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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 28

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
388 Reviews
4.8

388 Reviews

Write a Review

388 Reviews of Edwin Chan

January 13, 2024

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Employee Rating

I always get awesome service at James Wood. Taylor was very helpful and answered all my questions. More

by awarzwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Taylor Adams

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Jan 16, 2024

Tom Clark Auto Park responded

Thanks for your outstanding review! I'm very happy to hear that Taylor was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

January 12, 2024

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Employee Rating

Great service always and Edwin was really helpful. I would recommend James Wood to everyone More

by melissa.goodfellow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

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Jan 16, 2024

Tom Clark Auto Park responded

Hi Melissa, and thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, James Wood AutoPark Management | 940-591-9663

January 12, 2024

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Employee Rating

James Wood is awesome. We only take our Tahoe there for anything. Samantha was great. More

by karen.walker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Jan 16, 2024

Tom Clark Auto Park responded

We appreciate your input, Karen. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

January 12, 2024

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The service was excellent and we did not have to wait very long before our car was ready. More

by flores0561
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 12, 2024

Tom Clark Auto Park responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

January 11, 2024

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Employee Rating

Everyone is always very friendly and helpful. I am able get work done in the waiting room while I wait for my car. Always a seamless transaction:) More

by JEN.NODINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

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Jan 12, 2024

Tom Clark Auto Park responded

Thank you for leaving us this great review, Jen! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

January 06, 2024

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Employee Rating

Samantha is the best. She is very helpful and I will absolutely ask for her the next time I come in. More

by Chris Ulrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Jan 09, 2024

Tom Clark Auto Park responded

Chris, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Samantha does for James Wood Chevrolet Denton and our customers. Hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

January 06, 2024

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Employee Rating

Edwin was so helpful and understanding and stayed in touch through the process. His compassion and professionalism should be rewarded and acknowledged. More

by MDGRAYBEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 09, 2024

Tom Clark Auto Park responded

Thank you for your kind words! Edwin is a great asset and we are glad to hear he provided an excellent experience for you. Sincerely, James Wood AutoPark Management | 940-591-9663

January 04, 2024

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Thanks for a great job. I will definitely see you there again in 5 thousand miles. More

by miguel.lubo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2024

Tom Clark Auto Park responded

Miguel, thank you so much for your feedback. We appreciate building long-term customer relationships and we truly value your business. We look forward to assisting you again at your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

December 30, 2023

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Employee Rating

Very good service and communication. Edwin was exceptional! Past experiences have been good as well. More

by gsarcher01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2024

Tom Clark Auto Park responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The James Wood Buick GMC Denton Team

December 28, 2023

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Employee Rating

SERVICE AT THE JAMES WOOD IN DENTON IS ALWAYS EXCELLENT. .. EDWIN CHAN IS MY SERVICE WRITER AND IS OUTSTANDING More

by Nlburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2023

Tom Clark Auto Park responded

Thanks for your outstanding review! I'm very happy to hear that Edwin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

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