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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 31

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
411 Reviews
4.8

411 Reviews

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411 Reviews of Edwin Chan

January 04, 2024

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Employee Rating

Thanks for a great job. I will definitely see you there again in 5 thousand miles. More

by miguel.lubo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 05, 2024

Tom Clark Auto Park responded

Miguel, thank you so much for your feedback. We appreciate building long-term customer relationships and we truly value your business. We look forward to assisting you again at your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

December 30, 2023

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Employee Rating

Very good service and communication. Edwin was exceptional! Past experiences have been good as well. More

by gsarcher01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 02, 2024

Tom Clark Auto Park responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, The James Wood Buick GMC Denton Team

December 28, 2023

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Employee Rating

SERVICE AT THE JAMES WOOD IN DENTON IS ALWAYS EXCELLENT. .. EDWIN CHAN IS MY SERVICE WRITER AND IS OUTSTANDING More

by Nlburgess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2023

Tom Clark Auto Park responded

Thanks for your outstanding review! I'm very happy to hear that Edwin was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, James Wood AutoPark Management | 940-591-9663

December 28, 2023

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EXCELLENT! ! Brandon & Edwin were very professional ! They met all the service needs for my truck & in did it all in a timely manner! Thank You Brandon & Edwin ! More

by narcisogarcia57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant, Brandon Stolp

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Dec 29, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Brandon and Edwin were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, James Wood AutoPark Management | 940-591-9663

December 19, 2023

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Employee Rating

I've bought 2 vehicles thru This dealership. Have had consistent service while using their certified service. More

by SARASHELTON76227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Mike Belew , Jared Laska

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Dec 20, 2023

Tom Clark Auto Park responded

Sara, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The James Wood Buick GMC Denton Team

December 16, 2023

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Employee Rating

Fast and easy. Great communication. text messages were very useful. My son was able to work with tech easily. More

by ArgyleDad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 18, 2023

Tom Clark Auto Park responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

December 13, 2023

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Employee Rating

This is the 3 rd time I’ve done this review. I rated it as good More

by HOWELLM96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant

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Dec 14, 2023

Tom Clark Auto Park responded

Thank you so much for the 5-star feedback! It was a pleasure working with you and we hope to see you again soon. Sincerely, The James Wood Buick GMC Denton Team

December 13, 2023

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Employee Rating

Went in for routine maintenance, wiper blade replacement and wash job. In and out within 1.5 hours. More

by JIMCUPSTID
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denny Aldridge

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Dec 14, 2023

Tom Clark Auto Park responded

We appreciate you for letting others know about your experience, Jim! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The James Wood Buick GMC Denton Team

December 12, 2023

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Employee Rating

Tim needs to find a new Taxidermy shop. . Mike should turn his desk towards the service drive so he can see what is going on. More

by ARLENE.NASH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike White, Brandon Stolp, Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Jared Laska, Samantha Oliphant

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Dec 13, 2023

Tom Clark Auto Park responded

Thank you for taking the time to provide this feedback, Arlene. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The James Wood AutoPark Team

December 08, 2023

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Employee Rating

Courteous and reliable service. Priced competitively and the free wash is a nice touch. Also gave me a heads-up on other maintenance due soon with the price. Scheduling on line is More

by Mike
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 09, 2023

Tom Clark Auto Park responded

Mike, we are glad to hear you enjoyed your recent visit to our service department. At James Wood Buick GMC Denton we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, The James Wood Buick GMC Denton Team

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