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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 24

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
411 Reviews
4.8

411 Reviews

Write a Review

411 Reviews of Edwin Chan

July 08, 2024

Dealership Rating
Employee Rating

The people always treat you like a valued customer and keep you updated on your service progress More

by pro204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dee Ann Potendyk, Doug Spivey, Mike Belew , Will Lewis

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Jul 10, 2024

Tom Clark Auto Park responded

Thank you for your kind words about James Wood Chevrolet Denton! We strive to make every customer feel valued and informed throughout their service experience. We appreciate your feedback and look forward to welcoming you back in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

July 07, 2024

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Employee Rating

Pleasant, helpful greeter, Service Rep. , was efficient, knowledgeable, and kind. No long wait this time!! More

by pearl.z1008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jul 10, 2024

Tom Clark Auto Park responded

Thank you for choosing James Wood Chevrolet Denton for your recent service visit. We are thrilled to hear that our team provided you with a pleasant and efficient experience. We strive to offer knowledgeable and kind service to all our customers. We appreciate your positive feedback and hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

July 06, 2024

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Employee Rating

Scheduled appointment. Never informed customer they were 90 minutes behind. Appointment scheduled at 0815 am!! Took approximately 3 hours for oil change. Someone sat in pas More

by mic.gin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Jared Laska, Samantha Oliphant

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Jul 08, 2024

Tom Clark Auto Park responded

Thank you for sharing your feedback with us. We understand your frustration regarding the wait time and the incidents that occurred during your visit. Please know that this is not the level of service we strive to provide at James Wood AutoPark. Your concerns have been noted, and we would appreciate the opportunity to address them further. Feel free to reach out to us so we can discuss this matter. Thank you. Sincerely, James Wood AutoPark Management | 940-591-9663

July 01, 2024

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Employee Rating

Friendly, resolved the problem, and shined up the outside before returning. Fantastic service, kept me informed. More

by LANDRUM785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 03, 2024

Tom Clark Auto Park responded

Thank you for choosing James Wood Chevrolet Denton and for the fantastic 5-star review! We are thrilled to hear that we were able to resolve the problem, provide friendly service, and keep you informed throughout. It was a pleasure serving you, and we look forward to welcoming you back for any future automotive needs. Safe travels! Sincerely, James Wood AutoPark Management | 940-591-9663

June 26, 2024

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Employee Rating

The service advisor Edwin did not listen to a single thing that was said to him nor did he read all the documentation when we booked our appointment online. More

by RUNCHICKENRUN4ME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Jun 27, 2024

Tom Clark Auto Park responded

Thank you for sharing your feedback with us. We understand the situation you've described and value your input. Please reach out to us directly so we can address your concerns. Your experience is important to us, and we are here to help resolve any issues you may have encountered. Sincerely, James Wood AutoPark Management | 940-591-9663

June 25, 2024

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Employee Rating

Edwin in the service department always makes sure my car receives quality care. Thank you. More

by sandradelatorre411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendi Little

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Jun 26, 2024

Tom Clark Auto Park responded

Thank you for sharing your positive experience with us! We're thrilled to hear that Edwin provided you with quality care for your car. At James Wood Chevrolet Denton, we strive to ensure our customers receive top-notch service. We look forward to assisting you again in the future and appreciate your feedback. Sincerely, James Wood AutoPark Management | 940-591-9663

June 25, 2024

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Employee Rating

Live in Gainesville Tx,but would rather drive 30 miles and have our vehicles serviced!!!Great job and super folks!!! More

by stradley5589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

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Jun 26, 2024

Tom Clark Auto Park responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you are satisfied with the service you received at James Wood Chevrolet Denton. We appreciate your kind words and look forward to welcoming you back for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

June 22, 2024

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Employee Rating

Satisfactory job completed. I had an oil change, tire rotation and new wipers installed. Satisfactory. More

by ericluster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

Print
Jun 24, 2024

Tom Clark Auto Park responded

Thank you for choosing James Wood AutoPark for your recent service needs, Eric. We appreciate your feedback on the oil change, tire rotation, and wipers installation. Please feel free to reach out if you have any further questions or need assistance. We look forward to welcoming you back in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

June 21, 2024

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Employee Rating

Edwin,is great and friendly. Dealership was clean. They got my truck out in a timely manner More

by COREYS76249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 24, 2024

Tom Clark Auto Park responded

Thank you for the positive review! We're thrilled to hear that you had a great experience with us at James Wood Chevrolet Denton. We pride ourselves on our friendly service, cleanliness, and timeliness. We appreciate your feedback and look forward to welcoming you back in the future. Drive safely! Sincerely, James Wood AutoPark Management | 940-591-9663

June 20, 2024

Dealership Rating
Employee Rating

Exactly what you want in a service appointment… quick, hassle free expert service and support. More

by anthonywadefrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Jun 21, 2024

Tom Clark Auto Park responded

Thank you for the 5-star review! At James Wood Chevrolet Denton, we strive to provide quick, hassle-free expert service and support for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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