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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 29

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
425 Reviews
4.8

425 Reviews

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425 Reviews of Edwin Chan

April 05, 2024

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Employee Rating

Service is always outstanding. Edwin is a true professional. Always takes care of me, keeps me informed of progress. More

by MMESTAS6
Recommend Dealer
Yes
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Apr 08, 2024

Tom Clark Auto Park responded

Thank you for writing about your visit with us! We are happy to hear that Edwin was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, James Wood AutoPark Management | 940-591-9663

April 04, 2024

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Employee Rating

Everyone was very friendly and helpful and the oil change was completed in a timely fashion. More

by DRAKESNANA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Wilkins

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Apr 05, 2024

Tom Clark Auto Park responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

March 19, 2024

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Yesterday was fine, only an oil change. In the past they have not told me the truth, but I did not see any of the old technicians yesterday. I was so unhappy with them I purchased tires fro More

by JILLSBRIDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scotty Rice, Ronnie Eison, Mike Belew , Sheldon Jeffcoat

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Mar 21, 2024

Tom Clark Auto Park responded

We appreciate the time you took out of your day to provide this feedback, Jill. At James Wood Chevrolet Denton, our goal is to provide nothing short of a 5-star experience for all our customers. Please get in touch with us at your earliest convenience so we can learn more about your visit. Thank you! Sincerely, James Wood AutoPark Management | 940-591-9663

March 16, 2024

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I really appreciate that they have walk in service for oil changes. I was able to call, arrive within an hour and get my vehicle serviced. More

by ANVERLYLASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 19, 2024

Tom Clark Auto Park responded

Thank you for the kind words, Anverly. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood AutoPark, we value our customers and we look forward to seeing you down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

March 09, 2024

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Employee Rating

Good Customer service and was told an accurate time of when my car would be completed. Good friendly service More

by EDDIE122455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 12, 2024

Tom Clark Auto Park responded

We cannot thank you enough for this glowing review of our service center, Eddie! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2024

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Employee Rating

Strongly recommend Edwin Chan, very professional employee. Will definately return for repairs and any other repair service we may need for our vehicles. More

by SANCHEZ LINDA
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Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 11, 2024

Tom Clark Auto Park responded

Linda, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing James Wood Chevrolet Denton for your vehicle needs. Sincerely, James Wood AutoPark Management | 940-591-9663

March 08, 2024

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Employee Rating

They took care of my needs in a shorter time that I thought I would have to be there. Great job More

by dhargesheimer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 08, 2024

Tom Clark Auto Park responded

We are so glad we could take care of all of your needs at James Wood Chevrolet Denton. Thank you for giving this feedback; we will be sure to share it with the team! Sincerely, James Wood AutoPark Management | 940-591-9663

March 07, 2024

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Employee Rating

When I was there everyone was friendly and willing to help, especially my advisor Edwin. More

by EASON.JACOB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Mar 08, 2024

Tom Clark Auto Park responded

Jacob, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

February 28, 2024

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Employee Rating

Everyone was friendly and kept me in the loop of when my vehicle would be ready. More

by nancy7250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

Print
Mar 01, 2024

Tom Clark Auto Park responded

Thanks for the kudos, Nancy. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, James Wood AutoPark Management | 940-591-9663

February 27, 2024

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Employee Rating

The service was great. My car was finished when they told me. I don’t go anywhere else for service. More

by PEG1046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 29, 2024

Tom Clark Auto Park responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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