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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 30

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
388 Reviews
4.8

388 Reviews

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388 Reviews of Edwin Chan

December 01, 2023

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Employee Rating

Always top notch work. Edwin in service did an excellent job! Thank you very much! More

by TAD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 04, 2023

Tom Clark Auto Park responded

Thanks for your outstanding review! I'm very happy to hear that Edwin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

November 30, 2023

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Employee Rating

just great ,they keep me informed always up front and thats the name of that tune great service More

by gkatonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Dec 01, 2023

Tom Clark Auto Park responded

Thank you for sharing this great feedback with us. We feel our service department is what makes James Wood Buick GMC Denton special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The James Wood Buick GMC Denton Team

Dec 01, 2023

gkatonica responded

its hard to stay at the top of your game but i can honesty say you guys having been doing that for 20 plus years ive been going there for service

November 30, 2023

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Employee Rating

Great place nice salesperson very knowledgeable finance department would highly recommend them I will definitely be a loyal customer More

by freightmatix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Samantha Oliphant, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska

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Dec 01, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The James Wood Buick GMC Denton Team

November 24, 2023

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Employee Rating

We have always been extremely happy with the service we receive when we take our vehicles in for maintenance at the James Wood service department. We are very confident that we receive honest advice and we More

by rick.holliman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Nov 27, 2023

Tom Clark Auto Park responded

We appreciate your input, Rick. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Buick GMC Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The James Wood Buick GMC Denton Team

November 24, 2023

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Employee Rating

Edwin is a very good Service Advisor, kept me updated and explained everything. The rental lady was Great More

by samtburrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Edwin was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

November 24, 2023

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Employee Rating

They discovered the problem and got it fixed. Happy with the service on my car at James Wood Autopark! More

by GRANDMAROBIN49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Oliphant

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Nov 25, 2023

Tom Clark Auto Park responded

Thank you for taking the time to write this wonderful review about our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. Thank you for your loyalty to us here at James Wood Chevrolet Denton and we look forward to your continued business! Sincerely, James Wood AutoPark Management | 940-591-9663

November 23, 2023

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Employee Rating

Edwin was fantastic as usual and took great care of us as always. The wait was relatively short too. More

by Dman96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2023

Tom Clark Auto Park responded

Thank you so much for the wonderful review of your experience at James Wood Chevrolet Denton. Edwin is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, James Wood AutoPark Management | 940-591-9663

November 22, 2023

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Employee Rating

Still having computer problems with options working off and on after bringing in a few times More

by rjohncjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2023

Tom Clark Auto Park responded

Thank you for leaving this review. Your comments are important to us, and we appreciate all feedback, as it helps us grow as a dealership. Please contact us so we can further discuss your visit. We look forward to speaking with you. Sincerely, The James Wood Buick GMC Denton Team

November 21, 2023

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Employee Rating

Very organized, friendly yet professional. Service department waiting room was very tidy and bathrooms were very clean. More

by dailenejezek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 22, 2023

Tom Clark Auto Park responded

Thank you for writing this amazing review for our team! At James Wood Chevrolet Denton, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

November 18, 2023

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Employee Rating

Great customer service. Very upfront and honest with the service. Never trying to sell me anything. More

by SDSCHON94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 20, 2023

Tom Clark Auto Park responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The James Wood Buick GMC Denton Team

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