Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 35

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

Contact Me
4.8
425 Reviews
4.8

425 Reviews

Write a Review

425 Reviews of Edwin Chan

November 09, 2023

Dealership Rating
Employee Rating

The service was prompt, friendly, and efficient. Rachel is especially helpful, knowledgeable, and pleasant. Our only dissatisfaction was the cost of the headlights and the lack of recall by Cadillac More

by bobwhitely
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Jared Laska, Samantha Oliphant, Rachel

Nov 09, 2023

Tom Clark Auto Park responded

Thank you for taking the time to provide this feedback, Bob. Our customers are our greatest asset and we value your business. Please reach out to us directly so that we may discuss this situation. Sincerely, James Wood AutoPark Management | 940-591-9663

November 07, 2023

Dealership Rating
Employee Rating

If you are going to ask me to write a review, don’t force me to meet very conditions More

by BOLITHOTX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 09, 2023

Tom Clark Auto Park responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The James Wood Buick GMC Denton Team

November 05, 2023

Dealership Rating
Employee Rating

They did a good work but I noticed my keychain is missing. My daughters bought it for me so it’s more of a sentimental thing. More

by josepharmijo120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 07, 2023

Tom Clark Auto Park responded

Joseph, we appreciate you sharing your feedback with us. We understand how important something like this is, so please know we are working to locate the keychain. Please contact us at your earliest convenience so we can discuss this situation in more detail. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

Dealership Rating
Employee Rating

I always use James wood but yesterday’s service took 4 hours to complete which is so high than normal days. More

by supatel11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

Nov 07, 2023

Tom Clark Auto Park responded

Thanks for your review. We do appreciate your patience for the extended wait that you encountered. Please know we are still dedicated to efficient, quality maintenance and that this is not our standard of service. We strive to provide excellent customer service across all areas of our dealership, and we appreciate your loyalty. Sincerely, James Wood AutoPark Management | 940-591-9663

November 05, 2023

Dealership Rating
Employee Rating

Really appreciate there hard work and friendly people always looking out for the customers and good service More

by LHERRERA4637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew , Tammy Brooks, Sheldon Jeffcoat, Jared Laska, Samantha Oliphant

Nov 07, 2023

Tom Clark Auto Park responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, James Wood AutoPark Management | 940-591-9663

November 03, 2023

Dealership Rating
Employee Rating

These folks are really good to work with. Brandon, Roger and Robert stepped in and made sure all was well with the repair. More

by RICK.NASH12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Tom Clark Auto Park responded

Hi Rick, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

November 01, 2023

Dealership Rating
Employee Rating

Great service every time I go! Advisor was very helpful and knowledgeable! Vehicle was returned clean! More

by RED_JM29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel

Nov 03, 2023

Tom Clark Auto Park responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The James Wood Buick GMC Denton Team

November 01, 2023

Dealership Rating
Employee Rating

Everything was quick and efficient. Edwin always takes great care of me. I find it difficult to get great service other places like what Edwin provides. More

by ERICDICKENSON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2023

Tom Clark Auto Park responded

Eric, thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The James Wood Buick GMC Denton Team

November 01, 2023

Dealership Rating
Employee Rating

Quick and easy process. Updated regularly on parts availability and repair process. Overall a good experience. More

by sblake74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wendy Deter, Jarrett Abel, Mike Belew , Melanie Gregg

Nov 03, 2023

Tom Clark Auto Park responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Buick GMC Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The James Wood Buick GMC Denton Team

October 30, 2023

Dealership Rating
Employee Rating

Always great experience with James Wood Service. Edwin kept me updated throughout the 4 day (including weekend days) project - Still waiting on a part to fix a recall issue - but feel certain that w More

by mephanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2023

Tom Clark Auto Park responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we thank you for your patience as we wait for parts to come in. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. Sincerely, James Wood AutoPark Management | 940-591-9663

...
35
...

Dealership Inventory (297 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $56,850
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
new 2026 Buick Envision car, priced at $42,565
2026 Buick Envision
new
Ebony Twilight Metallic exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 2500 car, priced at $70,220
2026 GMC Sierra 2500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 3500 car, priced at $56,220
2026 GMC Sierra 3500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $56,300
2026 GMC Sierra 1500
new
Summit White exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $50,015
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Rear-wheel Drive