374 Reviews
Write a Review374 Reviews of Edwin Chan
October 22, 2025
Always great service and I can take it there with out a appointment for oil change and tire rotation appointment for oil change and tire rotation More
Other Employees Tagged: Jarrett Abel, Tim Wilkins, Gavynn Norris, Mike Belew, Taylor Adams , Jared Laska
October 16, 2025
Sold me a car with a faulty part, car is being serviced by them. Unknown amount of days they have to have the car but no we can’t have a loaner. Told the adjuster the techs don’t make enough hourly to test by them. Unknown amount of days they have to have the car but no we can’t have a loaner. Told the adjuster the techs don’t make enough hourly to test drive the vehicle to actually see the problem so warranty company will not cover it. It’s been a nightmare and will never use them again More
Other Employees Tagged: Doug Spivey
October 05, 2025
I was ready to walk away from the deal we had, but Erica a Don were able to go the extra mile. They provided exceptional service. a Don were able to go the extra mile. They provided exceptional service. More
Other Employees Tagged: Christyn Gill, Erica Woods, Don Litoff
September 25, 2025
They were very good to me, test drove, noticed an issue with the driver side mirror and they have been very good and very fast about taking care of it. They worked with me to beat another dealers price and with the driver side mirror and they have been very good and very fast about taking care of it. They worked with me to beat another dealers price and got the deal, TJ is very fast and responsive. Would definitely do business with them again. More
Other Employees Tagged: Carlos Sandate, BJ Worley, TJ Smith, Kenneth Wood, Edward Munez, Rachel Alvey, Don Litoff , Sheldon Jeffcoat, Mike Loch
September 24, 2025
Too big a bureaucracy. Positive: really worked with me to get my limited warranty to cover a needed fix (thank you, and 4.47 stars to Mr. Chan for that aspect). Negative: i Positive: really worked with me to get my limited warranty to cover a needed fix (thank you, and 4.47 stars to Mr. Chan for that aspect). Negative: in fixing that problem, they made haywire out of my wiring and didn't take ownership of that fault (verified by 2nd opinion later, and confirmed by implication of limited warranty offering to continue to cover the needed wiring fix). The whole operation is too big - it was ultimately clear that they didn't need me to be a happy customer, and so did not take responsibility for the haywire. I'll roll dice elsewhere. More

