Jeff Chandler
Jeff Chandler at Colonial West Chevrolet of Fitchburg

Jeff Chandler

General Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

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5.0
89 Reviews
5.0

89 Reviews

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89 Reviews of Jeff Chandler

April 11, 2026

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Employee Rating

Between Jeff and Rob at colonial I couldn’t be where I am vehicle wise with out them thanks for the great experience and excellent team More

by 508outdoors1417
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Robby Dodd

Apr 11, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I’m thrilled to hear that Jeff and Rob made your experience at Colonial West Chevrolet of Fitchburg so positive. I truly appreciate your kind words about our team and am glad you are happy with your vehicle. Looking forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

April 01, 2026

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Shelly is very professional and one of the most helpful people I have ever met. Colonial West is an amazing dealership, they back their vehicles 100% and do it with a smile. No matter what number I dial, More

by jmvictoria
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 01, 2026

Colonial West Chevrolet of Fitchburg responded

It’s wonderful to hear how our team’s friendly, knowledgeable approach and commitment to backing every Chevrolet Tahoe made your purchase the best you’ve had. Thank you for sharing your experience with us. We look forward to welcoming you back for any future needs. Jeff Chandler General Manager 978-342-8713 jchandler@colonial-west.com

February 20, 2026

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Efficient courteous professional and a friendly atmosphere while you're waiting for your vehicle. Best dealership I haven't ever dealt with More

by stephenj.garner
Service Price Transparency
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Recommend Dealer
Yes
Feb 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you, Stephen! I truly appreciate your kind words about your experience at Colonial West Chevrolet of Fitchburg. It's great to hear that you found our atmosphere and service to be efficient, courteous, and professional. We look forward to welcoming you back on your next visit! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 20, 2026

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Service and sales are top notch Very easy going ! Been going to colonial west Chevrolet for over 20 years. Thank you Jeff Chandler for putting together an amazing team. More

by champion3520
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Recommend Dealer
Yes
Feb 21, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I truly appreciate your loyalty to Colonial West Chevrolet of Fitchburg over the past 20 years. It’s great to hear that you’ve had such positive experiences with our sales and service teams. Our team will definitely pass along your kind words to Jeff and the team. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 09, 2026

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The dealership promotes a $99 oil change special on their website .When my husband picked up my car for me he didn’t realize that you had to specifically ask for the special that was still going on (expires More

by E.stone822
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Jan 10, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us. I truly appreciate your feedback regarding the $99 oil change special and the lack of communication you encountered. We strive to keep our customers informed about our promotions, and it seems we missed the mark in this instance. I encourage you to reach out to me at Colonial West Chevrolet of Fitchburg directly so I can address your concerns. Thank you for your understanding, and I hope to hear from you soon. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

Jan 09, 2026

Colonial West Chevrolet of Fitchburg responded

Hello E.stone, We value your business and want to meet your expectations. I am looking to discuss this situation with you. Can you please give me a call on my direct line. 978-516-4020, Tania Audet

December 31, 2025

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Excellent customer service very informative. The best dealership by far. Don’t change a thing…… thanks for everything!! More

by Paullynatick
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edison DaCosta, Christopher Taylor, Shelby Smart , Coby Smart

Jan 01, 2026

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Paul! I truly appreciate your kind words about the excellent customer service you received at Colonial West Chevrolet of Fitchburg. It's great to hear that you found us informative and that you consider us the best dealership. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 29, 2025

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Coby was excellent in every step of the process. He kept us informed every way during the sale, he even reach out several tines to insure we were satisfied. As for the dealership, they were were al More

by Edineen1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Lane, Carlos Silvera , Coby Smart

Dec 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Edineen! I'm thrilled to hear that Coby provided you with excellent service throughout your car-buying experience at Colonial West Chevrolet of Fitchburg. It's great to know that you found the process to be the easiest you've ever had. I truly appreciate your recommendation, and we look forward to welcoming you back for any future needs. Enjoy your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 08, 2025

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Needed a new company work truck, Shelley and Rob were able to locate one asap and get it ready to go out the door without any delay. Their response time and professionalism was second to none, would not More

by David
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 08, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, David! I'm thrilled to hear that Shelley and Rob provided you with exceptional service in locating your new work truck. At Colonial West Chevrolet of Fitchburg, we strive to make the buying experience as smooth and efficient as possible. We appreciate your trust in us and look forward to serving you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

December 01, 2025

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Great fast professional service - highly recommend- will do all my car maintenance done there - thanks More

by Stephanie S
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your fantastic review, Stephanie! I'm delighted to hear that you had a great experience with our fast and professional service at Colonial West Chevrolet of Fitchburg. I truly appreciate your recommendation, and our team looks forward to assisting you with all your car maintenance needs in the future. See you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 11, 2025

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Employee Rating

I had an oil change and four tires mounted and balanced on my 2024 Chevy 2500HD. Everything was done to perfection as usual. Great job. Will definitely return for next service. Thank you. More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Glen! We’re thrilled to hear that you had a great experience with the oil change and tire service for your 2024 Chevrolet 2500HD. At Colonial West Chevrolet of Fitchburg, we strive for perfection, and your feedback means a lot to us. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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