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Edwin Chan
Edwin Chan at Tom Clark Auto Park

Edwin Chan | Page 36

Assistant Service Manager

Tom Clark Auto Park

3906 I-35E South
Denton, TX 76210

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4.8
411 Reviews
4.8

411 Reviews

Write a Review

411 Reviews of Edwin Chan

October 01, 2023

Dealership Rating
Employee Rating

Great customer service. James Wood Cadillac employees are always helpful and attentive. They go above and beyond. More

by T.E.EAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks, Will Lewis

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Oct 04, 2023

Tom Clark Auto Park responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 01, 2023

Dealership Rating
Employee Rating

James Wood Autopark is a no nonsense Dealer. They will sell you a vehicle and back it to the best of there ability. More

by Robert.Gindorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks, Sheldon Jeffcoat, Mike Loch

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Oct 04, 2023

Tom Clark Auto Park responded

Robert, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The James Wood Buick GMC Denton Team

September 30, 2023

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Employee Rating

All od on service, just took longer than it should have. Al was not advised about need for cabin filter and windshield wipers until vehicle was finished. More

by RICBARB9245
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Oct 04, 2023

Tom Clark Auto Park responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

September 29, 2023

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Employee Rating

I always take my cars to this facility to have my cars repaired there because they do the best work and do it the most expeditiously! More

by cabreiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 02, 2023

Tom Clark Auto Park responded

Thank you for your kind words. We feel our service department is what makes James Wood Chevrolet Denton special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, James Wood AutoPark Management | 940-591-9663

September 29, 2023

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Employee Rating

They were SO nice, very efficient and even shuttled me to work. I highly reccomend them. More

by PENNYM1109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Oct 02, 2023

Tom Clark Auto Park responded

Penny, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

September 28, 2023

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Employee Rating

Service above expectations. Loaner was promptly brought out, problem was diagnosed quickly and I was kept up to date on status by text. Final bill was same as the quote. More

by citabria97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Sep 29, 2023

Tom Clark Auto Park responded

We are committed to providing top-quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At James Wood Chevrolet Denton, we value our customers and we look forward to seeing you on your next visit. Sincerely, James Wood AutoPark Management | 940-591-9663

September 26, 2023

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Employee Rating

Service was as usual, fast, efficient and friendly. We will continue to depend on James Woods in the future More

by MPHIL35950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel , Tammy Brooks

Print
Sep 27, 2023

Tom Clark Auto Park responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At James Wood Chevrolet Denton, we value our customers and we look forward to seeing you down the road. Sincerely, James Wood AutoPark Management | 940-591-9663

September 26, 2023

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Employee Rating

Service was fast and friendly. I will be coming back to get more work done on my truck. More

by sefisher2478
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 27, 2023

Tom Clark Auto Park responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at James Wood Chevrolet Denton. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

September 26, 2023

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Employee Rating

Gavin was great and he took good care of me. Good communication and fair price. More

by CBRANDONREESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gavin

Print
Sep 27, 2023

Tom Clark Auto Park responded

It’s great to know that Gavin provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, James Wood AutoPark Management | 940-591-9663

September 24, 2023

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Employee Rating

It's great service, Edwin got me and quickly and easy visit. he is professional and gentle. More

by EPUENTE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 26, 2023

Tom Clark Auto Park responded

Thank you for taking the time to write this review. We are pleased to hear that Edwin was able to provide an efficient and overall positive experience. Sincerely, James Wood AutoPark Management | 940-591-9663

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