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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 35

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
387 Reviews
4.8

387 Reviews

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387 Reviews of Edwin Chan

September 21, 2023

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Employee Rating

they are absolutely the best people around friendly courteous and knowledgeable like every one of them. its unbelievable , but then again , it comes for the top. i'm sure great leadership has a lot to More

by gkatonica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Sep 22, 2023

Tom Clark Auto Park responded

Your review brightened our day! Thank you for sharing your positive experience, and we'd love to have you back at our dealership. Sincerely, James Wood AutoPark Management | 940-591-9663

September 20, 2023

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Love James Wood Auto, Service does their best to get you in and out. Normally very easy to work with! More

by BRENTBOWEN
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Recommend Dealer
Yes
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Sep 22, 2023

Tom Clark Auto Park responded

We appreciate your input, Brent. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 20, 2023

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In and out for service in about an hour, appreciate the courtesy wash as well . Great service!! More

by JOHN.SALING
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Sep 22, 2023

Tom Clark Auto Park responded

John, we are glad to hear you enjoyed your recent visit to our service department. At James Wood Chevrolet Denton we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Sincerely, James Wood AutoPark Management | 940-591-9663

September 19, 2023

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Employee Rating

Could have more discounts in the service department. For example tune up none was found but you do have the for brakes battery and tires More

by DELLIS1976
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Sep 22, 2023

Tom Clark Auto Park responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to us to discuss your experience further. Sincerely, The James Wood Buick GMC Denton Team

September 16, 2023

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Employee Rating

Fast, working, quality jobs, friendly staff. Great services for less time My Malibu is happy with its maintenance. More

by AZ_54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Sep 18, 2023

Tom Clark Auto Park responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The James Wood Buick GMC Denton Team

Sep 18, 2023

AZ_54 responded

Very good service, thank you for your work

September 15, 2023

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Employee Rating

Customer service oriented, timely, and overall outstanding! Staff are courteous, attentive, and extremely professional to those who are seeking assistance! More

by CINDYWIRZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Sep 18, 2023

Tom Clark Auto Park responded

Thanks for letting us know of your complete satisfaction, Cindy. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 14, 2023

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Courteous, thorough, customer oriented. Appreciated the provided drop off and pick up so I would not to wait at the dealership. More

by MAGRUBBS5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Sep 15, 2023

Tom Clark Auto Park responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The James Wood Buick GMC Denton Team

September 13, 2023

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Employee Rating

Very good and thorough with findings and looking forward to doing business at this location again. More

by KARENJC43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Sep 15, 2023

Tom Clark Auto Park responded

Karen, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The James Wood Buick GMC Denton Team

September 13, 2023

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Fast and friendly service. Nice waiting room! I was very satisfied with James Wood Cadillac! More

by IRENE.YOUNKER
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Sep 15, 2023

Tom Clark Auto Park responded

Irene, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The James Wood Buick GMC Denton Team

September 12, 2023

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Employee Rating

Great Dealership, Great employees , never had a problem, I’m sticking with them, Thank You James Wood👍 More

by BJOSHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

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Sep 14, 2023

Tom Clark Auto Park responded

Thank you for writing this amazing review for our team! At James Wood, we always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

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