I’ve been coming here to get services done and it is
always very excellent! Edwin always helps me and makes sure that I am satisfied.
always very excellent! Edwin always helps me and makes sure that I am satisfied.
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by melchorhumberto
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review, Melchor! We’re thrilled to hear about your positive experiences at James Wood Chevrolet Denton, especially with Edwin's excellent service. Your satisfaction is our priority, and we appreciate your continued trust in us. We look forward to seeing you again for your next service!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Edwin is a great service representative.
Always enjoy doing business with him. Always take my vehicle to the dealership.
Always enjoy doing business with him. Always take my vehicle to the dealership.
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by carguy
Verified Customer
Verified Customer
Service Price Transparency
Jun 12, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We appreciate your kind words about Edwin and are thrilled to hear you enjoy doing business with us at James Wood Chevrolet Denton. It's great to know you trust us with your vehicle. We look forward to serving you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Edwin was honest, polite, helpful and friendly.
He addressed my concerns and was able to get my vehicle serviced quickly. Very satisfied! Edwin's rating: 5 stars.
The porters here are very respe
He addressed my concerns and was able to get my vehicle serviced quickly. Very satisfied! Edwin's rating: 5 stars.
The porters here are very respectful and polite! Porter rating: 5 stars.
Growing tired of not having one point of contact at this dealership. I want an advisor that I can count on to always be available when I drop off and pick up my vehicle or to contact with questions. For the past 2 years, I've requested the same advisor when making every appointment yet I get different advisors each time, usually because he is too busy. My family has serviced multiple vehicles here for decades and always dealt with the same advisor, who we trusted. After she left, its been nothing but a revolving door of advisors. You can't build trust with different points of contact each time. Experience rating: 1 star.
Also, the gals at the checkout desk are still unfriendly! This time, as usual, they seem unhappy and annoyed... much more interested in chatting with coworkers than interacting with customers and treating them with respect. Did not feel like a valued customer. Experience rating: 1 star.
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by Trax23
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2025 -
Tom Clark Auto Park responded
Thank you for your feedback regarding your experience at James Wood Chevrolet Denton. We appreciate your recognition of Edwin and our porters for their honesty, politeness, and efficiency during your service visit.
However, we understand your concerns about not having a consistent point of contact. The team values building trust with our customers, and we take your comments about the service advisors and checkout experience seriously. Please feel free to reach out directly to us, so we can address these issues and improve future visits.
Your feedback is essential to us, and we hope to provide a better experience in the future. Thank you for being a loyal customer.
Sincerely,
James Wood AutoPark Management | 940-591-9663
Very friendly.
Check in was very fast. The work was done in a timely manner.
Check in was very fast. The work was done in a timely manner.
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by olenorse
Verified Customer
Verified Customer
Service Price Transparency
Jun 10, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful feedback! We're thrilled to hear that your experience at James Wood Chevrolet Denton was friendly and efficient. Our team strives to provide timely service, and it’s great to know we met your expectations. We look forward to seeing you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
great customer service and support.
... edwin chan service writer a winner for sure... good over all service
... edwin chan service writer a winner for sure... good over all service
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by Nlburgess
Verified Customer
Verified Customer
Service Price Transparency
Jun 04, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We truly appreciate your kind words about the customer service you received at James Wood Chevrolet Denton. Edwin is indeed a valuable member of our team, and we're glad to hear that he made a positive impression on you. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
The GMC service guys are great to work with, particularly
Edwin Chen. Honest & great communication too! Thanks!
Edwin Chen. Honest & great communication too! Thanks!
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by TOMREED01
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review, Tom! We truly appreciate your kind words about our GMC service team and specifically Edwin. At James Wood Chevrolet Denton, we strive to provide honest and clear communication, and we're glad to hear you had a great experience. We look forward to seeing you again soon!
Sincerely,
James Wood AutoPark Management | 940-591-9663
I’ve purchased my last few new vehicles from James Wood.
I e had their garage do all maintenance on my vehicles. I have been pleased with the sales experiences as well as the maintenance experiences. Th
I e had their garage do all maintenance on my vehicles. I have been pleased with the sales experiences as well as the maintenance experiences. The work is done correctly and the service advisor are helpful and communicate expectations and status.
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by RAJOHNSON0012
Verified Customer
Verified Customer
Service Price Transparency
Jun 02, 2025 -
Tom Clark Auto Park responded
Thank you for your wonderful review! We're thrilled to hear about your positive experiences with both the sales and maintenance services at James Wood Chevrolet Denton. It's great to know that our team has consistently met your expectations. We appreciate your loyalty and look forward to serving you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Professional, personal, caring and friendly.
It’s our third buying experience with James Wood and we love the care they take as well as the quality time spent to ensure a great experience!
It’s our third buying experience with James Wood and we love the care they take as well as the quality time spent to ensure a great experience!
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by tsweet1952
Verified Customer
Verified Customer
May 31, 2025 -
Tom Clark Auto Park responded
Thank you so much for your wonderful review! We truly appreciate your loyalty and are thrilled to hear that you've had such positive experiences with us at James Wood Chevrolet Denton. Our team is dedicated to providing personal and caring service, and it's great to know we achieved that during your visits. We look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
Edwin is very professional and always keeps me informed
on what the problem is and the cost of the repair
on what the problem is and the cost of the repair
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by RGTOWNSEN
Verified Customer
Verified Customer
Service Price Transparency
May 31, 2025 -
Tom Clark Auto Park responded
Thank you for your kind words! We’re thrilled to hear that our team, especially Edwin, is keeping you well-informed throughout your repair process. At James Wood Chevrolet Denton, we strive for transparency and professionalism. We appreciate your feedback and look forward to assisting you again in the future!
Sincerely,
James Wood AutoPark Management | 940-591-9663
James Wood is a very good Dealership, it has very good
customer service and people.
customer service and people.
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by martin.gonzales7
Verified Customer
Verified Customer
May 28, 2025 -
Tom Clark Auto Park responded
Thank you, Martin! We really appreciate your positive feedback about James Wood Chevrolet Denton and our customer service. It’s our goal to ensure a great experience for our customers. We look forward to seeing you again!
Sincerely,
James Wood AutoPark Management | 940-591-9663
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