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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 11

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
425 Reviews
4.8

425 Reviews

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425 Reviews of Edwin Chan

October 23, 2025

Dealership Rating
Employee Rating

The Best vehicle and customer service i ever experienced. I was skeptical a little bit at first. Now I understand in order to get the best quality, it takes time and extra effort. thank you Tom clark and J More

by hopkinsdangelo44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Gavynn Norris, Mike Belew, Robert Cook, Taylor Adams, Jonatan Camunez , Rachel Alvey, Jared Laska, Samantha Oliphant

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Oct 23, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review, D'Angelo! We’re thrilled to hear that you had the best vehicle and customer service experience at Tom Clark Auto Park Denton. It’s great to know that our team were able to meet your expectations and provide you with the quality service we strive for. We appreciate your trust and look forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 22, 2025

Dealership Rating
Employee Rating

Always great service and I can take it there with out a appointment for oil change and tire rotation More

by J.Zuniga5050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew, Taylor Adams , Jared Laska

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Oct 23, 2025

Tom Clark Auto Park responded

Thank you for your fantastic review! We're thrilled to hear that you consistently receive great service at James Wood Chevrolet Denton. It's our pleasure to provide convenient options like walk-in oil changes and tire rotations. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 21, 2025

Dealership Rating
Employee Rating

Not everything I brought it in for got fixed and I discovered new issues as soon as I drove it home. After 3 days in the shop, I have to return it. More

by PBERRY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 23, 2025

Tom Clark Auto Park responded

Thank you for your feedback. We understand your concerns about your recent experience with us at Tom Clark AutoPark Denton. We strive to provide thorough service, and it's important to us that any issues are resolved. Please reach out directly so we can address these new concerns and ensure your vehicle is in optimal condition. We appreciate your patience and look forward to assisting you further. Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 16, 2025

Dealership Rating
Employee Rating

Sold me a car with a faulty part, car is being serviced by them. Unknown amount of days they have to have the car but no we can’t have a loaner. Told the adjuster the techs don’t make enough hourly to test More

by kallisimpson333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Doug Spivey

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Oct 18, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience with us, Kalli. We understand the frustration you’re feeling regarding the service on your vehicle, and we appreciate your feedback. Please reach out to us directly at Tom Clark Auto Park so we can discuss your situation in more detail. Your satisfaction is important to us, and we want to ensure that we address your concerns appropriately. Sincerely, Tom Clark AutoPark Management | 940-591-9663

October 05, 2025

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Employee Rating

I was ready to walk away from the deal we had, but Erica a Don were able to go the extra mile. They provided exceptional service. More

by brian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Erica Woods, Don Litoff , Christyn Gill

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Oct 06, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review, Brian! We’re thrilled to hear that Erica and Don went the extra mile to make your experience a positive one. At James Wood Chevrolet Denton, we strive to provide exceptional service to all our customers. We appreciate your support and look forward to seeing you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 02, 2025

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Employee Rating

Edwin, in service is always so kind, helpful, and informative. He really goes above and beyond to make the service as seamless at possible! More

by gracielizgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 03, 2025

Tom Clark Auto Park responded

Thank you for your wonderful review, Gracie! We’re thrilled to hear that Edwin provided you with exceptional service at James Wood Chevrolet Denton. We appreciate your kind words and are glad to know he made your experience seamless. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 30, 2025

Dealership Rating
Employee Rating

Always polite and friendly professional. Complete examination and helpful. I waited on my car, very quick, less than two hours for service. More

by hatfieldgayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 01, 2025

Tom Clark Auto Park responded

gayle, thank you for your wonderful review! We're happy to hear that you had a positive experience with us at James Wood Chevrolet Denton. Our team prides itself on being polite and professional while providing efficient service, and we're glad to know that we met your expectations. We look forward to seeing you again for your next visit! Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2025

Dealership Rating
Employee Rating

Everything was great. Wick reliable service but was is expected when getting an oil change and tire rotation. More

by claimscrazy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 28, 2025

Tom Clark Auto Park responded

Thank you for your positive review! We're glad to hear everything went great with your oil change and tire rotation at James Wood Chevrolet Denton. We appreciate your kind words about our reliable service and look forward to seeing you again for your next service! Sincerely, James Wood AutoPark Management | 940-591-9663

September 27, 2025

Dealership Rating
Employee Rating

Have had nothing but arguments with the service center here. Lots of fingerpointing and the blame game. More

by ngrobinson60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Sep 29, 2025

Tom Clark Auto Park responded

Thank you for sharing your experience. We understand your concerns regarding your interactions with the service center. At James Wood AutoPark, we aim to provide professional and courteous service, and your feedback helps us understand how customers experience our service process. If you’d like to share more details about your visit, please don’t hesitate to reach out. Your concerns are taken seriously. Sincerely, James Wood AutoPark Management | 940-591-9663

September 25, 2025

Dealership Rating
Employee Rating

They were very good to me, test drove, noticed an issue with the driver side mirror and they have been very good and very fast about taking care of it. They worked with me to beat another dealers price and More

by shelton mcpherson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Sandate, BJ Worley, TJ Smith, Kenneth Wood, Edward Munez, Don Litoff , Rachel Alvey, Sheldon Jeffcoat, Mike Loch

Print
Sep 26, 2025

Tom Clark Auto Park responded

Thank you for your amazing review, Shelton! We're so happy to hear that you had a great experience with us at James Wood Chevrolet Denton. It's great to know that TJ and our team were able to address the issue with your driver side mirror quickly and that we could work with you on the pricing. We look forward to assisting you with your future vehicle needs. Don't hesitate to visit us again! Sincerely, James Wood AutoPark Management | 940-591-9663

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