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Edward Mendez

Overview Reviews (56) Inventory (307)

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Edward Mendez

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Edward Mendez | Page 3

Service Manager

Lou Bachrodt Chevrolet Coconut Creek

5500 North State Road 7
Coconut Creek, FL 33073

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56 Reviews

Overview Reviews (56) Inventory (307)

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56 Reviews

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56 Reviews of Edward Mendez

March 04, 2022

Dealership Rating

Employee Rating

Had a great experience again with service department, extremely helpful, knowledgeable and professional with fixing my truck. Service manager Shawn and Eddie where great dealing with on issue of my truck extremely helpful, knowledgeable and professional with fixing my truck. Service manager Shawn and Eddie where great dealing with on issue of my truck, great team and pleasure doing business with Lou Bachrodt Sevice team… More

by jjdl82

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Matthew Gonsalves

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Mar 05, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Shawn and Eddie, we are very fortunate to have them both on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Mar 05, 2022 -

jjdl82 responded

I happy to do get my truck repaired where I trust it will be done right and with a team of guys that care thank you..

February 26, 2022

Dealership Rating

Employee Rating

Justin is amazing at what he does. im very happy with the costumer service he has been providing me im very happy with the costumer service he has been providing me More

by natalia

Verified Customer

Customer Service

Friendliness

Recommend Dealer

Yes

Other Employees Tagged: TYLER ANGHEL, Justin Wheatley

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Feb 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales Center - Coconut Creek and we are happy you had such a good experience with Justin, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 25, 2022

Dealership Rating

Employee Rating

Great service, very polite and Matt G. Was great all around advisor thank you. Where in and out in a reasonable time too!! Was great all around advisor thank you. Where in and out in a reasonable time too!! More

by jjdl82

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Matthew Gonsalves

Report | Print

Feb 28, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Matt, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 28, 2022 -

jjdl82 responded

Yes this was me jose deleon

February 16, 2022

Dealership Rating

Employee Rating

Please do not come to this dealership to get your car repaired. Had the same issue in for repair 4 times in less than a year and still not sure if it's fixed. Only time will tell . Not one servic repaired. Had the same issue in for repair 4 times in less than a year and still not sure if it's fixed. Only time will tell . Not one service manager picked up their phone or return messages. You are only allowed to deal with the original service representative or your repiar will be delayed even more. So if they are on vacation or have the day off you're out of luck and will have to wait.( I'm pretty confident this is not the fault of the service representatives and this is just how the process works at the dealership) They never have loaner cars, they won't drive you home, and they won't call a ride share to take you home. This is the opposite of any car dealership I've ever dealt with and my wife has ever dealt with. More

by DELON.SAMPAIO

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Other Employees Tagged: Shawn Biskup, Matthew Gonsalves

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Feb 17, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

February 07, 2022

Dealership Rating

Employee Rating

My service advisor Chris is well informed and always willing to go the extra mile for me as a customer. Appreciated !!!! willing to go the extra mile for me as a customer. Appreciated !!!! More

by herbscustom

Verified Customer

Customer Service

Recommend Dealer

Yes

Other Employees Tagged: Chris Potter

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Feb 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 05, 2022

Dealership Rating

Employee Rating

Set up my appointment with frank, so when I showed up he was able to help me get squared away luckily it was slow so I got right in, with all the information preset and work was ready to get started. was able to help me get squared away luckily it was slow so I got right in, with all the information preset and work was ready to get started. More

by KKRHON2313

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, Hector Castellon, William Hodge , Stephen Christie, Chris Potter

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Feb 07, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 08, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 30, 2022

Dealership Rating

Employee Rating

Best service ever resolved my issue in no time, they were prompt and the customer service was great. prompt and the customer service was great. More

by VPAPPLIANCEREPAIR

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Hirsch, Sam Mercado, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, Priscilla Macias, Chris Potter

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Jan 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 30, 2022

Dealership Rating

Employee Rating

I have shopped at this dealership for the last 20 years and have nothing but great relationships. 5 trucks bought. and have nothing but great relationships. 5 trucks bought. More

by KSSERVICES

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Mariusz "MD" Danczuk, Shawn Biskup, David Hirsch, Sam Mercado, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, Priscilla Macias, Chris Potter

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Jan 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We want to thank you for being such a good loyal 20 year customer customer to GM and to us! Thank you very much for always servicing and purchasing your Chevys with us ! We appreciate your business! We also wanted to thank you for always taking the time to fill out all the surveys that get sent to you! It means so much to us when we receive such positive comments about our staff and their experience, especially from a long time customer as yourself

January 30, 2022

Dealership Rating

Employee Rating

What great service quickly and perfect on my Chevrolet Camaro thanks guys for the service Camaro thanks guys for the service More

by martinowskii

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Shawn Biskup, David Hirsch, Sam Mercado, Matthew Gonsalves , Stephen Christie, Kuwayne Clarke, Priscilla Macias, Chris Potter

Report | Print

Jan 31, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

January 25, 2022

Dealership Rating

Employee Rating

The gentleman that assisted me when I was there was Sam Mercado. He was very polite and took good care of me. He told me something about noise in my front wheel. I told him I will be back the end of the Mercado. He was very polite and took good care of me. He told me something about noise in my front wheel. I told him I will be back the end of the month to take care of it. Hopefully, next time I will be given a diagnostic report so I can keep up. More

by corastriggles

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: David Hirsch, Sam Mercado, Matthew Gonsalves

Report | Print

Jan 26, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Sam, we are very happy he is on our team!! And yes, by all means, make sure Sam has the techs do the diagnostic test, but remember to ask what the cost of it is first..ok? We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

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