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Edison DaCosta
Edison DaCosta at Colonial West Chevrolet of Fitchburg

Edison DaCosta

Service Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

Contact Me
4.9
285 Reviews

Dealership Experience

24 yrs

Industry Experience

30 yrs

Languages Spoken

Portuguese Portuguese

Spanish Spanish

4.9

285 Reviews

Write a Review

285 Reviews of Edison DaCosta

November 28, 2025

Dealership Rating
Employee Rating

Edison, Jackie and Pam all make you feel appreciated. Great communication and friendly service. I appreciate them as well. Thanks, I’ll be back.. More

by John M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacqueline Quinlan , Eric, Jim and Josh in the parts department

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November 26, 2025

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Employee Rating

Great service. Appreciated video updates. Thank you for the quick turnaround with the car. Even got some candy. More

by mike3205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Nov 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you appreciated our service and the video updates. At Colonial West Chevrolet of Fitchburg, we always strive for a quick turnaround and a little extra touch, like candy, to make your experience special. We look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 25, 2025

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Employee Rating

I love how friendly and helpful this dealership is. If you need work on your vehicle they will check it out give you an estimate and advise you the best way to fix it. And they stand behind their work More

by Ref
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jacqueline Quinlan, Pamela Bussiere

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Nov 26, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your positive review! I truly appreciate your kind words about the friendly and helpful service at Colonial West Chevrolet of Fitchburg. It's great to hear that you felt well taken care of during your visit. We look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 25, 2025

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Employee Rating

It's easy to make an appointment. A comfortable waiting room with a coffee machine. Excellent and fast service. Friendly professional team ready to solve complex problems. More

by Sergey Zubrilov
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Nov 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for the kind words, Sergey! I'm thrilled to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg. Our team strives to provide excellent service and a comfortable environment for all our customers. We look forward to seeing you again soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 18, 2025

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Employee Rating

Made an online appointment for an oil change and tire rotation and arrived a little early, they took my truck 15 minutes before my scheduled time and got me back on the road 15 minutes earlier than I pla More

by Paulf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Angie Shepherd, Jacqueline Quinlan, Pamela Bussiere, Shelley Dupre

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Nov 19, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Paul! I am glad to hear that you had such a positive experience with your oil change and tire rotation at Colonial West Chevrolet of Fitchburg. It's great to know that our team was able to accommodate you early and get you back on the road quicker than expected. I appreciate your kind words, and we look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 17, 2025

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Employee Rating

Went in for oil change,filter,tire rotation and safety check list. Checklist said coolant system okay. My reservoir for antifreeze was empty. My exhaust said okay. I have two rubber hangers that need to b More

by 1932ford3w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Nov 17, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your feedback. I appreciate you bringing these concerns to our attention. At Colonial West Chevrolet of Fitchburg, we strive to maintain high standards during our service. I encourage you to contact me directly so I can address these issues and ensure your vehicle is properly taken care of. Your experience is important to us, and we want to make it right. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 15, 2025

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Employee Rating

My service was great, I appreciate being advised about things that were done. They are all accommodating & knowledgeable what you need. Thank you so much 😊😊 More

by Evie
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Nov 16, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, Evie! I'm thrilled to hear that you had a great service experience at Colonial West Chevrolet of Fitchburg. Our team takes pride in being accommodating and knowledgeable, so it's fantastic to know that you felt well-informed and supported. We look forward to welcoming you back next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 12, 2025

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Employee Rating

Very good experience. Professional, courteous, quality service. First time using them and will go back for all my service. More

by MLWRANGLER10
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Nov 12, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! I'm thrilled to hear that you had a very good experience with us at Colonial West Chevrolet of Fitchburg. Your satisfaction is our priority, and we look forward to providing you with professional and courteous service in the future. We appreciate your trust and can't wait to see you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 11, 2025

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Employee Rating

I had an oil change and four tires mounted and balanced on my 2024 Chevy 2500HD. Everything was done to perfection as usual. Great job. Will definitely return for next service. Thank you. More

by Glen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Taylor, Jeff Chandler, Pamela Bussiere, Shelley Dupre

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Nov 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Glen! We’re thrilled to hear that you had a great experience with the oil change and tire service for your 2024 Chevrolet 2500HD. At Colonial West Chevrolet of Fitchburg, we strive for perfection, and your feedback means a lot to us. We look forward to seeing you again for your next service! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

November 10, 2025

Dealership Rating
Employee Rating

I get my service at colonial West Chevy every time I need an oil change or tire rotation. Always prompt and professional. No need to go anywhere else. More

by mckenna.patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Pamela Bussiere

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Nov 11, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently choose Colonial West Chevrolet of Fitchburg for your service needs, including oil changes and tire rotations. Our team strives to provide prompt and professional service, and it's great to know that we have met your expectations. We look forward to seeing you again next time! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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