other Employees Tagged: Robby Dodd

Apr 11, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I’m thrilled to hear that Jeff and Rob made your experience at Colonial West Chevrolet of Fitchburg so positive. I truly appreciate your kind words about our team and am glad you are happy with your vehicle. Looking forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 01, 2026

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Shelly is very professional and one of the most helpful people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, More

by jmvictoria
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Recommend Dealer
Yes
Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear how our team’s friendly, knowledgeable approach and commitment to backing every Chevrolet Tahoe made your purchase the best you’ve had. Thank you for sharing your experience with us. We look forward to welcoming you back for any future needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

February 20, 2026

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Efficient courteous professional and a friendly atmosphere while you're waiting for your vehicle. Best dealership I haven't ever dealt with More

by stephenj.garner
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Recommend Dealer
Yes
Feb 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Stephen! I truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. It's great to hear that you found our atmosphere and service to be efficient, courteous, and professional. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 20, 2026

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Service and sales are top notch Very easy going ! Been going to colonial west Chevrolet for over 20 years. Thank you Jeff Chandler for putting together an amazing team. More

by champion3520
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Recommend Dealer
Yes
Feb 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 20 years. It’s great to hear that you’ve had such positive experiences with our sales and service teams. Our team will definitely pass along your kind words to Jeff and the team. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 09, 2026

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The dealership promotes a $99 oil change special on their website .When my husband picked up my car for me he didn’t realize that you had to specifically ask for the special that was still going on (expires More

by E.stone822
Service Price Transparency
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Service Time
Recommend Dealer
Yes
Jan 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us. I truly appreciate your feedback regarding the $99 oil change special and the lack of communication you encountered. We strive to keep our customers informed about our promotions, and it seems we missed the mark in this instance. I encourage you to reach out to me at Colonial West Chevrolet of Fitchburg directly so I can address your concerns. Thank you for your understanding, and I hope to hear from you soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 31, 2025

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Excellent customer service very informative. The best dealership by far. Don’t change a thing…… thanks for everything!! More

by Paullynatick
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Shelby Smart , Coby Smart

Jan 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Paul! I truly appreciate your kind words about the excellent customer service you received at Colonial West Chevrolet of Fitchburg. It's great to hear that you found us informative and that you consider us the best dealership. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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